It’s been over a year and few months now with no response to my messages or emails. I have contacted you several times with no answer at all. This is unacceptable. We trusted you with our money, a... Toon meer
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Rydfree, since my subscription in June 2024, I have been waiting so patiently, despite your poor communications. Since your last email update which in April stated the roll out will start end of A... Toon meer
So far, correspondence has been great, although a little quiet since the last update. The portal all looks good and again it is slow in the updating process. Paid my money more than 4 months ago but u... Toon meer
Bedrijf heeft geantwoord
Come on Rydfree tell us what is happening I signed up July 2024 I appreciate that it’s a new business but surly the correct thing to do is keep your drivers up to date with everything that is happenin... Toon meer
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Totally sicking feeling I’ve lost my…
Totally sicking feeling I’ve lost my hard earned money twice for 2 cars
The bank told me it’s been over 120 days I won’t be able to get refund.
Please beware it’s a scam
It’s been over a year and few months…
It’s been over a year and few months now with no response to my messages or emails. I have contacted you several times with no answer at all. This is unacceptable.
We trusted you with our money, and yet there has been zero communication, zero updates, and no delivery of the cars we paid for. Ignoring your customers is not only unprofessional, it feels like a deliberate attempt to avoid responsibility.
If I do not receive a clear update immediately, I will have no choice but to report this to all relevant authorities and institutions. People deserve to know the truth: this is not how an honest company operates.
So my last comment was taken down
So my last comment was taken down as i used the name of the scammer, so here it is again. No communication, site does not work, contact number no longer working. Look up the owner of the company you will find they have been making fake companies and taking people's money for a long time. There was never any investors or companies they are waiting for to come on board. Look at their tiktok the cars they showcase on there are all luxurious yet the car they offer you, Nissan Duke, qasqui, kia sportarge, mini ect, despite being offered a sport upgrade and then saying it will be sent out shortly for you to choose from. Seems the only time they communicate is when the need more money by offering a second car to a member of the family for another £200. Thinking about it, would it actually be legal a car diving around with a tv moniter mounted to the roof that can cause accidents when other drivers are looking at the screen while driving? Now they have so many drivers details, what is to stop them from selling on? Will need to now go to bank to get money back as they are not inerested in doing this.
paid and got no car i'm on my 8th month
Time to pay a visit to the so called…
Time to pay a visit to the so called head office in London!!
Scam
Scam,
Very poor business support.
From 06/24 to present: No car, no money back.
RYDFREE HAVE JUST TAKEN EVERYONES MONEY…
RYDFREE HAVE JUST TAKEN EVERYONES MONEY AND LEFT I PAID £200 and still waiting it would be faster me watching paint dry!!!! What a bunch of scammers and jokers
Very Unprofessional
I had signup and paid amount in December 2024 all was good till I paid amount then after 2 month one msg received that they received my driving licence and from that last message there is no update and no msg from them I used to call them several times but line got disconnected this is really unprofessional I don't know what to do please help me anyone having any idea please share ur thoughts.
Been a year now
Been a year now . I wrote a review and someone said thanks Lee we’ll be in touch this was months ago and not one person has had the decency to contact any of us I think it’s not gonna happen at all now
Very worrying
What worrys me is we've given this company all our details and both side of our driving licences
So they have everything to steal your identity.
Very worrying
It's obvious now the whole thing was a scam from day one . I wonder how mate people joined
Fb page RF drivers ??
False. Scam. Deception
No updates, no communication whatsoever, can now no longer access the portal with my sign in credentials, no phone number, no reply from email.
Talk about playing the long game.
Theft, misrepresentation and out and out fraud!!!!
A nice idea but clearly a failed one. Can’t contact this imaginary company so will go through my bank for a refund.
I think a year is long enough.
THEY TOOK EVERYONE MONEY AND JUST LEFT…
THEY TOOK EVERYONE MONEY AND JUST LEFT PLEASE READ REVIEWS BEFORE YOU GET SCAMMED I BEEN WAITING FOR A WHOLE YEAR NOW NOTHING NO CAR NO COMMUNICATION DO NOT FALL FOR IT BECAUSE IT WILL BE 200£ GONE FROM YOUR POCKET I WISH THERE WAS A NO STAR OPTION YOU ALL WONT SEE GOOD WITH EVERYONE MONEY
Not good I have been waiting for over 2…
Not good I have been waiting for over 2 years now I was originally told I was one of the first applications and I would have a car by April at the latest this was going back to 2023 but since I have told on many occasions we are still working on new client and then my area wasn't in the poo pipeline at the moment etc just excuses after excuses I have now emailed to cancel the process and get a refund of my deposit
I have been waiting
I have been waiting since around June 2024. I have uploaded my driver's license but can't see it on the portal app, so it shows up as not don't, plus contract not showing up as signed either. And to let you know that the welcome page isn't working. I am feeling discouraged and patient wearing thin.. at the same time I wanna believe that is something that would actually work.
Rydfree
Rydfree, since my subscription in June 2024, I have been waiting so patiently, despite your poor communications.
Since your last email update which in April stated the roll out will start end of April or latest by first half of May, even these time scale given wasn't met.
Please just tell us the truth.
If I personally don't hear from you by the end of next week, then you left me with no option other than proceed to report you to fraud department of the credit card provider.
Great concept
Great concept, but poorly executed.
I signed up in June 2024 and paid the £200 admin fee—reasonable for a service like this. I was told to expect a delivery around November or December, so I waited patiently.
Since then, I've received only 11 emails, most of which were automated replies to my queries. I've sent several messages, most of which went unanswered. Despite repeatedly being told that the system is being updated, the lack of proper communication is unacceptable—especially as someone who’s started a company myself in 2022 and understands the importance of keeping customers informed.
Rydefree may be offering a free car, but so far, I have no car and I’m £200 out of pocket. I need a clear update to decide whether I should start looking elsewhere.
Rydfree scammers
We signed up in October 24 and have been given nothing but excuses. Multiple emails asking for updates and nothing. Now five emails asking for a refund and nothing. Rydfree have 24 hours to either deliver the vehicle or refund me. After this I am reporting those as fraud to my credit card provider.
Rydfree info please!
Come on Rydfree tell us what is happening I signed up July 2024 I appreciate that it’s a new business but surly the correct thing to do is keep your drivers up to date with everything that is happening! Some people have relied on this happening and we seem to be being kept in the dark. Can we all get an update from you please?
Update
Hello rydfree subscribers. I too along with many others were the early subscribers of rydfree. For those who signed up closer to the ending of 2024 will not understand the frustration we subscribers are in. I signed up on the end of june 2024. So far when it comes to update the latest update i had was 22nd April 2025. This is only because i chased them up with countless email to get one response. I have alerted them of many falsified information they are advertising which is bang out of order. One of their big focal attention is 3-4 month delivery process. It does not state once signed up you must wait almost 10+ months to get any form of update. I understand the ins and outs of establishing a business as i too have a business but getting attention through false advertisement would destroy reputation. Since 22nd April I have heard nothing. Apparently there are subscribers who haven't completed documents yet so my guess is this is the only delay I am aware of. I am not here to degrade a company by any means but the truth needs to be told. The phone number is currently under A.I integration which is why it is dead. Their portal is currently under development and has been for over 6 months. Upon their last email they stated that rollout would commence between mid to end April yet I have been in London many times and have not seen one rydfree car rolled out so yes I am still hopeful but my hope will be dying out if something doesn't happen in the next week or 2. I hope they don't launch next month which would mark 12 months. For subscribers. I know it may be a long shot to get a response but you may have to email more than several times before you get a response
I believe in this company
I believe in this company. Look at how the world is changing. With change comes more technology and better opportunities. If these are business owners trust and believe they do not want all of this negativity on their company. If anyone should be mad i think i should. I signed up for this 10/15/2024.With time comes greatness. Lets GO Rydrfree!
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