Sears Home Services Reviews 14.031

Friendly, knowledgeable, efficient

Our technician was very professional, informative and knowledgeable. He also left no mess whatsoever…very appreciated. We would ask for him if future services were needed, thank you!

Arrived on time and finished the job quickly.

He was on time and completed service call in a efficient manner.

Friendly, courteous and polite. Did a great job explaining everything and getting fixed. Thank you!

Wonderful service, came next day. Rich was fabulous, knows his business.

Mark arrived in time. He was professional and knowledgeable and friendly. Will definitely call him again.

Fixed the problem, Technician was thorough and knowledgeable.

Well, First 🥇 of All to Make an Appointment With Your Company Was So Fast Easy, and Detailed All the way! 👍 And Once the appointment was made you kept me updated with any new updates in what time Technician would arrive.👊🙏 Now the Last.... Yet Best Part Was My Technician Michael!👊🙏✝️🥇🎇🎆 Micheal was So Smart, So Interesting and a Lil' bit Funny, mostly Cause he had me as the Customer.🤣 But Seriously, coming from a recently retired Union Carpenter for 22 years, and Handyman of just about everything, even appliance's, When Michael began working on the machine, I could Immediately Tell that He was Very Knowledgeable in what he does as well as Extremely Efficient! Even Turning my machine on When he Was Finished With the Job, so I could hear it when the spin cycle hit and there she was.... Spinning and Functioning as it Should be.... And Now Does Once Again 👊🙏🎇🎆🤠🤓😜 Thank You Sears Home Service s, and Thank You Michael Da' Man!!!

Chris was professional explained to my wife & I exactly what the problem was and how to resolve it..

He is very good at what he does and nice!

Professional and explain my next steps

He tenido una experiencia horrible con ellos tengo desde el 11 de marzo que los llame para que reparen mi refrigerador y es la fecha que no me lo reparan, me cancelan las citas me siguen dando citas pero las siguen canselando y les llamo y solo dan excusas como no tenemos técnicos para tu área entonces porque agendan una cita si no tienes técnico para la cita , tenía cita el día de ahora y ya me la cancelaron ahora Me dieron para el 30 de abril Ya voy a cumplir dos meses sin que me puedan arreglar el refrigerador, eso si la mensualidad si la cobran cada mes.

Jodi is always very professional and curious, he knows what he is doing and does it in a timely and clean manner.

I submitted a review based on the lack of available appointments for repair service from Sears. I received a reply from Sears saying to call a certain number or email their Sears home service website. ONCE AGAIN I called that number as well as emailing them and received THE VERY SAME RESPONSE as all the other times I called.. " NO available appointments for my area." Here is my original message. I purchased the 5 year home warranty for my washer which won't expire till 2027. I have tried to schedule the yearly check up and all I have been told on multiple calls that Sears is not servicing my area. The local store closed so I have no where to go to get this resolved. If Sears has no intention of honoring the five year service plan I intend to tell everyone I know NOT to buy Sears appliances if they can't stand behind the service work. Needless to say I am very unhappy.

Quick and efficient. Excellent communication and customer service.

He was friendly and very efficient. Thank you

Our technician Dallas was courteous and very knowledgeable and gave us expert advice for the future.

You went to wrong address. Lowe’s has right address. Not sure what happened but a lot of time wasted