I'm finding some of the data provided is inaccurate. Emails are being bounced back about 30-35% of the time. Still early on how much I've been using the platform. Hoping it will improve.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Every time I have needed a list or information, no matter how small the need, Tim Houghton has been quick and responsive. I am very happy and appreciative of Tim and the others at Data Axle and the s... Toon meer
Bedrijf heeft geantwoord
I received absolutely no benefit from using Salesgenie. I used the service expecting to generate leads and potential new business, but I did not receive a single response from the leads I contacted. N... Toon meer
Bedrijf heeft geantwoord
We received ‘world class service from Tim’ who went above and beyond. He provided us multiple options was extremely patient with us and excellent to work with. I would highly recommend Tim and Axel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Salesgenie by Data Axle helps businesses find, understand, and connect with the right customers using accurate business and consumer data verified by humans and AI. Our platform empowers sales and marketing teams to build smarter audiences, prioritize outreach, and grow with clarity—not guesswork. From audience building and data enhancement to email, direct mail, and digital advertising support, Salesgenie delivers flexible solutions for businesses of all sizes. Whether you’re launching a new campaign, refreshing your data, or scaling outreach across channels, we make it easier to reach the people who matter most. Need assistance? Connect with marketing experts today or call 800.621.5847.
Contactgegevens
1001 Ft. Crook Rd. N Suite 150L Bellevue, NE 68005, Dallas, Verenigde Staten
- 877.708.3844
- genie@data-axle.com
- salesgenie.com
4,0
Goed
579 reviews
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Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Antwoord van Salesgenie by Data Axle
Thank you for your great review, Andy!
We're glad to hear that the process was quick and easy and that you found our pricing fair.
We truly appreciate your business and look forward to helping you with your future list needs!
Antwoord van Salesgenie by Data Axle
Thank you for the wonderful feedback, Tina!
We're thrilled to hear that Katie provided you with such an amazing experience. We'll be sure to share your kind words with her.
We truly appreciate your support and look forward to assisting you again!
Sometimes People areThe key
Initially, it was frustrating. I tried to call the toll free number on the website. The number was not “in order.” I utilized the chat and eventually connected with someone who called me. It was perfection from there. Our list was reasonable and our rep was great!
3 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for sharing your experience!
We're sorry for the initial frustration you encountered when trying to reach us, and we appreciate your patience.
We're glad to hear that once you connected with our team, everything went smoothly and your representative provided great service at a reasonable price.
We truly appreciate your feedback and look forward to serving you again!
I had an extremely disappointing…
I had an extremely disappointing experience with Data Axle. The biggest issue was that the length of the agreement was not transparent. I did not realize I was committing to a nine-month contract, and I believe that kind of term should be disclosed clearly and prominently.
On top of that, the cancellation process is unnecessarily difficult. A company should be transparent about its contract terms and make it easy for customers to cancel when appropriate. Based on my experience, I would not recommend Data Axle.
5 augustus 2026
Review zonder uitnodiging
Antwoord van Salesgenie by Data Axle
Hi Aaron,
We're very sorry to hear about your experience and understand your frustration regarding the agreement term and cancellation process.
We believe customers should have a clear understanding of their commitments, and we regret that the nine-month term was not clear to you when you signed up. We also appreciate your feedback regarding the cancellation experience. Your concerns have been shared with our team as we continue to look for ways to make our communication and processes clearer.
We would welcome the opportunity to review your specific situation and address any outstanding concerns. Please contact our customer support team so we can look into this further.
Excellent customer service
My representative, Shawn, was very helpful in assisting me to get a list that focused on my target market. He had great follow up.
3 augustus 2026
Antwoord van Salesgenie by Data Axle
Thank you for your kind feedback, Karen
We're delighted to hear that Shawn was able to help you identify the right list for your target market and provided excellent follow-up throughout the process. Delivering personalized guidance and responsive service is what we strive for every day.
We'll be sure to share your kind words with Shawn. We truly appreciate your business and look forward to supporting your future marketing efforts!
Antwoord van Salesgenie by Data Axle
Thank you for your kind review, Eric!
We're so glad to hear that you had a positive experience with our team. Providing responsive service and making the process quick and easy are priorities for us.
We truly appreciate your feedback and look forward to assisting you again in the future!
Unmatched customer service
Great customer service. Anita, Mark and Jeremy are fantastic. They're always quick to respond and been very helpful to our technical team. We evaluated several of their competitors, and the customer service was better and at least 3x quicker than the closest one.
19 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you for your wonderful review, Patrick!
We're thrilled to hear that Anita, Mark, and Jeremy provided such a positive experience.
Delivering responsive, knowledgeable support is something we take great pride in, and it's especially rewarding to know our team stood out during your evaluation process. We'll be sure to share your kind words with them.
We truly appreciate your trust and look forward to continuing to support your team!
Kevin and Tim are pleasures to work…
Kevin and Tim are pleasures to work with. I would highly recommend SalesGenie with Buyer Intent Add-On for anyone in Sales seeking to enlarge their business! Thank you.
Heidi B Rodino
CEO
Future Energy Strategies
Turn Data into Dollars
26 juni 2026
Antwoord van Salesgenie by Data Axle
Thank you, Heidi, for your wonderful review and recommendation!
We're delighted to hear that Kevin and Tim have been a pleasure to work with and that you're finding value in Salesgenie with the Buyer Intent Add-On.
We'll be sure to share your kind words with them. We truly appreciate your trust and look forward to continuing to support your business growth.
Thank you for choosing Salesgenie!
Current client
I was charged for a revision . There should never have been an extra charge for a revision. There are some phone numbers that are disconnected.
6 juli 2026
Antwoord van Salesgenie by Data Axle
We're sorry to hear about your experience, Ronnie.
We understand how frustrating it is to be charged for a revision when you weren't expecting it, and we appreciate you bringing this to our attention.
We're also sorry to hear that some of the phone numbers were disconnected. We'd appreciate the opportunity to review both the billing and data quality concerns with you.
Please reach out to our support team so we can investigate and work toward a resolution. Your feedback is important to us and helps us improve.
CPA List Review
The rep was professional, helpful and kind. The data is missing a lot of CPA's in the area so the data is not as complete or accurate as I would have liked.
27 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you for your honest feedback, Fran.
We're glad to hear that our representative provided professional, helpful, and friendly service.
We're sorry that the data did not fully meet your expectations, particularly regarding CPA coverage in your area.
We appreciate you sharing your experience, and we'll pass your feedback along to our team as we continue working to improve the quality and coverage of our data.
Thank you for giving us the opportunity to serve you.
Antwoord van Salesgenie by Data Axle
Thank you for your review, Michelle!
We're glad to hear that your experience has been positive so far. We appreciate the opportunity to work with you and look forward to continuing to support your success.
If there's ever anything you need along the way, our team is here to help!
Quick and Professional Service
Very quick turnaround on all requests, appreciate the service.
27 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you for your kind review, Bryan!
We're so glad to hear that our team was able to provide quick turnaround times and responsive service. We truly appreciate your trust and are committed to delivering the support you need.
Thank you for choosing us—we look forward to working with you again!
Kristin went out of her way to help me…
Kristin went out of her way to help me design the perfect list even when I was not sure what I actually wanted when we began speaking. She was personable, patient, and really wanted to understand what I was looking to accomplish and design a list based on the best possible avatar. I am very grateful for people like her, who make the business world a better place!!
24 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you so much for your thoughtful review, Alex!
We're delighted to hear that Kristin took the time to understand your goals and helped you build the right list for your needs.
Providing personalized guidance and exceptional service is what we strive for, and we're so glad Kristin made such a positive impact on your experience.
We'll be sure to share your kind words with her. Thank you for your trust—we look forward to supporting your success again in the future!
Not Worth the Investment
Our experience with Salesgenie (Data Axle) has been very disappointing.
We subscribed because we needed reliable homeowner contact information for our cold-calling campaigns. Unfortunately, many of the records we received didn't include a phone number at all. Of the records that did have phone numbers, a large number were disconnected, invalid, or simply did not work. This resulted in our team spending countless hours calling numbers that led nowhere.
We contacted customer support multiple times, and one of our team members requested credits for several unusable lead lists. While they explained that some phone numbers were located in different columns and later introduced a cell-phone-only option, the overall quality of the data still did not meet our expectations.
It was also difficult to get in touch with our account manager. Getting responses often took longer than expected, making it frustrating to resolve issues or get the support we needed.
When we decided to cancel the service because it wasn't working for our business, we were informed that we still owed money on a date we were not expecting. We believed we had fulfilled our commitment, so the billing and cancellation process was confusing and frustrating.
Overall, we paid for a service that did not deliver the quality of data we were promised. Between the missing phone numbers, the large number of invalid contacts, the difficulty reaching our account manager, and the challenges with canceling the subscription, our experience was extremely disappointing.
Based on our experience, we cannot recommend this service to businesses that rely on accurate, high-quality contact data and responsive customer support
24 juli 2026
Review zonder uitnodiging
Antwoord van Salesgenie by Data Axle
We're sorry to hear that your experience did not meet your expectations, Smerly, and we appreciate you taking the time to share such detailed feedback.
We understand how important accurate contact data and responsive support are to your business, and we regret the frustration you've described regarding data quality, communication, and the cancellation process. Your concerns are important to us, and we've shared them with the appropriate teams for review.
We'd appreciate the opportunity to look into the specific issues you encountered and better understand what happened. Please reach out to our customer support team or your account representative so we can review your experience, including the data concerns and billing questions, and work toward a resolution.
Thank you again for your honest feedback. It helps us identify areas where we need to improve, and we hope to have the opportunity to address your concerns.
#DATA axle did a good job filtering out…
#DATA axle did a good job filtering out specific individuals from conflicting industries. That makes my job a lot easier.
19 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you for your great feedback, Michael!
We're glad to hear our data filtering helped you identify the right audience and exclude conflicting industries.
Making your job easier and helping you work more efficiently is exactly what we aim for.
We appreciate your support and look forward to helping you with your future campaigns!
very professional and the your group…
very professional and the your group was very organized in hanks ron
19 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you for your kind words, Ron!
We're delighted to hear that you found our team professional and well organized. Providing a smooth and positive experience for our customers is always our goal.
We truly appreciate your feedback and look forward to working with you again!
I appreciated the clear communication…
I appreciated the clear communication and timely follow-up.
18 juli 2026
Antwoord van Salesgenie by Data Axle
Thank you for your kind review, Doug!
We're so glad to hear that you appreciated our clear communication and timely follow-up. Providing a smooth and responsive experience is something we strive for every day.
We truly appreciate your feedback and look forward to working with you again!
Antwoord van Salesgenie by Data Axle
Thank you for your kind review, Angie!
We're delighted to hear you had a great experience with our customer service team.
We truly appreciate your support and look forward to assisting you again whenever you need us!
Antwoord van Salesgenie by Data Axle
Thank you for your kind words, Rebecca!
We're so glad Damon was able to provide the time, knowledge, and support you needed. We'll be sure to share your appreciation with him.
Thank you for choosing us—we look forward to helping you again in the future!
Garbage leads simple
4 juli 2026
Antwoord van Salesgenie by Data Axle
We're sorry to hear that the leads didn't meet your expectations, Guillermo.
We value your feedback and would appreciate the opportunity to understand what went wrong.
Please reach out to our support team so we can review your experience and see how we can help.
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