Roberts Crossley Solicitors Reviews 493

Great experience from start to finish. I dealt with Lilly Moore who has been amazing. The price was competitive and every step was explained thoroughly. Also great to have a direct line to be able to call whenever I had questions. Will definitely use again 🫶

Hi. It’s. Julia. I want to to say how Katy
Hutchinson was so helpful on the phone she told me everything I wanted to know and emailed Me. It did take awhile to sort my house. But she always let me know, Which I appreciated very much. I would Well recommend her and Roberts Crossleys solicitors

Highly recommend! John is brilliant; really professional and efficient with responses. I can't thank John enough for streamlining the process and making everything run as smoothly as possible.

The very first contact with the Roberts Crossley Solicitors Firm calmed my initial anxieties about ensuring I had the right Legal Firm to support with legal advice and guidance for my mortgage needs and time proved me right.
I was assigned Katy Hutchinson (Senior Conveyancing Manager) as my main contact and caseworker and have nothing but high praise for Katy's consistent and exceptionally excellent levels of dedication, courtesy, and professionalism throughout the process, even calming me down when my anxieties got the better of me.
Katy kept in touch like a clockwork, providing real time updates through each step, explaining what to expect next and clearly defining roles and responsibilities to keep all interested parties on track. With her meticulous attention to detail, Katy kept me on my toes which ensured I was always prepared to respond on time where required.
In the currently fast-paced world of 'herd-mentality' customer service provision to optimise profits, Katy and Roberts Crossley Solicitors chose to provide a person-centred, personalised customer service bespoke to my unique needs and in the most empathetic and honest manner, thus prioritising customer satisfaction and experience with wanted outcomes.
I was also provided robust and detailed information every step of the way via simple but detailed documents and sometimes followed up with a phone call for clarity. Most importantly, we agreed a deadline for completion and this was not exceeded by even a single millisecond - Katy and Roberts Solicitors kept to their word to the letter!
I am very overjoyed and incredibly grateful to Katy and the team as I can now move on with the next chapter as a proud home owner!
THANK YOU, Katy & Robert Solicitors; you are 5 STARS+++ indeed!

Just purchased my first home and the process was very smooth. Ben was always on hand to help with any questions and made the whole thing so easy! Thank you so much. I highly recommend :)

By far the easiest house purchase I have ever experienced.

I’ve worked with Ben Thomas - RC on multiple property transactions and bridging loan arrangements since 2024, and the experience has consistently been excellent. Throughout several procurements and transactions, they have delivered outstanding results with professionalism, efficiency, and clear expertise at every stage.

What stood out most was their prompt assistance and responsiveness. Communication was always fast, clear, and reassuring, which made complex transactions feel far more manageable. Whether dealing with tight timelines, lender requirements, or unexpected issues during the process, they remained proactive and solution-focused throughout.

Their ability to negotiate and persuade effectively during challenging stages of the transactions was particularly valuable. They handled matters with confidence and attention to detail, helping move things forward smoothly while protecting my interests at all times.

I would highly recommend Ben to anyone dealing with property purchases, refinancing, bridging finance, or complex transitions. Reliable, knowledgeable, and highly efficient from start to finish.

Katy our solicitor looked after the sake of our property the whole way through. It was a tricky sale and a very long process. She was very patient and understanding and I would not hesitate to recommend her and Roberts Crossley in the future.

First class service, cannot fault the care and attention they gave us during our sale and purchase. Would certainly use them again

Whenever I had a question it was answered promptly. Vertu professional service.

Robert Morrison dealt with the sale of my house, his service to me was impeccable. They are a trustworthy team, I was treated with respect at all times, & I always kept updated throughout the process, from beginning to completion. I would definitely recommend them.

As usual great help and knowledge from Ben Thomas and team.
Have used Ben on a few projects over the last few years and will not use anyone else.
Thanks Ben

Myself and my partner recently sold and purchased a property and instructed Robert at Roberts Crossley Solicitors. We couldn't fault our experience from start to finish. Robert was great, he kept us informed, responded promptly to our enquiries and happily answered all of our questions with kindness and professionalism. This applies to the wider team who were too kind and helpful. Robert made what could have been a very stressful process completely stress free.
I would highly recommend Roberts Crossley to anyone looking for a trustworthy, reliable and value for money solicitor.

Very happy with Ben at Roberts Crossley - he got the job done quickly, showed good attention to detail, always replied to emails within a day and was accessible and friendly on the phone. His rates were also very reasonable! I will be happy to use Ben for future work.

Without doubt Ben Thomas is superb at his job! We have returned to use his conveyancing services many times; he is always available and extremely helpful and effective with all the work he has done for us. The tracking system was fantastic providing us with progress update. We have had excellent customer service experiences every time. We will continue to use his services, and we have no hesitation in recommending his services and Robert Crossley Solicitors.

I used Roberts Crossley for the purchase of my house. I dealt with Katy and she was brilliant. Kept me up to date and was very efficient. She made the process quick and easy. Thank again!

Kept us updated all along and good service overall.

We cannot thank Stephen Mellor from Robert’s Crossley Solicitors enough . We have already recommended him to others . Our conveyancing was seamless , efficient and highly professional . We were kept updated throughout the whole process . Stephen was always very responsive to our queries . I can honestly say working with someone as professional as this has taken a lot of stress away from what can often feel like quite a challenging time . I can highly recommend Stephen and Robert Crossleys Solicitors .

Ben was extremely helpful and answered any questions promptly. Id have no hesitation in using his services in the future.

I have had always great experiences when dealing with Robert Crossley. They are highly professional and reliable at a time you need it. Recently Ben Thomas has dealt with some very tricky issues and he handles them with clarity and ease. I was very impressed. I would highly recommend the firm and Ben himself.