San Martin Watch Store Reviews 

127
•
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Good experience. the watch was well packaged and arrived fine. though the preorder did take a couple of months. At this point I've grown to love it. one nitpick, i would love to see a hardening coatin... Toon meer

Beoordeeld met 5 van de 5 sterren

This site is 100% Legit. After a fair bit of research I pulled the trigger and placed an order. The watch arrived after 9 days so not the quickest delivery but the watch is so much better than what... Toon meer

Beoordeeld met 5 van de 5 sterren

Jedyny minus to to, że maile trafiają do spamu. Z tego powodu nie wiedziałem, że był problem z dostępnością zamówionego zegarka. Ale mimo wszystko jestem zadowolony, wybrałem inny zegarek (SN0121TE)... Toon meer

Beoordeeld met 1 van de 5 sterren

I purchased a San Martin watch, and the bracelet broke. Looks like I lost my investment. My request: Can you sell me a Jubilee Bracelet for my Sno144 watch? Message from San Martin: Dear Stewar... Toon meer

Bedrijfsgegevens

  1. Horlogefabrikant

Geschreven door het bedrijf

Discover More San Martin Men Watches, Find One Of Your Best Favourite Style,Security Payment, 2 Years Warranty, Lifetime Guarantee, Products and Services Are Great.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

127 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 81% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,1

Alle reviews

(127)

52 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

No issues.

Always a pleasant experience purchasing from San Martin. Watches are shipped promptly and delivery can be tracked.

13 juni 2024
Beoordeeld met 5 van de 5 sterren

Titan!

Wonderful Titan arrived quickly, safe, and keeping accurate and precise time, thank you!

6 mei 2024
Beoordeeld met 5 van de 5 sterren

The quality of the watch is awsome

The quality of the watch is awsome. Only the NH34 movement is a awfull machine and the 24 hour indikation is incorrect to some hours. I wish San Martin can got an better GMT movement for there watches evntly a 28.800 hi beat movement.

9 mei 2024
Beoordeeld met 5 van de 5 sterren

Awesome customer service

Awesome customer service. PERFECT WATCH/QUALITY CONTROL. The thing I like most about this company is they make changes based on customer experience. If you get older model with lots of upgrades you end up with a perfect watch.

11 april 2024
Beoordeeld met 1 van de 5 sterren

DO NOT BUY FROM THIS WEBSITE AT ANY COST

DO NOT BUY FROM THIS WEBSITE AT ANY COST. This is a warning. Scammy seller. The website failed to send me the order, but insisted that I must wait until they sort it out. It's been more than 2 months. And I'm out of my pocket and no item received.

Edit: This is a not a pre-sale model like the seller claimed. I contacted them multiple times already and they just refused to refund me even though the item couldn't be delivered. PayPal also doesn't do a good job of getting my money back. STAY AWAY FROM THIS SCAM SITE AT ALL COST.

12 april 2024
Review zonder uitnodiging
Logo San Martin Watch Store

Antwoord van San Martin Watch Store

Dear Jone,

Sorry for the inconvenience.

Because the style you purchased is a pre-sale model, the waiting time will be a bit long. Sorry again for the inconvenience.
If you need to cancel your order, you can let us know. We can arrange cancellation for you if there is no delivery.

Hope you can understand.

You can get in touch with us directly on sales@sanmartin.watch.

Kind regards,

san martin watch team

Beoordeeld met 1 van de 5 sterren

very disappointed by a brand I used to trust

I have had three previous watches from san martin which were all good quality, however this time I received a dud and they could not be less interested. Very squeaky bracelet, very stiff winding movement which wont hold a wind, no screw down for the crown which they say there should be, and the supplied screwdriver snapped when adjusting the bracelet which has scratched the bracelet. The loud squeaking alone makes it unwearable but the only responses I'm getting from them are to clean my brand new watch and take it to a watchmaker. Very disappointed with the service,you'll see a lot of good reviews out there about their watches as usually they are very good for the money but if yours is one of the bad ones be warned they will fob you off and you will be stuck with it!

8 april 2024
Review zonder uitnodiging
Logo San Martin Watch Store

Antwoord van San Martin Watch Store

Dear friends

Have a great day.

We ask you to send a video to see if the problem exists, because some watch friends are not very good at using watches for the first time. In addition, if you are unwilling to go to a watch store near you to check the situation, you can let us know. We can give you Arrange to send it back for replacement.

If there is anything we can help with, please feel free to contact sales@sanmartin.watch for assistance.

all the best.

Sincerely
San Martin Watch team

Beoordeeld met 1 van de 5 sterren

Cannot trust this company!


I originally ordered "In Stock" items AND received an email with FedEx consignment number, stating my goods were "on the way".

After a week no packet received at FedEx. On chasing I was told the goods were "out of stock" and they would be "sending soon".

They have basically lied twice about this order! That is extremely poor business practice. I would advise all to steer clear of this mob.

Ref. resonse below, already done but no reply from this scammy company, hence this review!

25 maart 2024
Review zonder uitnodiging
Logo San Martin Watch Store

Antwoord van San Martin Watch Store

Dear Chris,

Sorry for the inconvenience.

If you could get in touch with us directly on sales@sanmartin.watch confirming your email address so we can identify you in our system that would be really helpful.

Please accept our apologies and I’ll be in touch later today.

Kind regards,

san martin watch team

Beoordeeld met 5 van de 5 sterren

Great watch

Great watch! Arrived in good time and looks beautiful. The NH35 movement keeps accurate time so far - better than my ETA 2824 watch.

28 februari 2024
Beoordeeld met 2 van de 5 sterren

Nice looking watch but doesn’t work

Great looking watch, nice materials, although a little sharp at edges. Very difficult to remove the watch steel bracelet. The main issue is that the crown will not push in when setting the watch. It takes a lot of fiddling to push back without the second hand moving. So the watch sits in the drawer. The watch was cheapish but wouldn’t buy Chinese again. Buy from other affordable micro brands like Timefactors or Farer where they have high standards of quality control and care about the end customer.

4 februari 2024
Review zonder uitnodiging
Logo San Martin Watch Store

Antwoord van San Martin Watch Store

Hi Sir

Sorry for the inconvenience, but we have not received any feedback from you.

If you met any issue for order, please feel free to contact us.

Thank you
San martin watch Team

Beoordeeld met 5 van de 5 sterren

Very high quality…

Very high quality watches…seriously…$4,000 look and “feel” with $300 price tag. (Rolex, Omega, GP, et.al. in my watch collection already and I must admit I was skeptical with my first San Martin watch purchase.) FEDEX shipments to US take a few days. Watch is wrapped in protective plastic and arrives in pristine condition. Couldn’t be happier and eager to see all the new San Martin designs!

3 januari 2024
Beoordeeld met 3 van de 5 sterren

Off centre bezel

I bought a “vintage rolex submariner “ which is nicely made with quality materials but the bezel doesn’t line up correctly. It’s off centre. This won’t bother some people but it really irritates me.

21 juni 2022
Review zonder uitnodiging
Logo San Martin Watch Store

Antwoord van San Martin Watch Store

Hi Sir

Sorry for the inconvenience, but we have not received any feedback from you.

If you met any issue for order, please feel free to contact us.

Thank you
San martin watch Team

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