Southern Cross Travel Insurance Reviews 

2.693
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The price was the best of any other travel insurance, and the coverage was better! It covered MORE travel scenario with LOWER excesses. We actually had to claim for illness overseas. The claim p... Toon meer

Beoordeeld met 5 van de 5 sterren

I always get Southern Cross insurance. It's easy to do online,and they accept my pre existing medical conditions. I haven't had to claim yet,and hope that they would be as easy to deal with if I had t... Toon meer

Beoordeeld met 5 van de 5 sterren

Online only but happy. Price was okay as we have pre existing conditions. Never claimed but would not be without travel insurance.

Beoordeeld met 5 van de 5 sterren

Immediate response after my accident claim form was sent was comforting. I will always use Southern Cross Insurance for my trips overseas. They are honest and very thorough. My claim was paid wi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Reisverzekeringsmaatschappij
  2. ook in
  3. Verzekeringsmaatschappij

Over Southern Cross Travel Insurance

Geschreven door het bedrijf

We offer travel insurance that suits how you want to travel


We know how important it is to make sure you have the right type - and level - of cover, so we have different travel insurance policies to suit different types of travel, and the ability to personalise your cover to suit you with our optional add-ons. Whether you’re heading to Fiji for some R&R, London for an OE or Queenstown to hit the slopes, we’re with you.

Single trip travel insurance

Our award-winning single trip policy provides comprehensive cover for your international holidays! Learn more

Multi trip travel insurance

If you're planning on taking several trips overseas a year, our annual policy might be a more cost (and time) effective choice for you. Learn more

Medical only cover

Designed with the budget-conscious traveller in mind. This policy provides essential medical cover for your overseas adventures. Learn more

Kiwi adventures

Designed for trips taken within NZ, this policy covers you for unexpected events like cancellations, rental vehicle excess and more! Learn more

Cover for your big OE

Quality protection designed for New Zealand travellers planning to live or work overseas. Learn more

Studying in New Zealand

Comprehensive cover for international visitors while they're living and studying here in New Zealand Learn more

Non-resident cover

This policy is designed for international visitors coming to New Zealand to holiday, to live or for work. Learn more

Geschreven door het bedrijf

Trusted by travellers

Trusted by over 6 million travellers on their adventures worldwide+

Trusted by over 6 million travellers on their adventures worldwide+
+Based upon the total number of travellers we have insured across the markets where we operate for all our travel insurance products from January 1995 to June 2024.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(2.693)

694 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Relative and proportional

Good price and relatively easy online application. I'd suggest a more discounted group model in proportion to the size of the group and easier application.

29 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're happy to hear you found our application process relatively easy and our pricing good. We appreciate your suggestions regarding group discounts and easier applications; we are always looking for ways to improve our services.

Beoordeeld met 5 van de 5 sterren

Excellent communication and well priced.

Excellent communication and concise information. Reasonably priced. Highly recommend for travel insurance.

29 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're so glad to hear our communication and pricing met your expectations. We appreciate your recommendation!

Beoordeeld met 4 van de 5 sterren

I haven't issues..

I haven't issues... With my travel... So all good

26 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're happy to hear your travel was smooth. Thank you for your positive feedback!

Beoordeeld met 5 van de 5 sterren

Fuss free and simple enrolment for a…

Fuss free and simple enrolment for a travel policy.

27 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're happy to hear that our travel policy process was simple and fuss-free for you. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

The insurance was very easy steps to…get

The insurance was very easy steps to get online and it was cheaper then other providers.

Keep up the good work 👍

28 juli 2026
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Antwoord van Southern Cross Travel Insurance

We are so glad to hear that our online insurance process was easy and affordable for you. We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

This was so easy and great value

This was so easy, comprehensive, and excellent value

25 april 2026
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Antwoord van Southern Cross Travel Insurance

We're happy to hear that our service was easy, comprehensive, and offered excellent value for you. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Easy and fast to organise

Easy and fast to organise. Competitively priced and I had piece of mind knowing I had insurance if anything were to happen when I was overseas.

27 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're so glad to hear we made organizing your travel insurance easy and provided peace of mind for your overseas trip! Thank you for your kind words.

Beoordeeld met 4 van de 5 sterren

the purchase process

The pleasant & helpful staff when purchasing the policy

27 juli 2026
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Antwoord van Southern Cross Travel Insurance

We are so glad our team provided you with a pleasant and helpful experience! We appreciate your kind words.

Beoordeeld met 4 van de 5 sterren

Peace of mind

Didn't need to use it.It was just great Peace of mind.

27 juli 2026
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Antwoord van Southern Cross Travel Insurance

We are so glad to hear that our service provided you with peace of mind. We appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Got food poisoning whilst in Vietnam…

Got food poisoning whilst in Vietnam and the refunded all my cost within 10 days of submitting the invoices

27 december 2025
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Antwoord van Southern Cross Travel Insurance

We're glad to hear we could assist you promptly with your refund. Thank you for sharing your positive experience with us.

Beoordeeld met 5 van de 5 sterren

Fast and excellent service

I had to make a travel insurance claim while I was overseas, and I was really impressed with Southern Cross. The claim process was straightforward, communication was prompt, and my claim was assessed and paid out much faster than I expected. It made a stressful situation much easier to deal with. Excellent service and I wouldn't hesitate to recommend Southern Cross Travel Insurance.

19 juli 2026
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Antwoord van Southern Cross Travel Insurance

We are so pleased to hear that our travel insurance claim process was straightforward and efficient during a stressful time overseas. We truly appreciate your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

Completely reliable

Completely reliable, gives confidence throughout holiday knowing everything would be taken care off

26 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're so happy to hear we provided you with such a reliable and confident holiday experience. Thank you for your kind words!

Beoordeeld met 5 van de 5 sterren

Peace of Mind When We Needed It Most

Our family’s travel insurance was expensive, but knowing that our son’s medical condition was covered gave us incredible peace of mind and was worth every cent.

Before purchasing the policy, I called Southern Cross and spoke with a very kind and helpful gentleman. He checked with his manager and the medical team to make absolutely sure our son’s condition would be covered. When they confirmed that it was, it lifted such a huge weight from our shoulders.

Our son did become unwell while we were overseas, but thankfully we were able to manage his condition without needing to visit a hospital. Even so, knowing Southern Cross was there if we needed them felt like a warm blanket of reassurance wrapped around our family.

We are incredibly grateful for the care, compassion and reassurance Southern Cross gave us throughout our trip.

Thank you

26 juni 2026
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Antwoord van Southern Cross Travel Insurance

We are so pleased to hear that our team was able to provide such peace of mind and reassurance for your family's travels. Knowing that our support made a difference, especially regarding your son's medical condition, is incredibly rewarding for us. We are truly grateful for your kind words and for sharing your positive experience. It means a great deal to us that we could be there for you when it mattered most.

Beoordeeld met 5 van de 5 sterren

Easy to buy

Easy to buy, reasonable price and clear on pre existing conditions.

25 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're happy to hear that our process was easy and clear for your needs. We appreciate your positive feedback.

Beoordeeld met 5 van de 5 sterren

Arranging travel insurance was very…

Arranging travel insurance was very simple & straight forward.

24 juli 2026
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Antwoord van Southern Cross Travel Insurance

We're so glad to hear that arranging your travel insurance was a simple and straightforward process for you. We truly appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Easy to attain travel insurance and a…

Easy to attain travel insurance and a great price. I was able to ask advice thought the chat portal which was helpful

6 oktober 2025
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Antwoord van Southern Cross Travel Insurance

We're so glad you found our travel insurance easy to attain and appreciated the great price. We are also happy our chat portal was helpful!

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