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Sachin & Babi Reviews 

962
•
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Tombi was exceptionally helpful! Knowledgable, friendly, professional. A super ambassador for Sachin & Babi. I have many S & B gorgeous gowns, and wondered if one of the fabrics could have worked for... Toon meer

Beoordeeld met 5 van de 5 sterren

We visited the NYC showroom and saw a beautiful selection of gowns. We found 4 perfect dresses for our events and received the most attentive and thoughtful service and advice. Then, the dresses were... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful product. Very cheap looking. Jumped at buying during clearance because I had so much faith in the brand. Dress unwearable. Very poor quality. They refuse to consider a refund despite contacting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ive only recently discovered your brand. I was a bit nervous trying to decide on the appropriate size to order. Luckily i chose correctly. I love the 2 dresses i chose. Your textures and colirs a... Toon meer


Bedrijfsgegevens

  1. Damesmodewinkel
  2. ook in
  3. Kledingwinkel

Geschreven door het bedrijf

Sachin & Babi is a fashion-design house based in New York City and known for their unique embroideries.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

962 reviews

5 sterren
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3 sterren
2 sterren
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Heeft 85% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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4,3

Alle reviews

(962)

910 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Mother of the groom dress

Beautiful dress with high quality and figure flattering. Timely delivery. Love it.

31 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Jane,

Thank you so much! We're delighted you love it. We hope to dress you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

They are very good when they recommend…

They are very good when they recommend the size I need .Their delivery is on time , always . I really love the 2 dresses I bought . Elegant gown dresses of my style , and they fitted in my body perfectly . I bought one in black , and other in pink . Neither I needed to touch the long of them . Unbelievable !
I am super happy . Thank you

31 augustus 2026
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Antwoord van Sachin & Babi

Hi Rosa,

Thank you so much! Not needing to touch the length on either one is wonderful to hear. We're so glad the black and the pink both worked for you, and we look forward to helping you again.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Love the dress,true to size

Love the dress,true to size! Prompt delivery too!

31 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Celia,

Thank you so much! True to size is what we always aim for, so we're glad it fit. We hope to dress you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Website is easy to navigate

Website is easy to navigate. Dresses arrived on time and we absolutely perfect!! I was only going to keep one of them, but because they were so exquisite I kept both!

26 augustus 2026
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Antwoord van Sachin & Babi

Hi Karen,

Thank you so much! Keeping both is the loveliest kind of problem to have. We hope you enjoy wearing them, and we look forward to your next order.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

A Stunning Gown and a Seamless Experience

I am absolutely thrilled with this gown. The quality is outstanding — the fabric feels luxurious, and the floral detailing is beautiful. It has such an elegant, timeless look and fits exactly as described.

Ordering was incredibly easy, and it arrived perfectly packaged and in pristine condition. I highly recommend this gown to anyone looking for something sophisticated, flattering, and beautifully made.

25 augustus 2026
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Antwoord van Sachin & Babi

Hi Pamela,

Thank you so much! The floral detailing takes a great deal of work, so it means a lot to hear it noticed, and we're glad it arrived exactly as it should have. We hope you have somewhere wonderful to wear it.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

I loved the dress I ordered but was too…

I loved the dress I ordered but was too small.. with 1 phone call Sachin&Babi told me how to return and are sending the correct size. They made this exchange so easy. Look forward to getting the dress in ‘my’ size!

28 augustus 2026
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Antwoord van Sachin & Babi

Hi Mildred,

Thank you so much! One phone call is exactly how we want an exchange to go. Your size is on its way, and we hope it's everything you wanted when it arrives.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience

25 augustus 2026
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Antwoord van Sachin & Babi

Hi Kathleen,

Thank you so much! We hope to see you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Loveit? Buy it!

I do really like the dress I ordered but the one I really had my heart set on (Joy maxi dress) sold out and is nowhere to be found!! Tell people if they love it, buy it before it is gone!!

26 augustus 2026
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Antwoord van Sachin & Babi

Hi Elizabeth,

Thank you so much, and we're sorry about the one that got away, our smaller runs do sell out quickly. If you tell us which style it was, we can let you know if it ever comes back.

We're glad the dress you did order is a keeper.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Easy ordering online

Easy ordering online. Quick delivery. Quality product.

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Laney,

Thank you so much! We're glad it was straightforward from start to finish. We look forward to your next order.

Best,
The Sachin & Babi Team

Beoordeeld met 1 van de 5 sterren

Very disappointed at the dress I got…

Very disappointed at the dress I got did not look like it will fit as pictured showed and although I contacted them right after it was delivered within 1hr they would not let me return it or at least get store credit.

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Mariana,

I'm sorry the dress didn't look the way you were hoping it would. I do see that your purchased a final sale sale gown, which is noted on the product page and again in the cart, so a return or store credit isn't something I'm able to offer here.

What I would be happy to do is connect you with our digital stylist, or have you come into the showroom so we can alter it to sit the way it should on you.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Beautiful dress from an expansive and…

Beautiful dress from an expansive and inclusive selection of great design. Fantastic and prompt customer service. An overall amazing experience!

25 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Anu,

Thank you so much! A selection that works for everyone is something we care about a great deal, so it's lovely to hear it landed that way. We hope to dress you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Great hospitality & very knowledgeable…

Great hospitality & very knowledgeable on what looks & fits our needs.
The dresses are stunning !!!

22 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Maria,

Thank you so much! We're glad the appointment felt welcoming and that the team understood what you were after. We hope to see you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Quality purchase

Quality purchase

25 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Debra,

Thank you so much! We hope to dress you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

The dress arrived and fit perfectly on me.

The dress arrived and fit perfectly on my petite frame. I have very little to alter! The fabric was even more beautiful in person and the design is very flattering on my 5’ 1” frame. I am short waisted and the flat pleats help to elongate me! I am wearing this dress to my daughters wedding. It might be the most comfortable and simply stunning dress i will have ever worn to a wedding ever. And it has pockets!!

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Laura,

Thank you so much! Reading that the pleats work with your proportions is exactly what we hope for, and hardly needing alterations is the best possible outcome. Congratulations to your daughter, we hope you feel wonderful all day.

And yes, the pockets are one of our favorite details too.

Best,
The Sachin & Babi Team

Beoordeeld met 1 van de 5 sterren

Fina sales not well marked

Usually each item is identified as final sale and not just at the top of the clearance page. We missed it. I bought two sizes of the same dress and each one they won't take back. They are too big. One I never even tried on. Really bad customer service. I will never shop here again.

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Lisa,

I'm sorry, being left with two dresses that don't fit is a real disappointment. Final sale is noted on the product page and again in the cart, so I'm not able to take them back, and I know that isn't the answer you were hoping to hear.

I would be happy to connect you with our digital stylist, or to have you come into the showroom so we can alter one of them to fit you properly. I'd love for at least one of these dresses to get its moment.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

The staff were amazing

The staff were amazing. So helpful, great advise, and picked wonderful dresses

Had a fantastic experience

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Jennifer,

Thank you so much! We'll be sure the team hears this, it will mean a lot to them. We hope to welcome you back soon.

Best,
The Sachin & Babi Team

Beoordeeld met 1 van de 5 sterren

Just a shawl.

There was an Instagram ad for a shawl, and it was pictured with a dress, and the dress was not included, and it was not available to buy, and I was very disappointed. Had to send the Michele back. I was offered no discount towards another dress that match the shawl so there’s no reason at all to purchase the shawl other than it gets rid of your inventory.

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Les,

I'm so sorry for the frustration here, that isn't the experience I want you to have with us.

If you're open to it, I'd love to help you find a dress that pairs beautifully with that shawl. Tell me a little about the look you had in mind and I'll put some options together for you, styling sessions are complimentary, virtual or in person at our NYC showroom. It would be a pleasure to get it right for you.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

i had to do a couple of exchanges and…

i had to do a couple of exchanges and returns, and it was generally done promptly and reliably. It was a good experience - and my dress, shoes and matching handbag were perfect for my son's wedding!

21 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Judith,

Thank you so much! Getting to the right pieces sometimes takes a few tries, and we're glad the exchanges moved along quickly for you. Congratulations to your son, we're so glad the whole look came together for the day.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Beautiful dresses

Beautiful dresses, nicely made and the fabric is lovely! Very pleased with my purchase.

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Janet,

Thank you so much! We're delighted you're pleased with it. We hope to dress you again soon.

Best,
The Sachin & Babi Team

Beoordeeld met 5 van de 5 sterren

Love this Dress!

The quality of the dress is fabulous! They offer a lot of variety and they are true to size!
I do with they would extend the 14 day return policy as it’s very difficult to decide on wedding dresses in that short period of time.

24 augustus 2026
Logo Sachin & Babi

Antwoord van Sachin & Babi

Hi Melissa,

Thank you so much! We're glad the quality and the fit both held up. You're right that fifteen days is a short window for a decision this big, and we'll pass that along.

In the meantime, a styling appointment can take some of the pressure off, whether virtual or here in the showroom. We'd love to help you decide.

Best,
The Sachin & Babi Team

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