SAVA Bike Reviews 

Beautiful bike but the rear derailleurs was damaged in transit. After 3 months waiting I was not about to send it back. A little disappointed about that. Otherwise is a nice bike.

Good Quality

Ich habe bei Sava ein Fahrrad gekauft. Es war ab Werk an defekt. Nachdem ich es zum Reparieren zurück geschickt habe kam es genauso defekt wieder. Dann habe ich es komplett zurück gegeben und warte seit dem auf meine Rückzahlung. Ich habe somit weder ein Fahrrad noch die knapp 1300€. Der Kundenservice ist ein Witz. Antwortet nicht mehr, geht nicht ans Telefon. Jetzt geh ich damit zum Anwalt. Anders geht es leider nicht. Ich rate jedem vom Kauf ab!!

Awesome bike, everything was top notch.
Had one issue with a chain break, but after contacting the SavaDeck Team, they refunded the cost of the replacement chain and the labor to have it replaced, couldn’t ask for more than that!

Das Bike an sich recht hochwertig, zumindest in der Preisklasse. Diverse kleinere negative Feststellungen, zB, dass man die Motorunterstützung nur in eine Richtung regeln kann und somit ggf kurzzeitig am Berg festhängt.
Insgesamt jedoch: nie wieder online ein Fahrrad kaufen und schon gar nicht bei Sava. Zuerst gab es erhebliche Probleme mit der Lieferung an sich. Dann wurde das Fahrrad defekt geliefert. Die Alternative, das Fahrrad zurückzuschicken und vom Lieferanten reparieren zu lassen, war für mich keine Alternative, da es eben bereits mit der Lieferung extreme Probleme gab. Mir wurden Ersatzteile zugeschickt und ein geringer Betrag Entschädigung für die Reparatur. In der Werkstatt stellte sich jedoch heraus, dass der Schaden noch größer war. Hierfür gab es dann keinerlei Erstattung. Weder für die Teile, noch für den Arbeitslohn. Das genannte Ziel der Kundenzufriedenheit wurde also in jedem Fall verfehlt.

Overall very satisfied with SAVA A7 Pro for the price. I've only encountered two issue with the bike. The rear tire locked up during a hot windy 80 mile ride and the tire cords started breaking around 900 miles. Luckily the tires did blow out.

Vélo SAVA Vegur 2.0 Shimano 105 acheté récemment... Livraison un peu longue dù au passage via pays de transit mais franchement ça vallait le coup d'attendre. Vélo bien protégé dans son carton, et le coup de coeur est au rdv...vélo magnifique, pas une rayure, cadre aero du plus bel effet, rapport qualité prix imbattable avec ce magnifique cadre tout carbone. Pour ceux qui critiquent le made in china, croyez moi il n'a rien a envier aux marques concurrentes dans la même game. Je conseille fortement ce vélo.

Service was fantastic, bike is amazing, but I am dissapointed that I cannot buy the extra parts I need to raise the handlebars.

I need about three of the extra handlebar stem clips / Spacers, to raise the handlebars, & I cannot buy them individually. This would be a real problem if for any reason I lost one performing bike maintenance or takedown for shipping or travel.

Purchasing a road bike today has become a very expensive task. I searched up and down that would work for me but within my wives budget. I have no idea how I landed on Sava, but I did. I reviewed the bikes and pricing and like many I am sure they wondered how they could be this cost-effective? After many hours of research on Sava I decided it was worth the gamble. Love the bike, sure it could have things a bit more upgraded, but easy to replace. Very satisfied with shipping, condition of bike just wish instructions were a bit more in-depth.

I Love my bike, excelent quality like prive, excelent customer service and delivery really quick

⭐☆☆☆☆ (1/5)

I rarely write negative reviews, but this has been one of the worst online purchasing experiences I’ve had.

I placed an order for a bike on March 17, with a stated delivery window of 18–25 days. What followed was over a month of delays, inconsistent information, and zero transparency.

At first, I was told production would take 3–5 days. That timeline was missed immediately. Then I was informed the package had shipped, but tracking showed it as “delivered,” which I had to clarify myself. From there, things only got worse.

Over the following weeks, I received multiple contradictory updates:
- I was told the package was on a plane, then later still in customs
- I was told it had already cleared customs, then later that it was still under inspection
- I was told there were holidays in Mexico causing delays (which was inaccurate)
- I was told a courier would contact me to confirm delivery — this never happened

At no point was I provided a reliable last-mile tracking ID, making it impossible to verify the shipment’s status independently. Every update required me to chase customer support.

After more than 40 days, the order had clearly exceeded the promised delivery window. Despite this, I was asked to wait even longer, with a new delivery estimate of May 5th — a date that didn’t feel credible given the lack of progress.

To their credit, they offered $150 USD as compensation for the delay. However, compensation does not fix the core issue: there is no accountability, no clear logistics visibility, and no reliable communication.

This experience is completely different from what you would expect from a legitimate international purchase:
- No proactive updates
- No consistent tracking
- Constantly changing explanations
- Missed deadlines without accountability

I ultimately had to request a full refund after losing confidence that the product would ever arrive.

If you’re considering ordering, be aware that once your payment is made, you may be left in the dark for weeks with no reliable way to track your order or confirm its status.

I cannot recommend this seller based on my experience.

Excelente calidad en las piezas, me gusto mucho la facilidad de poder conocer en tiempo real, la ubicacion de mi pedido. Gracias

I am forced to downgrade my review to 1 star due to an unacceptable and completely unprofessional action by Sava Bike.

After initially settling the payment and reactivating my account, Sava Bike has now silently deleted my affiliate account without any prior notice or justification. This happened while I was actively continuing to promote their brand and driving traffic to their site.

To make matters worse, they have completely ignored all my attempts to contact them regarding this issue. There is zero response, zero communication, and zero professional integrity. They wait until the previous dispute cools down, and then they quietly wipe out your account while still benefiting from your ongoing marketing efforts.

This is an unethical and untrustworthy way to treat partners. Consider this a major red flag for any content creator or affiliate marketer thinking of working with Sava Bike. Absolutely unacceptable behavior.

The price was great and the shipping time was fast. However, I was missing a small part and although I received a quick reply, I was never updated if the replacement part had been shipped. After several attempts to make contact I was finally updated. Upon receiving the missing part it was determined to be the incorrect part. The company was informed about the incorrect part but I still have not received an updated and informed of any action. I've owned the bicycle for 3 months and still have not been able to ride it.

I have had a very good experience with SAVA. Their customer service has been responsive and helpful whenever I had questions, and communication has been smooth throughout. The team has been easy to reach and willing to assist when needed.

I am also very happy with the bike itself. The quality, performance and overall ride feel have been excellent, and it has exceeded my expectations for the price.

Overall a very positive experience.

I will start by saying my new Sava falcon is an Amazing bike! For the money you can’t beat it. Been knocking out 100k group rides with ease. Keep in mind I’m riding alongside ppl with Pinarello’s, Masis etc! High end bikes and they perform no better than my Sava Falcon.

Received on time and as promised. Well engineered. Good quality build. Good price. This gravel bike will make a nice travel bike, which is why I bought it.

I bought a Sava AK105 as a gift for my girlfriend. She's very happy with it; it's very nice, and I really liked the quality, handling, and style. I had a problem with a part that broke upon arrival. I contacted customer support via email, and they responded in less than 3 hours and sent me the replacement part with express shipping. I received it in the United States in just 4 days. I'm very happy with the customer service and with the new Sava.

Lightweight and fast... enjoyable ride

Well, In my personal experience about this purchase I feel it was so balanced in relation quality and price. I mean there was no fees nor cost of shipping which I really appreciate so much take in consideration for the investment in this kind of bikes. A good acquisition.