Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Toon meer
Bedrijf heeft geantwoord
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Toon meer
Bedrijf heeft geantwoord
a bit of a wait on the line, but everything was explained clearly and action was inmediate
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Contactgegevens
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Verenigd Koninkrijk
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,6
Uitstekend
370 reviews
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a bit of a wait on the line
a bit of a wait on the line, but everything was explained clearly and action was inmediate
14 oktober 2026
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Very helpful customer service lady who…
Very helpful customer service lady who was very patient with me and answered my questions clearly.
25 september 2026
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
I had a 5 star customer Service..
I had a 5 star customer Service..
Thank you for all your help
22 september 2026
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Ruby was very helpful today
22 september 2026
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
15 Year customer of SEFE Energy
I have been a customer of SEFE Energy for 15 years and have recently signed a three-year extension to our large electricity and gas contracts.
Quite simply I have enjoyed working with this company at every level from billing through to account managers, senior management and directors. The service our company receives in my opinion is second to none and I have no desire to move our utilities portfolio to any other supplier and I could not recommend this company highly enough.
In the energy market other suppliers, in my experience, do not operate in the same manner or even at the same level as SEFE Energy because if they did SEFE might actually have some competition.
In conclusion SEFE Energy are a quality company with quality people and that only leads to quality service.
18 september 2026
Review zonder uitnodiging
Antwoord van SEFE Energy
Hi,
Thank you so much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Excellent speedy service
Excellent speedy service. Very helpful staff and easy to communicate with.
17 september 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
the advisor was Hlpful
the advisor was calm, informative, helpful and was prompt in action requested.
17 september 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Quickly answered a detailed question
16 september 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Grace was very friendly and help the…
Grace was very friendly and help the process smoother for us.
11 september 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Polite customer service
Polite customer service personnel and a satisfactory response to my query. The person I spoke with was named Ruby.
9 september 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Excellent customer service by Ruby
Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice.
Thank you.
I have been with SEFE for gas for my business and have always found them a good price and great customer service
8 september 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The lady who helped was very helpful…
The lady who helped was very helpful and sorted out our problems
20 augustus 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Customer service and effectiveness of…
Customer service and effectiveness of service.
17 augustus 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Not Good from 12th 13th Aug 26
the billing email address kept bouncing back
too many options when calling no direct line for billing queries.
still waiting to hear
13 augustus 2026
Antwoord van SEFE Energy
Good afternoon,
Thank you for taking time to leave us feedback.
We're sorry to hear you're not happy with our service. We're investigating your issue and we will email you very soon to help resolve this matter. We apologise for any inconvenience caused.
Kind regards,
Aidan
The SEFE Energy Team
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