Corona Energy Reviews 

Excellent customer service from Bilal Nahim. After 8 weeks of frustration bouncing emails back and forth to customer services he picked up my phone call. Bilal recognised the problem, provided a solution and recovered the situation during a single 10 minute call.

Bilal was very professional, and helped with all of my questions.

Tate is the support team that I chat with and he/she is very helpful and understand what I need it. Superb services.

I had to ring Corona to see if they could tell me how much electric we had purchase from the "grid" in megawatt hour for the government BICS. I spoke to Bilal Nahim who was unsure of the answer so he consulted with his colleague's who will find out and contact me soon, rather than me waiting on the phone.
Overall I am very happy with the outcome and I did not have to wait very long for my phone call to be answered.

Kamran is a great help to me when trying to tie up payments made. I know I drive him mad but he is always happy to help. Thanks you!

First time in over two years with our previous supplier that we have a fully operational smart meter. Well pleased

Bilal was really helpful, sorted the metering query and provided the information i requested for.

Cheers

Answered my questions OK
.Provided the data I required
Overall: Good experience

Fiwa was quick to respond to me regarding invoices and updating meter readings. She gave clarity around invoices and how they’re calculated. Really appreciate the help!

Customer service is responsibility quick to get through to found the agent Bilal Nahim really helpful.
Would reccomend

Bilal Nahim was extremely helpful with an issue I had regarding a meter upgrade today. He was polite, professional, and took the time to make sure my query was fully resolved. Nothing was too much trouble, and he made the whole process straightforward and stress-free.

Excellent customer service and a real credit to the team. Thank you, Bilal!

The full team was very efficient when dealing with my request, Bilal especially. Thank you very much.

I had my requests actioned promptly by Fiwa in spite of our call being dropped. I appreciate her help and attitude.

I would like to express my sincere thanks to Vinay Joshi for his outstanding customer service and support. He has been incredibly helpful, professional, patient, and approachable throughout my queries.

Vinay took the time to look into the details, explain things clearly, and help me understand the information I needed. His communication has been excellent, and he has always been willing to assist and make things as straightforward as possible.

It is refreshing to deal with someone who genuinely takes pride in their work and cares about helping customers. Vinay is a real credit to Corona Energy, and his professionalism and dedication have made a real difference to my experience.

Thank you, Vinay, for all your help and support. Your excellent service is genuinely appreciated and deserves recognition. Keep up the fantastic work!

Hussein Khalif offers great Customer Service on very personal level. Always calls back and answers my questions and if the answers aren't apparent i will get an update via email or from another department who can help me.

Really quick response from Fiwa. Did not keep me waiting for long and gave me updates I requested swiftly.

The agent I spoke to (Bilal?) and he was very helpful and courteous and dealt with my issue promptly.

Vinay quickly helped resolve my issue around payment and also enabled me to set up a Direct Debit outside of the normal online process, as our business requires two signatories to set these up, not just the usual one.
Excellent service, thank you.

James Musongela was an amazing help and nothing was too much trouble :). Thankyou James for the help and support

Just chatted with Britney, she was quick to& efficient & resolved my portal issue within seconds.