San Martin Watch Store Reviews 

Very easy process from purchase to delivery. The watch is very good quality. I will be purchasing more for sure. Shipping was pretty fast.

Disappointed overall and sent the watch back. Waiting for a refund. Shipping choice was poor and tracking made difficult. The bracelet screws are not full screws but microscopic screw heads. I would overlook the above if it wasn't for the awful timekeeping. I've had better experiences with baltany and octopus kraken. This was my last Chinese watch purchase.

Ordered a watch a week ago.
At that point money taken and a message in the tracking order telling me the "parcel information was received". Nothing more. No email, no update and concerningly, for two days now no response when try the web chat - told there are agents waiting but not a single reply. And no reply to my email. Nothing. Going to give it 72 hours but it seems this might be a scam. Either that or such poor customer service it might as well be.

Further to my review above I received a phone call from DX. The woman I spoke to was exceptionally helpful and oversaw and ensured the delivery. Still left with the concern that the only way I got through was by using Trust Pilot, but on a positive note they are clearly care and are trying to sort things out for the better.

I bought the homage watch to see if I liked it enough to pay up for the real thing. I relied on San Martin's general reputation and the low price, figuring I didn't have much to lose. I was impressed by the speed of delivery, the quality of the watch, and blown away by how accurate it is. I don't feel the need to trade up.

Very friendly service.
The watch itself is superb.
Top notch quality.
Would be nice,if it came in dark green one day. I would buy again. Thank you

Just received a San Martin dive watch. Excellent quality for the price. Looks 10 x the money. Keeping good time too. I will doubtless buy more. Really impressed.

Great product images and descriptions, fast delivery, god packaging, and very fair prices.

The delivery was prompt. Packaging was beautiful. Tools were great. I have bought 3 watches so far.One was faulty. Definitely running slow.I got no joy trying to get it replaced.I just got instructions to try to remedy problem.The watch was defective and the company should have a replacement policy. I am now reluctant to buy more watches.

Very good experience qnd fast shipping

They helped me get a good watch.
The watch was not found on the Europe store/warehouse so they send me the model from China. It arived quite fast - but i had some problems at the custom.

Franchement bluffé par la qualité !
J'ai acheté la SN0121T en titane j'en suis content.

Totally satisfied! Great watch, great delivery, everything perfect!
Professionell communication!
Many thanks to San Martin Shop!
Watch: San Martin sn0121t, black, titanium. *****

I purchased a San Martin SN0121 watch through the Shopee e-commerce platform in August 2024. However, in January 2025, the logo badge on the clasp unexpectedly fell off.

I initially contacted the seller on Shopee to request a resolution but did not receive any response. As a result, I reached out to San Martin directly via their website. They acknowledged my concern and assured me that a replacement would be provided but advised me to coordinate with the Shopee seller.

Following their guidance, I contacted the seller on Shopee once again, but my message was ignored for a second time. Despite multiple attempts to seek assistance, my issue remains unresolved.

Schnelle und unkomplizierte Lieferung aus Spanien. Tolle Uhr. Top Notch👍

A minha experiencia com a SM não é sobre a compra mas sim sobre a devolução do relógio.
Adquiri um SM em Novembro e no mesmo mês iniciei o processo de devolução porque não me adaptei ao tamanho do relógio no meu pulso. Felizmente a SM mostrou ser fiel ao que destaca nas suas condições que é a devolução em 1 mês. Apesar do processo de transporte ter corrido mal, erro da DHL, a SM pelo atraso da transportadora assumiu a devolução no qual foi bem apreciado e justo. Com esta ação, em vez de 1 SM adquiri 2 SM logo após, pela segurança e apoio ao cliente extremamente próximo, rápido e justo.

Ordering process, delivery and tracking of the package were effective. Just slightly disappointed that I missed the offer window to get the free extra nato band, but that is not your fault. Also did not expect to receive the watch in the plastic box but in that nice faux leather with a zip that I saw in San Martin watch reviews on YouTube. Overall a pleasant experience and I thank you all for doing a great job and delivering a good product.

Un reloj muy bonito, y en términos generales, está
bastante bien. La caja está bien acabada, el brazalete está bastante bien por el precio y la esfera preciosa. Del movimiento poco se puede decir, robusto y fiable y funcionando bien. Totalmente recomendado.

Great watch for a best price ! very nice finishing, very proportion. All good !

Wonderful watch , fast delivery ,

San Martin watches are great homage watches. My buddy is a serious watch collector and has several Rolex and Tudor watches and was relatively impressed at the quality these watches are made with.