The jukebox is beautifully crafted and the sound is excellent. An expensive but cool addition-like adding functional art to our "party barn." The CEO delivered the unit, clearly knew what he was doi... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We are totally thrilled with the quality, service, and price of our new Rock-ola Jukebox! It works perfectly, is gorgeous and it's complimented by everyone who comes into our home. We were guided all... Toon meer
The number of fake reviews on here is insane. Filter by one star to see what people’s experiences are really like. Try raising any concerns on Facebook or another social media platform and your commen... Toon meer
I’ll start my review off with the only negative, mine took a little longer to be delivered than expected. But the wait was worth it in the end . It was delivered well packaged. The Jukebox was shipped... Toon meer
Bedrijfsgegevens
Over Rock-Ola Jukeboxes
Geschreven door het bedrijf
The last authentic American Jukebox manufacturing company and one of the world’s most iconic Jukebox brands. Rock-Ola famously inspired the term ‘Rock and Roll’, and has been manufacturing games and Jukeboxes since 1927, starting out in Chicago and later moving to California’s West Coast, seen by many as the jukebox’s spiritual home.
Contactgegevens
1445 Sepulveda Blvd, CA 90501, Torrance, Verenigde Staten
- +1 310-328-1306
- info@rock-ola.com
- rock-ola.com
4,0
Goed
333 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 16% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We sent the hard drive back to them.
We sent the hard drive back to them to update the web feature to get the album covers. They send an old drive, last updated in 2012 and it didn't even fit our unit. Sent it back and asked for our original back (we had 8 years worth of music on it). He couldn't find it. Spoke numerous times with the lady in customer service. Terrible attitude. Received a call from Alexander, the owner. Said he would take care of the issue. Nothing was done. Last contact was August of last year. Ghosted completely and out $250.00 that was supposed to be refunded. Stay away from this company. And this started in May of last year.
20 oktober 2023
Review zonder uitnodiging
There was alot of time that passed…
There was alot of time that passed before my items shipped. I am working on a customer's machine and they are wanting to know why it is taking so long to affect repairs. I almost gave a 3 star review but I think it is probably closer to a 3.5 star rating.
5 oktober 2023
We tried to cancel order 10 minutes…
We tried to cancel order 10 minutes after we placed order, we never heard back from them about cancel
18 september 2023
Quick delivery and great product.
25 september 2023
Ordered my items,few days later they…
Ordered my items,few days later they showed up at my door.
Excellent service
9 september 2023
Syncing in a brand new remote control on a rock-ola jus
Trying to get anybody to help me get my brand new remote control (which I purchased online at rockola.com) would be great. Please call me at +15197543829
9 augustus 2023
Customer Service
The customer service rep provided the correct information needed to place an order in a timely, efficient, and friendly manner.
24 augustus 2023
Fast service!
26 augustus 2023
The lady I spoke to was very…
The lady I spoke to was very knowledgeable as well as friendly and courteous
25 augustus 2023
Pagar por envío
18 augustus 2023
Fast shipping and great products
17 augustus 2023
I can’t get ahold of you
I can’t get ahold of you. No service line or anything. I’ve called three times during service hours
16 augustus 2023
Excellent Service
Thanks to Alex(owner) for personally delivering our Jukebox! We appreciate your AWESOME CUSTOMER SERVICE!!!! YOU ROCK!!!!
11 augustus 2023
I have yet to receive what I ordered.
30 juli 2023
Super Fast Delivery
Super Fast Delivery -
Great Customer Service from my dealer (Dave) in Illinois ( Zygmunt & Assoicates)
Jukebox looks and sounds great
I highly recommend anyone who is thinking about buying a brand new Rock-Ola Jukebox that comes with a 1 year factory warrantee to "pull the trigger" and do it. You'll not regret it.
12 juni 2023
Review zonder uitnodiging
Fast shipping and item as described…
Fast shipping and item as described definitely order again.
11 juli 2023
Needed for a party July 15 and was told…
Needed for a party July 15 and was told it would make it. Shipping status shows arriving after party.
6 juli 2023
Very simple process to order the items…
Very simple process to order the items we needed. User friendly website
3 juli 2023
Customer service
It would have been nice if people would answer the phone over their. Never use to be like that. I know for a fact you have very qualified people that work their and they know what there doing. They may not be happy for some reason? Parts and the way it was shipped was excellent. thank you
26 juni 2023
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.