I purchased a life policy earlier this year. I clicked on a few advertisements on social channels, and Royal London Ireland were the only one who followed up. Their broker was incredibly knowledgeable... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Underwriting took a couple of days back and forth. Activation was done in the same day when I requested it. I had a query after activation, I waited for less than a minute for my call to be picked u... Toon meer
Bedrijf heeft geantwoord
Matea is an absolute asset to the organisation! I had so many questions about my policy and she was able to answer all of them clearly in a way I would easily understand while also being so calm and... Toon meer
Bedrijf heeft geantwoord
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Belangrijke persoonverzekeringsmaatschappij
- Inkomensbescherming verzekering
- Pensioneringsprogramma aanbieder
- Tijdelijke overlijdensverzekeringsmaatschappij
Geschreven door het bedrijf
With our businesses heritage in Ireland, we’ve been protecting our customers for over 190 years. Based in Dublin, we're a fully owned subsidiary of The Royal London Mutual Insurance Society Limited, the UK's largest mutual life, pensions and investment company. Our parent company’s mutuality, meaning it is customer and member owned with no shareholders, allows us to adopt a mutual mindset. This means we take a longer-term view and focus on providing best customer outcomes. We are authorised by the Central Bank of Ireland. We believe in the benefits of impartial financial advice from a Financial Broker and our personal pension and protection products are only available through Financial Brokers across Ireland. Our focus is on providing best customer outcomes, helping you build financial resilience and being here for you when it counts. Our range of protection products, like Life Cover, Mortgage Protection and Income Protection, can help you financially prepare for the unexpected. And our pension products, a Personal Retirement Bond (PRB), an Approved Retirement Fund (ARF) and PRSAs help your financial resilience in retirement and help you invest in a responsible way that delivers a world worth retiring into.
Contactgegevens
47-49 St Stephen's Green, Dublin 2, D02 W634, Dublin, Ierland
- +353 1 429 3333
- service@royallondon.ie
- royallondon.ie
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Royal London Ireland
Hi Sergej,
We are delighted to hear that you experienced quick and reliable assistance. Thank you for taking the time to share your positive feedback with us; we truly appreciate it!
Kind regards,
Royal London Ireland
Excellent customer service
Excellent customer service. Lorraine was a great person to talk to about the issue and sorted in a single call. Thats a lovely experience.
21 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Pravin,
We are delighted to hear that you had such a wonderful experience and that your query was resolved so quickly during a single conversation. Thank you for sharing your positive feedback about the excellent support you received.
Kind regards,
Royal London Ireland
Quick and to the point
20 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Brian,
We are glad you enjoyed your experience. We always aim to keep our process efficient and straightforward. Thank you for sharing.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Emily,
We are delighted to hear that you had such a positive experience with our team. Thank you so much for sharing your kind feedback about our supportive and welcoming service.
Kind regards,
Royal London Ireland
Pleasant easy customer interaction.
Pleasant easy customer interaction.
No being on hold, very pleasant well informed in person service provider.
20 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Una,
We are delighted to hear that you experienced a quick connection without being kept on hold, and that you found our representative to be so helpful, polite, and knowledgeable. Thank you for sharing your positive feedback with us!
Kind regards,
Royal London Ireland
Service on the phone
19 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi John,
Thank you so much for taking the time to share your feedback. We're happy to hear that our team was helpful.
Kind regards,
Royal London Ireland
I had a very good experience today, no issues with paying my bill , very friendly staff
Great customer service
15 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Sandra,
Thank you so much for taking the time to share your feedback. We are thrilled to hear that your experience with our team was great.
Kind regards,
Royal London Ireland
Longer than usual waiting timr but…
Longer than usual waiting timr but overall extremely helpful experience.
15 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi David,
Thank you for the review. We're happy to hear that our team was helpful, and we appreciate your patience.
Kind regards,
Royal London Ireland
Review post CS call with Lorraine McCarron
Lorraine McCarron, Was extremely helpful, Professional, Efficient and polite - a pleasure to engage with
14 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Yvonne,
Thank you so much for taking the time to share your feedback. We are delighted to hear that you had such a pleasant experience and that our team member provided knowledgeable, prompt, and courteous assistance. Your kind words mean a lot to us.
Kind regards,
Royal London Ireland
The agent was professional
The agent was professional and efficient and also friendly and courteous.
9 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi John,
Thank you for taking the time to share your feedback with us. We are delighted to hear that our team member provided such a prompt, respectful, and pleasant experience while assisting you.
Kind regards,
Royal London Ireland
Thank you Lorraine
I was assisted today by Lorraine. She was very helpful. She answered all my questions. At the end of the call, I was very happy I made the call and was assisted by Lorraine McCarron.
Olusegun
14 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Segun,
We are glad you enjoyed your experience with our team member today. Thank you for sharing your positive feedback with us. It is wonderful to know that all of your inquiries were addressed thoroughly and that you felt fully supported throughout your conversation. We appreciate your kind words!
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
Hi Aine,
Thank you so much for taking the time to share your feedback. We are thrilled to hear that your experience with our team was both prompt and supportive, and we truly appreciate your kind recommendation.
Kind regards,
Royal London Ireland
Quick to answer and very helpful…
Quick to answer and very helpful responses.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
We are delighted to hear that our team provided prompt support and addressed your needs effectively. Thank you for sharing your positive feedback with us!
Kind regards,
Royal London Ireland
Excellent customer service
Extremely helpful in assisting with required paperwork for a mortgage switch at short notice. Everything was updated and sent to me while I was on the line which, in my experience, is an unparalleled level of customer service. Many thanks to Lorraine.
14 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi John,
We are happy to hear about your great experience with our team during your urgent home loan transition. Providing immediate assistance and updating documents live while you were on the phone is the high standard of efficiency we aim to deliver. Thank you for sharing such positive feedback about our swift support, and we are glad we could help make this process seamless for you.
Kind regards,
Royal London Ireland
Antwoord van Royal London Ireland
We are delighted to hear that you experienced quick and reliable assistance. Thank you for taking the time to share your positive feedback with us; we truly appreciate it!
Kind regards,
Royal London Ireland
Lorraine was extremely helpful and…
Lorraine was extremely helpful and friendly. She gave me clear instructions on what I needed to do and made everything easy to understand. I really appreciated her help and excellent customer service
14 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Laura,
We are thrilled to hear that our team member provided clear guidance and made the process so straightforward for you. Thank you for sharing your positive experience and taking the time to highlight our great customer service.
Kind regards,
Royal London Ireland
Customer Service Representative…
Customer Service Representative Lorraine was so friendly, helpful and efficient.
13 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Niamh,
We appreciate you taking the time to share your feedback. We are delighted to hear that you had such a positive experience and that our team member provided friendly, helpful, and prompt assistance.
Kind regards,
Royal London Ireland
Customer service agent was so competent…
Customer service agent was so competent amd efficient
13 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Aimee,
We appreciate you taking the time to share your feedback. We are so glad to hear that our team member provided such capable and swift support during your interaction with us!
Kind regards,
Royal London Ireland
Great team in house and very supportive
Great team in house and very supportive
7 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Barry,
We are so pleased to hear that you had such a positive experience with our team and felt well supported. Thank you for taking the time to share your wonderful feedback with us, we truly appreciate it!
Kind regards,
Royal London Ireland
I was given the information I needed…
I was given the information I needed and answered all my questions very helpful indeed.
1 oktober 2026
Review zonder uitnodiging
Antwoord van Royal London Ireland
Hi Claire,
We are delighted to hear that you received all the assistance you required and that your inquiries were addressed so thoroughly. Thank you for taking the time to share your positive experience with us.
Kind regards,
Royal London Ireland
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.