Quick and no hassle experience, I get a tank of heating oil now and again, just time it right for prices due to market volatility. Never any hassle, payment options too. Been using for almost 10 year... Toon meer
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Lees wat reviewers zeggen
You were able to match other companies with price. Especially now when every day necessities are so expensive. The young woman who took my order was helpful and placed order immediately. Notificat... Toon meer
Driver did'nt leave a Print out receipt of delivery even with my wife asking for one and just came across as being rather Rude so i then had to phone up to ask for it i've never had that problem with... Toon meer
Always helpfull when talking to them n drivers very polite never make a mess. Would recommend them to anybody that needs oil.
Bedrijfsgegevens
Geschreven door het bedrijf
We’re proud to have been providing fuel, lubricants and so much more to Scottish homes, farms and businesses since 2001 and we’re one of the largest oil distributors in Scotland. Our customer service teams and delivery depots are dotted the length and breadth of Scotland. So you can be assured of a reliable local service all year round. From the Highlands to the Lowlands you can trust us to deliver your fuel when you need it most.
Contactgegevens
Head Office - 1st Floor, Allday House, Warrington Road , WA3 6GR, Birchwood, Verenigd Koninkrijk
- 0345 300 8844
- myhome@scottishfuels.co.uk
- scottishfuels.co.uk
4,6
Uitstekend
6K reviews
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Ordered oil on the same day for two…
Ordered oil on the same day for two different properties the same amount but we were charged £200 more for the second one
24 maart 2026
Antwoord van Scottish Fuels
Good Afternoon - Please could you email us at Customer.Relations@certasenergy.co.uk with details of your issues and we can certainly take a look for you. Kind Regards
Certas Energy
Antwoord van Scottish Fuels
Hi - Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Certas Energy
Great customer service at the kirkwall…
Great customer service at the kirkwall depot. Couldn't have been more helpful. Makes life a little better.
7 april 2026
Antwoord van Scottish Fuels
Hi - Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Certas Energy
Delivering fuel on time via monitoring…
Delivering fuel on time via monitoring scheme.
Pity about the cost/litre hike!
24 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Requested oil and it was delivered
20 maart 2026
Antwoord van Scottish Fuels
Thank you for your feedback. We really appreciate it.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Delivered quickly.
Delivered quickly.
Driver carefully avoided damaging the flowers with feed pipe.
3 april 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Communication was clear and courteous
Communication was clear and courteous, and delivery was timely.
3 april 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
I don’t have an account
I don’t have an account, but they continue to Invoice me for a delivery to a property I sold 16 months ago.
And, despite raising a GDPR issue with them about, I have received no communication from them.
3 april 2026
Antwoord van Scottish Fuels
Hi Mr Daly, I can see someone has tried to contact you already regarding this, could you please email customer.relations@certasenergy.co.uk, letting us know time you are free to take a call back.
Kind Regards
Certas Energy
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Great Service as usual.
We had a different drive this time and he was very good and knows how to interact with people and us golden oldies. The price of the oil had gone up thanks to Mr Trump.
1 april 2026
Antwoord van Scottish Fuels
Thank you for your wonderful feedback. We are delighted to hear that you are happy with the service you received and truly appreciate you taking the time to share your experience.
Kind Regards
Certas Energy.
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Overly tedious ordering process when…
Overly tedious ordering process when ordering by phone, so many irrelevant questions - fair enough if your a new customer, but I’ve used them for 38 years. However, delivery was as scheduled and price per litre fairly competitive.
13 januari 2026
Antwoord van Scottish Fuels
We appreciate your long-term patronage. We're sorry the ordering process felt lengthy and will review our procedures. We're happy the delivery met your expectations and the price was competitive. Thanks for your feedback.
Kind Regards
Certas Energy.
A first class reliable service
A first class reliable service. Respect the fact that Scottish Fuels provide accurate regular updates on delivery times. Staff are always helpful.
2 april 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Friendly and efficient staff on…
Friendly and efficient staff on ordering and delivery of fuel
1 april 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.
Professional and reliable even during…
Professional and reliable even during recent market disruptions.
19 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Great service!
Always prompt and friendly with their delivery and very easy to contact. When you phone it is someone local who answers and knows exactly where you live!
5 maart 2026
Antwoord van Scottish Fuels
Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.
Give a price how much per litre at time…
Give a price how much per litre at time of order not when delivery
19 maart 2026
Antwoord van Scottish Fuels
Good afternoon – We’re sorry to hear about your recent experience. Your feedback has been shared with our Customer Service Team, who will contact you directly.
Kind regards,
Certas Energy
Professional Service from Order to Delivery
From ordering through to delivery, the service was excellent. Communication was clear throughout, with helpful text updates confirming the expected delivery time.
The delivery drivers are experienced and professional, and they always point out any potential issues they notice, which is very reassuring. Overall, a reliable and high-quality service that I would happily recommend.
18 maart 2026
Antwoord van Scottish Fuels
Thank you for your wonderful feedback. We are delighted to hear that you are pleased with our service and truly appreciate you taking the time to share your experience.
Kind Regards
Certas Energy.
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