Corona Energy Reviews 

Shanaya was great. She helped get me a copy of our contract and sent it over to me really quickly. Excellent customer service via the chat on the portal.

I had an unusual query regarding our meters, Bilal was very helpful and sent my query to the right department with Corona for me.

I called today regarding a business billing query which was not straight forward. Bilal Nahim was very attentive and looked into my query with the various different departments in order to assist me. He was helpful, patient and professional at all times

A really positive experience with Corona Energy. The wait time was short, and I was quickly connected to the right person. Hodan Adam was extremely helpful, professional and polite, resolving my issue in no time at all. She made the whole process easy and painless. Excellent customer service – thank you, Hodan!

Tate was so helpful today giving me access to about a hundred historic invoices from an account we closed some years ago. There was no gain to Corona or Tate for doing this tedious work so I applaud Tate's perseverance and helpfulness.

Dominic Richards was very helpful and polite.

Thank you for your help

I had a great experience dealing with Dominic Richards. The customer service was excellent from start to finish. Dominic was friendly, professional and extremely helpful throughout, making the whole process straightforward and stress-free. He kept me informed, responded promptly and went above and beyond to help. A real credit to the team – highly recommended!

Tate answered my question and is going to raise one of the problems with the IT team. He also explained the options we have about dealing with the other problem.

Special thanks to Britney for her quick response

Tate was very helpful (and patient) in making sure all our meters were reflected on the mycorona portal.

great customer service

I spoke with Haseena Ali, customer advisor, to receive a copy of an old invoice. My business contact details weren't up to date but she very helpfully troubleshooted the problem and efficiently resolved it. Great customer service acted out in a friendly manner.

Haren and Tate are great staffs!! Very professional and with great patience! 5 star!!

Hogan Adam was a pleasure to deal with. Really appreciate all the assistance

Called in due to a large backcharge due to an error by Corona's systems. Britney helped me file a complaint to seek a partial credit which is what I deemed fair and she was kind, caring and efficient in the process. My first interaction with Corona, so I hope everyone is as helpful as Britney.

I send an email advising of change of address and they responded promptly. Thank you, Britney.

**Outstanding Customer Service – Thank You, Liga Fitzpatrick!**

Liga Fitzpatrick has been absolutely brilliant throughout our dealings with Corona Energy. She is incredibly helpful, responsive, professional and always willing to go the extra mile to assist.

Nothing has ever been too much trouble, and she has consistently provided exceptional customer service with a friendly, positive attitude.

It's been an absolute pleasure dealing with Liga, and she is a real credit to Corona Energy. Thank you for everything!

Excellent customer service from Bilal Nahim. After 8 weeks of frustration bouncing emails back and forth to customer services he picked up my phone call. Bilal recognised the problem, provided a solution and recovered the situation during a single 10 minute call.

Bilal was very professional, and helped with all of my questions.

Tate is the support team that I chat with and he/she is very helpful and understand what I need it. Superb services.