Don’t waste your money or time dealing with these clowns .. you will never get your package and then they refuse to refund your order stealing your money. Even after they claim all orders or insured... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
RockMerch.com has the designs that fans want , vivid color graphics on excellent quality T-shirts multiple graphics and logos available vast selection.. to top it off affordable price fast shipping... Toon meer
Bedrijf heeft geantwoord
Shirt is not true to size and the material is quite thin compared to other shirts I've purchased at the same price. I hate writing bad reviews but unfortunately this experience won't inspire me to... Toon meer
Bedrijf heeft geantwoord
Received the wrong product and customer service was a little slow getting back to me. However, they offered to let me keep the wrong product and either a refund or store credit. I was impressed by the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over RockMerch.com
Geschreven door het bedrijf
RockMerch is the real deal. Every item we sell is Official and Authentic. Our number one goal is 100% customer satisfaction on each and every transaction.
We have become a leading merch site primarily from repeat customers and excellent referrals, which we thank you for! We stand behind each and every order 100 percent so if you feel you have not heard back from us, please check your spam or junk folders and we promise you we have never ignored a single customer! 🤘
Working with industry-leading authentic and licensed official merchandise suppliers, we can provide visitors the complete record store experience. Your purchases at RockMerch support the artists. Our vinyl department has tens of thousands of vinyl records, turntables, and vinyl accessories ranging from Rock to EDM to Country to Soundtracks.
Our apparel department has a t-shirt, hoodie, bandana or tank top for virtually every band or artist that has made a mark on popular culture. Our apparel comes in all sizes – for babies, kids, men and women, including larger sizes up to 5XL. We have a near-infinite selection of official rock paraphernalia & pop culture merchandise to choose from including posters, games and more.
We welcome you to visit us at RockMerch.com and we know you will enjoy our products and excellent customer service. 🤘
Contactgegevens
Verenigde Staten
- Store@RockMerch.com
- rockmerch.com
3,2
Gemiddeld
532 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I loved what i bought and you shipped…
I loved what i bought and you shipped it very quickly
5 mei 2023
Antwoord van RockMerch.com
Hi Thomas,
We are thrilled that we could make you happy!
Thank you for the review!
You absolutely Rock!
RockMerch 🤘
Grateful Dead hat & shirt.
Large selection of products, easy to use website, and merchandise arrived in a timely manner.
3 mei 2023
Antwoord van RockMerch.com
Hi Kevin,
You are amazing to have taken the time to review us!
You absolutely Rock!
RockMerch 🤘
Love the shirts excellent quality and…
Love the shirts excellent quality and fit. Definitely worth the wait.
3 mei 2023
Antwoord van RockMerch.com
Hi Jimmy,
Thank you so much for taking the time to review us! You absolutely Rock!
RockMerch 🤘
Gave me the wrong item
Gave me the wrong item, when I asked for a refund I had to fight to get my money back when they kept insisting they'd give me a "store credit" instead. After multiple emails of back and forward, they finally did but it shouldn't have taken me that much hassle for an incorrect item.
2 mei 2023
Antwoord van RockMerch.com
Hi Eric,
Sorry for the hassle but we made sure we made things right for you. We ensure that all our customers are 100 percent satisfied 100 percent of the time!
RockMerch
Antwoord van RockMerch.com
Hi John,
Sorry to hear that John! If you would like an exchange, let us know at store@rockmerch.com.
Thanks for the review!
RockMerch 🤘
Pretty good
Fast shipping and printed quality was good. Shirt quality and weight was subpar for the price.
9 mei 2023
Antwoord van RockMerch.com
Hi Gary,
Thank you for taking the time to review us! We appreciate it!
If you ever want to return an item, please contact store@rockmerch.com
RockMerch
Antwoord van RockMerch.com
Hi Gaizutis Family,
We are so thrilled that we could make you happy. As fans ourselves, that's the reason that we exist.
You absolutely Rock!
RockMerch 🤘
Antwoord van RockMerch.com
Hi Sean,
We are huge fans ourselves so comments like yours really mean a ton to us! Thank you for shopping with us!
RockMerch.com
Really happy with the quality of the…
Really happy with the quality of the shirt and the design
14 april 2023
Antwoord van RockMerch.com
Hi Rod,
We are really happy that you are enjoying your purchase from us!
We sincerely appreciate the review!
You absolutely Rock!
RockMerch 🤘
I don't want to be annoyed
20 april 2023
Antwoord van RockMerch.com
Hi Grumpy,
We only want to get feedback on how we are doing in an effort to constantly improve.
Please consider rating your RockMerch experience.
Thank you!
RockMerch 🤘
article unique
11 april 2023
Antwoord van RockMerch.com
Hi Monsieur Paul,
Thank you so much for taking the time to review us!
You absolutely Rock!
RockMerch 🤘
I got the shirts in around 3 weeks and…
I got the shirts in around 3 weeks and i was surprised by the quality. They are real and if they aren't they are high quality prints and they look amazing, and the fabric is nice and soft as what you'd expect.
I will buy from again in the future. Thanks.
12 april 2023
Antwoord van RockMerch.com
Hi Joseph,
We are so thrilled that we could make you happy with your order. You made our day!
You absolutely Rock!
RockMerch 🤘
Horrible
Horrible
Never heard from them at ten days after
My order. Don’t reply to emails or phone calls. So disappointed.. I ordered for Father’s Day 2 weeks before and still no idea where my order is. Don’t waste your time or money here. They claim they have been emailing, yet I have checked junk, spam and inbox folders and nothing. I sent four emails and made two phone calls. Oh, and I was charged twice on the same order in different amounts!!!there is no problem with my email. I received a confirmation saying my order was received and I would be alerted when it was shipped. You have my email from the many emails I sent inquiring about the charges and the shipping.
12 juni 2023
Review zonder uitnodiging
Antwoord van RockMerch.com
Hi Linda,
You were not charged twice. The first notice was the authorization and the second was the actual charge.
Thank you for the updated email address. We’ll contact you there with the status of your order. Please continue to check spam and junk folders.
Best regards,
RockMerch
Love my new shirt!
Quality, timeliness and customer service are all top notch! I will absolutely be ordering from Rock Merch again!
14 april 2023
Antwoord van RockMerch.com
Hi Melissa,
You are so amazing to have taken the time to review us!
Thank you for being our customer!
RockMerch 🤘
Supersoft and comfortable
13 april 2023
Antwoord van RockMerch.com
Hi DRG,
Thank you so much for the review!
It's important not only to Rock but to feel good too! 😃
RockMerch 🤘
Taking 13 days to ship an order
The order was placed on June 1, label was created on June 6, but package was actually shipped on June 13. I would say this is terrible experience. Unfortunately, this site do have tendency to have around 2 weeks handling time. The funny comment is that I still didn't get any answer on my yesterday email question about actual shipping date while it took only 1 hour to get reply here. So they can if they want. Still have some hope about next orders then.
14 april 2023
Antwoord van RockMerch.com
Hi Marina,
Thank you for ordering 34 times with us! You are one of our best customers! We appreciate it!
Sorry we were a bit slow this time around! We’ll work hard to get your next order out faster! :-)
RockMerch 🤘
I love my shirt
I love my shirt. I’ve never seen another design like it. I had a question about my order and promptly received an email with the information I needed.
14 april 2023
Antwoord van RockMerch.com
Hi Lorian,
We are thrilled we could make you happy!
You absolutely Rock!
RockMerch.com 🤘
Great customer service
I ordered and wasn’t sure of size to order even though I reviewed the size chart. I loved the shirts when I received them, but they had to go back-simply a tad too tight. Rockmerch made the return very simple and it was completed very quickly. I’m very please with my new shirt in the larger size. Thank you! I’ll be back in the future for more stuff😊.
12 april 2023
Antwoord van RockMerch.com
Hi BZ,
Thank you so much for giving us the chance to make things right for you!
You absolutely Rock!
RockMerch 🤘
Quality tees and swift customer service
The quality of the tees were great along with the prices. Although there were some issues with 2 of the tees purchased, the customer service team quickly handled it. Overall, very pleased.
12 april 2023
Antwoord van RockMerch.com
Hi Giovanna,
Thank you for the review and allowing our customer service team to take care of you! We strive to give each customer an excellent experience!
We look forward to seeing you on the site again soon.
You absolutely Rock!
RockMerch 🤘
service professionnel et rapide.Qualité…
service professionnel et rapide.Qualité du t shirt a1 je recommande
4 april 2023
Antwoord van RockMerch.com
Hi Éric,
Merci pour l'examen ! On apprécie ça!
You Rock! 🤘
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.