ROK Coffee Reviews 

I read a lot about the rok before buying one and I had obviously high expectations. The machine is really well built and solid. At first it took me some time to understand how to get the best coffee and when I made it, it really felt good. The coffee I get out of it, at home, it’s just the best I can get in the city. It’s just better that in a bar. I can recommend it to anybody who wants to drink a great coffee at home. The other good thing is that it’s quick as well, I make myself a coffee everyday at 6:30 am before going to work. I lose approximately 5 minutes but my day is just better.

The shipment was in time, but the package was slightly damaged. I'm not a packaging expert, but the conversion kit placed in a paper tube with size of an orange, should not be packed in an envelope due to the different shapes of the product and the packaging.It did not have any effect to the ordered item, however the consumer feeling was not perfect.

Great grinder with some improvement needed. The actually grinding feels really good especially coming from a handheld grinder that was hard to use when the weather is dry. ROK grinder is much easier to use. Seems to build up static which can be solved by following some guides to add a couple of drops of water into the container of coffee beans before grinding. I wish the plastic base felt as firm as the rest of the grinder. I feel like that will be the first part to break. The feet don't really stick to the counter so the grinder wants to slide sometimes. Parts of coffee beans tend to shoot out from time to time while grinding. Maybe some kind of cover that could be placed over would help.

Perhaps the best holiday gift I’ve ever purchased. We use this magical and convenient little apparatus every single day. Now we make espresso better than anything we can buy! We bring this thing everywhere we go, because we can’t survive a day without it. The ritual of making the espresso is part of the fun, and the final product is mindblowingly good.

I was initially sent the wrong product, but they corrected the mistake very quickly and kept me updated.

The ROK is a good manual coffee maker that will reward you with a fine double shot once you figure out the grind and tamping pressure. It's not the quickest way to make a coffee, but not that complicated either. Only issue so far I would mention is that the bayonet ring has cracked within a week of usage, and while ordering a cheap replacement part is not terrible, the shipping costs more than the item itself.

Did not receive my ROK Grinder after nearly 2 months of waiting. After i asked for a delevery date i just got refunded the money and git told if i would like to order a replacement i'd have to wait because they are out of stock.

Had a problem with my grinder and they explained how to fix it.

Confused at first however after watching a few demo videos I’m beyond impressed. A permanent part of our morning routine. Easy to clean and very durable. Each shot is the same consistent experience. Most critical piece of advice would be to purchase fresh quality beans to get the best experience.

-A Very Happy Customer.

Reliable vendor, Safe delivery. Everything was as excpeted

What a great product. Thoughtfully packed to make it a delight to open and discover.

I bought the ROK GC Espresso machine and after a few trials (and errors) can now make a truly amazing espresso shot. It sounds an expensive way to make coffee but trust me, it’s worth every penny. Looks good, performs excellent and is robust enough to survive a few knocks in a busy kitchen. Some reviews say it loses heat... just pre-heat the machine and your portafilter and that little issue is solved. It takes practice and a little patience but it’s well-worth a few dodgy brews before you figure out how to do it properly.

Customer Service A+ ROK Good espresso maker No Crema

for a hand held mechanical espresso maker the unit is well built, and produces good espresso, very well built machine. my only issue was how difficult it is to produce crema, if at all yo are able to as their videos show. Many different grind size, coffee beans were used to achieve what their videos show to no avail, if you are looking for a solid unit with fairly good espresso the ROK is that unit for you, but dont expect to produce crema. Great customer service though

ROK EspressoGC has a good built, beautiful design. But crema is can be better :(

I ordered the upgrade adoption kit for my Presso Espresso. It was a seamless and easy endeavor. The shipping was quick and the product arrived within a week. It was easy to install, and I do feel like it creates a higher pressure chamber.

Quite hard work to get a decent cup With pre-heating and can also be a bit messy

Ordered the crema plus kit and the dosing funnel

First the crema plus kit:
I love drinking espresso but dont want to delve in things which take to make a barista level espresso. Just from average home espresso drinker point of view.
It performs its function very well which is producing crema on my espresso even with a coarser grind. 2nd thing for me is the option to use less coffee (< 16 grams)for a shot. With coffee beans I now use, 16 gr is way to strong for me. The crema plus gives me the option to use less coffee grind and therefore adjust the taste of my espresso without losing the characteristics of an espresso. Due to less coffee I use for me it is also economical. With the normal portafilter my espresso would have been too "weak" for lack of better words.

A minor letdown of the crema plus is the metal wire to keep the filter in place. In my opinion it is not strong enough to keep itself and the inner filter in place. The included disperser feels like plastic and because of frequent exposure to hot water I doubt its durability. Time will tell.

The dosing funnel:
It does fit on the original portafilter but not on the crema plus due to its uncurved edge/rim of the filter.

Overall the addition and benefits of the crema plus outweight the minor downside.I use the crema plus kit more often than the regular portafilter.

I had a problem with delivery and the team sorted it promptley