SAVA Bike Reviews 

I bought a Sava AK105 as a gift for my girlfriend. She's very happy with it; it's very nice, and I really liked the quality, handling, and style. I had a problem with a part that broke upon arrival. I contacted customer support via email, and they responded in less than 3 hours and sent me the replacement part with express shipping. I received it in the United States in just 4 days. I'm very happy with the customer service and with the new Sava.

Lightweight and fast... enjoyable ride

Well, In my personal experience about this purchase I feel it was so balanced in relation quality and price. I mean there was no fees nor cost of shipping which I really appreciate so much take in consideration for the investment in this kind of bikes. A good acquisition.

The purchase was so easy, and the bike came very fast.
It was well packed and simple to assemble. Both husband and I bought bikes and we are very pleased woth them.

The shipping was incredibly fast. I gave the aurora r8 to a local bike mechanic to fully fit it and even he was impressed by the quality.
I already recommended it to several people and can’t wait to make many cool memories with it.
Thanks a lot

I ordered a replacement seat post so I had an extra. It was super simple and I had it in less than two weeks. I wish Savadeck made a 400mm version but I am very happy.

Awesome, the bike was packed very good and assembled it perfectly. I would recommend it 100%.

Well what went wrong is you shipped the bike that arrived close to my distribution center and then was not delivered because the package was damaged, I never heard back from sava, since it was Christmas break it seems like nobody was in the office, really the whole experience sucked because I was eager to make this a Christmas present. I suspect that when you ship the bike the package was already damaged and you just really didn't care much. The bike was originally returned before so somebody didn't really do their due diligence when shipping it out, not exactly great service, definitely lowered my expectations. To summarize my experience slow response and no attention to detail. What a disappointment. I ended up ordering the same sava bike through Amazon, realizing that with Amazon I have more protection from being abused with problems of delivery.

Loved it! Extremely well packaged and met expectations! This is my second SAVA!

Deliovery was fast, easy to assemble.
It is my second bike with Sava Bikes and this one is a road bike. Very smooth and solid ride!
Love it.

Saddle is as described on the website. Lean but relatively comfortable.

The bike is really great to ride, but the manual to assemble is missing. Need to check multiple YouTube videos and different bike models have different assembly of parts. The steam parts are so delicate and when assembly the plastic parts got damaged and I need to order new one and had to pay $5 after negotiating which was earlier asked for $20. These parts don’t cover in warranty which it should be part of warranty.

J’ai commandé le Grus 2.0 pour la garantie de 15ans, l’excellent rapport qualité prix et durabilité du vélo. La livraison a pris du retard et entre temps j’ai trouvé un autre vélo qui me correspondait mieux. J’ai pu annuler la commande en contactant le service après vente sans complication et j’ai été remboursé intégralement en 4jours après l’annulation de la commande. J’ai beaucoup apprécié ce service de la part de Martin.

Customer Service were very responsive regarding all the queries I had. Just make sure to check with their bike size chart before ordering. I had to return the SAVA Gravel Bike, size 49 bike I received and request for a size 47 (I have a Specialized Bike, size 49 fits well and I am 5'3").

The communication throughout the entire process was exceptional, keeping me well-informed. The bicycle shipping time was excellent, with no issues encountered. Subsequent communications were also outstanding. The online video proved extremely helpful, making bicycle assembly effortless. I am thoroughly impressed with the bicycle. It demonstrates responsive acceleration while maintaining sufficient compliance for extended periods in the saddle. My longest ride to date has been 120km, and the experience was consistently comfortable. The bicycle's aesthetic is impressive and garners significant attention.

Price and quality very great. Enjoy riding every time thank you for affordable carbon bike!

Beste Fahrad für den Preis, ultra leicht und hochwertig 🙏🏼

Gary is knowledgeable in product knowledge and quick in response! In addition, he is also quick thinker and tried to resolve the issues I faced and offer alternatives solutions.

The bike is delivered on time and great customer service. Also the my bike is so good quality and good looking.

Thanks again, Gary at customer service

Very good customer service, fast and informative responses to all my questions.