S10home Reviews 

147
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered the Vivien table in Chocolate Oak. Delivery took a few weeks as expected, but communication was good throughout. The table itself is beautiful - solid wood, excellent finishing on the edges, a... Toon meer

Beoordeeld met 4 van de 5 sterren

The products are superb quality and design. I have waited a few weeks before doing this review, because their communications and delivery process drove us absolutely up the wall. I think... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After finding this perfect table a year ago, we completed building works and ordered to complete our perfect space for entertaining. Small for everyday and expands for when friends and family join. It... Toon meer

Beoordeeld met 5 van de 5 sterren

We went to the showroom with a table in mind but saw the spider leg design and chose this for it's leg/knee free access around the whole table. The delivery period was long but this was expected fo... Toon meer

Bedrijfsgegevens

  1. Meubelfabrikant

Geschreven door het bedrijf

Our wood furniture company is dedicated to sustainable production, using only FSC-certified materials to create beautiful and long-lasting pieces for your home. Each piece is carefully crafted from high-quality solid wood, and our state-of-the-art drying chambers ensure the optimal conditions for wood to be used in furniture production. We believe that a commitment to sustainability and responsible sourcing should go hand-in-hand with stunning design, which is why our pieces are treated with Rubio Monocoat two-component oil to provide exceptional wear resistance and durability. Invest in furniture that will last for generations and support the environment at the same time.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

147 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(147)

50 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Can't fault them!

Can't fault them!
We ordered a Vivien Walnut table and six Eva walnut chairs, but changed our mind about the chairs before they were even manufactured.
We received a prompt refund for the chairs, and an absolute beauty of a table, all in the timeframe promised.
Natalie was a star in keeping us updated, and we can't praise enough the manufacturing and delivery teams.

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Online shopping experience

Every step of the way, S10 have been marvellous. Natalie, our contact responded to all our emails with promptness, clarity, friendliness and efficiency, helping us every step of the way with our purchase.
We went to view samples of their work at the show room in London and were very impressed with the quality of the product, and it was very helpful to see it in a home setting.
The delivery/assembly team were polite and professional.
Natalie sent over images of the planks of wood the carpenters had chosen for our table, and then sent further images through of the completed piece.
When we received the finished piece, we were absolutely delighted - the construction and finish of the piece is of the highest quality, and we couldn't be more pleased.
Would absolutely recommend to anyone wishing to invest in a lovely piece of furniture.

16 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have recently received my table from…

I have recently received my table from S10 and I am delighted with it. The delivery was easy for me and the men who delivered it assembled it in situ.
The table is of great quality and looks fabulous.
All in all an extremely positive experience with information given along the way.
Many thanks S10.

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently purchased a large oak…

We recently purchased a large oak dining table. Communication from the company has been excellent with samples of all the finishes sent to us. We are absolutely delighted with the table. Delivery date was as expected and the delivery men went above and beyond to get the table into our house. We can't thank them enough. I would thoroughly recommend this company to everyone. The price was excellent and the craftsmanship superb.

16 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Walnut table and chairs

Recently placed an order for a walnut dining table and 2 walnut dining chairs - everything I have read about the products from this company is spot on. Communication and help in choosing was first class, delivery guys were courteous and efficient. The table and chairs we received are beautiful, excellent craftsmanship. My only mistake was only ordering 2 chairs ! I am placing an order today for a further 2.

14 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Our experience with this company was…

Our experience with this company was outstanding. We had a bespoke dining table crafted to our dimensions, and the result was exactly as expected. The constant updates during the process and the timely completion speak volumes about their commitment to customer satisfaction. Highly recommended.

13 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overall exceptional experience

We absolutely love our new table from S10Home! We opted for the 80 cm extension and its just perfect - S10Home was the only company offering this feature! We also customized the colour (Chocolate) to match our flooring, and it couldn't have turned out better. Extremely happy with our purchase!

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We are so pleased with the table

We are so pleased with the table. It fits perfectly in the space and it looks lovely - not too rustic just as S10Home manager Anna had promised. Thank you for making us feel part of the process through the updates and pictures you sent us. We will surely recommend your service and products to our family and friends.

9 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Good variety

I am a demanding client, and it's not easy for me to choose. However, here, I was impressed. All of the tables presented are very stylish and modern, I wanted to order at least two) I believe every customer can find the perfect table to complement their home decor here. It's a one-stop-shop for anyone looking for unique and handcrafter furniture. I'm impressed, and I will return to buy chairs.

14 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We recently ordered a walnut table for…

We recently ordered a walnut table for our newly redecorated home and were initially anxious about whether it would arrive in time for our housewarming. However, it was delivered as promised, right on schedule, making the four-week wait worth it. We couldn't be happier wit out choice. Thank you)

2 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful table

Beautiful table, a smooth process throughout, we were very luck to have great communication from both Anna and Natalie. We were able to select our boards for the table. I would highly recommend S10Home. Everything's great!

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Accessible support

Very satisfied with our walnut able. We ended up buying a bench and we are so happy we did! The service was great. Fast answers by email. Recommend the products! Thanks!!))

1 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Walnut extending table

Really pleased with the we beautiful solid walnut table we ordered. The order was placed in December and to to us in the first week of January. The finish is excellent and it looks great in our home, Communication was good and it was nice to see the photos of the table through the process of being made. Delivery and installation was quick and hassle free. Would order from here again

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing interior table

I adore wooden tables, so I treated myself to one for Christmas. The company did a fantastic job making my dream table, and now it's the highlight of my home. The ordering process and communication went beyond what I expected, with polite and quick responses giving me a sense of control over everything.

15 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautiful table

We love our new table. The quality is excellent and the herringbone pattern is beautiful. It fits our dining room perfectly and we're really glad we went for the 80cm extension, so we have extra space for family and friends when needed.

Delivery was brilliant, with the table being put together in place.

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

AVOID THIS COMPANY

We purchased an oak dining table from this company around 2 months ago. Recently, we noticed that the table top has started to bow in the middle, and this should not happen to table... especially one that cost close to £1,000. I contacted S10 Home to notify them of the fault and their response has been shocking. Initially, they acknowledged the fault and offered to manufacture a steel frame that would support the table top. Whilst I was appreciative for their offer, I politely declined as I bracing the table would likely result in it cracking. A day later, I received another email from S10 Home. They refused to take the table back and despite acknowledging the fault 24 hours earlier, they claimed that I'd mishandled the tabletop, and it had been kept in an inproper environment. This is outrageous and outright dishonest. I have photos of the deformation of the tabletop and can share the email correspondence as proof.

17 januari 2024
Review zonder uitnodiging
Logo S10home

Antwoord van S10home

Thank you for your review. It's important to note that the defect claim was raised following our refusal of a monetary refund for a return after 2 months of use, where prior communication confirmed the table was in perfect condition.

Dear Liam,

We value your feedback, as it helps set clear boundaries for our future customers regarding our products and services.

Regarding the timeline of events, we appreciate your communication with us since your purchase on October 20 and delivery on November 13. Your subsequent inquiries about changing the wood stain and considering a kitchen island instead of the table were noted, and we were more than happy to offer advice and discuss options.

When you brought the bowing issue to our attention on January 14, we immediately took your concerns seriously. Although the issue appeared minor and was not clearly visible in the photos you provided, we trusted your statement and sought to offer immediate solutions for your satisfaction. This included our proposal to install a metal base at no cost to you, to prevent any further issues with the tabletop's movement.

Considering that the table was in satisfactory condition for the initial 2 months, our policy, in line with legal obligations, is to address product issues through repair or replacement within the warranty period. We regret that our initial solutions did not fully meet your expectations and remain open to further discussion to find a resolution that works for you.

Beoordeeld met 5 van de 5 sterren

Lovely table!

We are loving our table, you can tell the care and attention that has been put into crafting it, worth every penny. Don't be out off by not being able to 'see it', the photos are true to life. The chairs are comfortable too! The notifications for delivery timings we excellent, keeping us well informed.

Overall, extremely happy with the service and our table and chairs, would definitely recommend.

6 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant table and customer service!

We initially found a table we liked from a well known company, however stumbled across S10homes and we are so pleased we did! The communication from start to finish has been excellent, Natalie has been very helpful in answering any questions and always responds in a timely manner. We also liked the process of being sent photos of the planks, it felt so much for personal.

The table itself is brilliant. We went for the oak table and it’s so well crafted and you can barely see the joins. The wood itself feels so smooth and sets the room off.

I would definitely recommend S10 homes and again, we are so pleased we changed our minds and went with this company instead!

6 januari 2024
Review zonder uitnodiging

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