ROK Coffee Reviews 

Délais de livraison respectés, cafetière design et efficace !

The result was that the coffee of the rok was far more drinkable then before. I have bought the rok very many years ago. The positive was that the price was 70 euro. The negative was that the coffee was almost always cold. It is better now but it will loose still against Pavoni or Quickmill. Perhaps a new change would be something that heat up the water as well as the rok.

Upgrade pack for original ROK.....not so good.
No tight seal for pressure.
Ended up putting original silicone filter back in with the metal competition filter also.
Once I separated it from it's orange border.

All good now.

Very good after-service with -at the moment not for purchase findable -replacement for broken portafilter. In no time there came one.. now i can enjoy again my admirating espresso machine. Still love the design and coffee witch can made with it👍👍

Swift response to my enquiry re a broken part - details checked as couldn't find my confirmation email and replacement sent out immediately. Excellent service.

You make my morning better, honestly. This year I purchased old R.O.K. presso machine on ebay and started learn brew espresso. since then I made good progress and now I decided to buy upgrade kit. Gosh, Now my old presso makes quite solid and very tasty espresso. Thank you so much! What started like an experiment now is my hobby.

Really brilliant service from ROK to help me fix my trusty espresso machine which is now almost 10 years old.

The plastic gears of my GrinderGC broke after 4 years of use. I contacted the customer service and they replied very quickly with instructions how to replace them and a link to get new gears mailed to me. Although I'd prefer the gears to be more durable, I can't fault the service and making spare parts available.

While browsing the website, I decided to buy the Presso Smartshot. I have long wanted to make espresso at home but I don't have the space or desire for a barista machine. Shopping was simple, shipping was prompt. The Smartshot is trivial to use and makes a delicious cup. I especially like the simple construction and easy cleaning and maintenance.

I am really glad that we got it sorted. I live in the Netherlands and Getting it here did not work. I got a refund and great communication. Pity THAT I didnt recieve the order but how it was managed was lovely! Thank you

I ordered twice and I have received nothing. This must be a scam!
I have tried to get contact and then it stoped. I paid lots of money and it was stolen from me!

fast shipping and items arrived quickly. Very well packaged. 5 stars!

I love all things Coffee!! This is the perfect edition to my ever growing Coffee Collection and variations!! It's very easy to use, stylish and really compact so easy to store and doesn't take up loads of room. This is now the Perfect way to brew my "Exhale Coffee" other brands are available but not as well roasted as Exhale🤪 But honestly this is very cool, I thought i couldn't get better than aeropress.... I think I just have!! If you love Coffee Just buy this!!! Delivery super Quick too!!

Only ordered a spare part, but it was required to keep my machine working. Great fast service, and was only without home made coffee for a couple of days!

I have had a Rok coffee maker for at least 10 years. It’s used 3 or 4 times a day. I wouldn’t be without one.

Had replacement washer i needed, came quickly, all good

Great machine and the new filter should improve it.

Great and helpful customer review, fast responses and delivery. Been using my GC for nearly 10 years now and received a new bottomless portafilter under warranty because the handle broke off. Here's to another 10+ years of great coffee!

Great service, despite a delivery problem. This was dealt with swiftly, thank you.

I love the Rok espresso grinder and have used it well for several years. My only complaint is the gears breaking more frequently than I would like. Rok have in this instance provided a free replacement. They have excellent customer service.