I can’t speak highly enough of the Belfast team. I will never forget how their professionalism, kindness, friendliness and care made the toughest chapter of my life much more bearable. The warmth... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I always receive a phone call before my drugs are due. The caller is aways polite and helpful. asking before finishing if I can receive the injections on the day suggested and can offer an alterna... Toon meer
Bedrijf heeft geantwoord
Delivery on time, very polite, however I am not sure about the website itself, I amended it to include 20 swabs but they were not in with the injections, so maybe the ammendment side on website is... Toon meer
Bedrijf heeft geantwoord
This is a very clunky system for managing prescriptions. I need medication delivered every 8 weeks. As soon as I have received a delivery I started getting reminders both by email and texts about t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Sciensus is a proven life sciences solutions partner with more than 30 years’ experience in navigating and unlocking the complex European healthcare ecosystem. We have an ambitious new vision – to become the global leader in helping each and every patient make the most of their medicine. To make it happen, we’re using knowledge and insights developed over nearly three decades of patient care – as well as cutting-edge research that gives us unparalleled learnings from millions of patient touch points. Together, those strengths mean we can focus every service, intervention and innovation we offer on the unique and individual needs of patients, giving people greater knowledge, choice and convenience than ever before. We can use intuitive technology to put the practical, emotional and clinical support they need, right at their fingertips. And we can empower them to take control of their health, achieving better outcomes, long term.
Contactgegevens
20 Eastbourne Terrace, Paddington, W2 6LG, London, Verenigd Koninkrijk
- 03331039499
- generalenquiries@sciensus.com
- sciensus.com
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I always phone and arrange my next…
I always phone and arrange my next delivery slot. Each time I call i never have to wait to long. Friendly staff and very helpful.always make sure that I dont forget my date for delivery by sending me text mess. Thank you for ur help
30 oktober 2025
Antwoord van Sciensus
Hi Patricia, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Sciensus has been supplying my…
Sciensus has been supplying my medication for several years, they always communicate the date and time slot for my delivery a few weeks before the due date. Reminding me the day before, and on the day updating how many stops before I receive the delivery.
28 oktober 2025
Antwoord van Sciensus
Hi Wendy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
I have never wrote a review before …
I have never wrote a review before but felt I needed too. The Belfast Team have all been absolutely fantastic in helping me through my cancer journey. Nothing was too much trouble. They were so professional and yet caring and emphatic. Every one of them were so knowledgeable and efficient. The Nurses on the care team who checked in on me with phone calls and a few times I had to ring them were absolutely fantastic too. I'm going to name them so I'll put them in alphabetical order so there's no favoritism lol...Thankyou all so much and well done Sciensus..
Ann
Daire
Edel
Gail
Gemma
Kathryn
Melissa
Patrica
Rachel
Rob
I hope I haven't forgotten anyone if I have I'm sorry you are all wonderful xx
16 september 2025
Review zonder uitnodiging
Antwoord van Sciensus
Hi Sharon, thank you for your feedback. We're pleased that you're happy with the service provided. We'd love to hear more about your experience, if you're interested in sharing, please may we ask that you email Marketing@sciensus.com thanks, Anne
I have been receiving deliveries from…
I have been receiving deliveries from Sciensus since June 2021 and have received my medication every two months as promised. The delivery men have all been on time with deliveries as promised and very courteous.
30 oktober 2025
Antwoord van Sciensus
Hi Thomas, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Very reliable
Ordering is really easy.
Always deliver on time and advise if any delays expected.
30 oktober 2025
Antwoord van Sciensus
Hi Louise, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwoord van Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Medical delivery
Im due to move into no.4 but staying at no.9. Same street. Driver went to 4. I received the medication as i was looking out thanks to the text msg updates.. He was very polite n happy and understanding .
28 oktober 2025
Antwoord van Sciensus
Dear patient, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Whilst the delivery is efficient and…
Whilst the delivery is efficient and text messages keep me informed, the actual App is useless!!! It never gives a true update of the delivery , always says driver is on drop one and I’m much further down the list, however 5 mins later I get a text to say I’m the next drop !!!! What’s the point of the App ?
28 oktober 2025
Antwoord van Sciensus
Dear V Simpson, thank you for taking the time to write a review. We apologise that the app messaging did not update efficiently for you. We will pass this on to our app team. Thanks again, Anne
Lovely Nurse
Connie comes to visit my husband, she is very professional, always has a smile, lovely girl, explains everything, Very Happy with the service we get from Sciensus
29 oktober 2025
Review zonder uitnodiging
Antwoord van Sciensus
Hi Lulu, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Very reliable delivering my monthly…
Very reliable delivering my monthly injections every 3 months 💯 great effort
28 oktober 2025
Antwoord van Sciensus
Hi Tracey, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Medication Delivery
Sciensus deliver my medication usually every two months. The day before my delivery is due I get a timeframe when it will arrive. On the actual day of my delivery I can use a tracker system to see when my medication will arrive. This is very useful.
28 oktober 2025
Antwoord van Sciensus
Hi Therasa, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Urgent order of methotrexate…
I urgently required more methotrexate for my rheumatoid arthritis as my dose was changed and I was due to take my injection today. I placed my order on Monday & it was delivered yesterday. Excellent service. Thank you.
28 oktober 2025
Antwoord van Sciensus
Hi Vivien, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwoord van Sciensus
Hi Tracie, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
So helpful
So helpful! I couldn’t see a delivery date which suited me, I was meant to start my treatment on a certain date but the delivery slots were after this. By that point I would have been 5 weeks without any treatment leaving me to worsen. I spoke with Courtney via the live chat and they were amazing, super helpful and straight to the point. Managed to change the delivery so I could have my medication in time. Really appreciate them
28 oktober 2025
Review zonder uitnodiging
Antwoord van Sciensus
Hi Lucy-Mae, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Great update with times
22 oktober 2025
Antwoord van Sciensus
Hi Tammy, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Antwoord van Sciensus
Hi Tina, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Excellent service
Excellent service and always deliver within the specified times given
23 oktober 2025
Antwoord van Sciensus
Hi James, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Delivery driver very helpful
Delivery driver very helpful,as, I was not home, and he came to the shop i volunteer in
23 oktober 2025
Antwoord van Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Always get a text message telling me…
Always get a text message telling me when my medicine is coming then I get a message telling me approximately what time it will arrive and they have never let me down so brilliant service
23 oktober 2025
Antwoord van Sciensus
Hi William, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
Pleasant drivers
Pleasant drivers , keep me informed when my delivery is due, being able to phone as I’m not computer savvy the ladies I’ve spoken to have been very helpful overall I cannot fault anything many thanks.
23 oktober 2025
Antwoord van Sciensus
Hi Susan, we are incredibly grateful that you took the time out of your day to leave us a 5-Star review. We will be sure to share your comments with our colleagues in our weekly roundup. Thanks, Anne
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