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Sachin & Babi Reviews 

959
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We visited the NYC showroom and saw a beautiful selection of gowns. We found 4 perfect dresses for our events and received the most attentive and thoughtful service and advice. Then, the dresses were... Toon meer

Beoordeeld met 5 van de 5 sterren

Ive only recently discovered your brand. I was a bit nervous trying to decide on the appropriate size to order. Luckily i chose correctly. I love the 2 dresses i chose. Your textures and colirs a... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful product. Very cheap looking. Jumped at buying during clearance because I had so much faith in the brand. Dress unwearable. Very poor quality. They refuse to consider a refund despite contacting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I recently purchased a dress for my daughter's wedding in Scotland next April. The purchase experience was easy and pleasant. The dress arrived quickly and in perfect shape. It was well packaged in... Toon meer


Bedrijfsgegevens

  1. Damesmodewinkel
  2. ook in
  3. Kledingwinkel

Geschreven door het bedrijf

Sachin & Babi is a fashion-design house based in New York City and known for their unique embroideries.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

959 reviews

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3 sterren
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Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(959)

907 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Classy

Classy, elegant and beautiful mother of the bride gown!

4 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Sherry,

Thank you so much for the lovely words! We're so glad you found the perfect mother-of-the-bride gown, classy and elegant is exactly the look we hope to deliver.

Best,
The Sachin Babi Team

Beoordeeld met 5 van de 5 sterren

LIME WONDERS

The shoes came in a timely fashion. And the color is so vibrant and the fit is superb.

1 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Charlotte,

Thank you so much! We're so glad the shoes arrived quickly and that you're loving the vibrant color and the fit.

Best,
The Sachin Babi Team

Beoordeeld met 5 van de 5 sterren

Entire experience has exceeded expectations

Jessica was amazing in helping me select and size a dress for an upcoming wedding. She helped me through the purchase process and my dress and shawl were delivered by the next morning. I look forward to my fitting and alterations as we get closer to the big day.

4 september 2026
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Antwoord van Sachin & Babi

Hi Emily,

Thank you so much for sharing this! We're thrilled Jessica could help you find the right dress and size for the wedding, and that your dress and shawl arrived so quickly. We hope the fitting and alterations go smoothly, enjoy the countdown to the big day!

Best,
The Sachin Babi Team

Beoordeeld met 5 van de 5 sterren

Sachin and Babi saved the day!

After an error by my bridal shop or designer for a MOB gown. I ordered a replacement gown on a Friday morning and received a carefully packaged gown on Saturday! I love this gown. It is even more lovely and better than the one I originally ordered. Will definitely order again. High quality and flattering gown I am proud to wear! Thank you. You saved the wedding for me!

4 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi,

Thank you so much for sharing this! We're so glad we could help save the day after that mix-up, and that the replacement gown arrived so quickly and turned out to be even better than the original. It means a lot to hear you're proud to wear it, enjoy the wedding!

Best,
The Sachin Babi Team

Beoordeeld met 4 van de 5 sterren

Good experience

Service was super fast and dress was gorgeous. Sadly, it didn’t fit my body type. Will order from this company again.

3 september 2026
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Antwoord van Sachin & Babi

Hi Marie,

Thank you for the kind words! We're so glad the dress arrived quickly and lived up to expectations, even if the fit wasn't quite right this time. We'd love to help you find the perfect one on your next order, just reach out and we'll happily offer styling guidance.

Warmly,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

It was so easy to order and return…

It was so easy to order and return multiple dresses and sizes to find the one. I wanted to love my mother of the bride dress and I love love the one I chose from Sachin and Babi. The quality and design is beautiful and the dress is comfortable to wear.

31 augustus 2026
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Antwoord van Sachin & Babi

Hi Cindy,

Thank you so much for sharing this! Finding the right mother-of-the-bride dress matters, and we're delighted you found one you love, and that it's as comfortable as it is beautiful. Wishing you and your family a wonderful wedding day.

Warmly,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Beautifully made

Beautifully made, and the sizing was accurate.

2 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Stacey,

Thank you! We're so glad the fit was spot on. We hope to dress you again soon.

Warmly,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Beautiful dresses

Beautiful dresses, great quality fabric, great spectrum of prices and easy returns when you buy multiple to try on.

2 september 2026
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Antwoord van Sachin & Babi

Hi Laurence,

Thank you so much! We're thrilled the quality and the range came through, and that trying a few at home was easy. We look forward to dressing you again soon.

Warmly,
The Sachin & Babi Team

Beoordeeld met 3 van de 5 sterren

Beautiful dresses, terrible return process

My wife loves the Sachin & Babi brand; she has purchased eight dresses in the last six months. She is extremely pleased with the products and constantly keeps an eye out for new styles. However, there is a major issue with Sachin & Babi: their return policy and operational processes. My wife returned two of the dresses immediately—just 30 minutes after delivery—while they were still in their original, flawless condition. Despite this, we have been waiting over 40 days for the return process to be completed. This is unacceptable. I have put a stop to my wife shopping at Sachin & Babi until the return process is finalized.

2 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Cahit,

Thank you so much for taking the time to share this, and for the kind words about the collection, it's wonderful to hear how much your wife has enjoyed the pieces she's found with us.

We're sorry the returns have felt like such a long wait. Our refunds are processed within 30 business days of the items arriving back with us, which works out to roughly six weeks on the calendar, so these two are still moving through that window. We know that's little comfort when the dresses went back the same day they arrived, and we'd rather look into it than ask you to keep waiting.

We'd love to welcome your wife back to the collection soon, and we're grateful for her loyalty in the meantime.

Warmly,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Great service, beautiful dress

My dress was one size too big. The return and reorder was quick and painless. The quality of the dress is exquisite.

2 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Anne,

Thank you so much! We're glad the reorder was quick and that the dress itself lived up to expectations. We hope you love wearing it.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Beautiful dress and well made

Beautiful dress and well made. Excited to wear for my daughter’s wedding

2 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Ellen,

Thank you so much! Congratulations to your daughter, we hope you feel wonderful on the day.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

MOB Dress

They paid attention to my needs especially the color and made sure I had options and gave constructive feedback on my choices. Great attention to detail and did not feel rushed or pressured. Love their styling and quality too!

1 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Fran,

Thank you so much! Never feeling rushed is exactly what we want an appointment to be, and we're glad honest feedback helped rather than hindered. We'll pass this along to the team, and we hope to see you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

live, personal, polite representatives

I spoke to live customer service reps 2 different times who both offered a suggestion that I didn't know about and saved me money. They were friendly, polite and personal.
I hung up bc the line wasn't answered and didn't leave a message and they called ME back quickly to see if they could be of assistance.

1 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Suzanne,

Thank you so much! Calling you back after a dropped line is exactly what we'd hope our team would do, and we're glad they found you a way to save. We'll be sure they hear this, we're here whenever you need us.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Happy with product and process

I received my order in a timely fashion.. It was nicely packaged.The dresses I ordered are beautiful. One will need to be altered slightly, but the other fit perfectly.

1 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Barbara,

Thank you so much! We're glad both arrived well and that one fit straight out of the box. If it would help, our alterations team is happy to take a look at the other. We hope you enjoy wearing them both.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

The dress is absolutely beautiful

The dress is absolutely beautiful. Perfect for my son’s wedding. Fits perfectly. Just a little big at the top.

1 september 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Cathy,

Thank you so much! A little room at the top is an easy thing for a tailor to take in, and if you'd like, our team is happy to talk you through it. Congratulations to your son, we hope you feel wonderful on the day.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Mother of the groom dress

Beautiful dress with high quality and figure flattering. Timely delivery. Love it.

31 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Jane,

Thank you so much! We're delighted you love it. We hope to dress you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

They are very good when they recommend…

They are very good when they recommend the size I need .Their delivery is on time , always . I really love the 2 dresses I bought . Elegant gown dresses of my style , and they fitted in my body perfectly . I bought one in black , and other in pink . Neither I needed to touch the long of them . Unbelievable !
I am super happy . Thank you

31 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Rosa,

Thank you so much! Not needing to touch the length on either one is wonderful to hear. We're so glad the black and the pink both worked for you, and we look forward to helping you again.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Love the dress,true to size

Love the dress,true to size! Prompt delivery too!

31 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Celia,

Thank you so much! True to size is what we always aim for, so we're glad it fit. We hope to dress you again soon.

Best,
The Sachin & Babi Team

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