A really positive experience with Corona Energy. The wait time was short, and I was quickly connected to the right person. Hodan Adam was extremely helpful, professional and polite, resolving my issue... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Tate was so helpful today giving me access to about a hundred historic invoices from an account we closed some years ago. There was no gain to Corona or Tate for doing this tedious work so I applaud T... Toon meer
I called today regarding a business billing query which was not straight forward. Bilal Nahim was very attentive and looked into my query with the various different departments in order to assist me.... Toon meer
Called in due to a large backcharge due to an error by Corona's systems. Britney helped me file a complaint to seek a partial credit which is what I deemed fair and she was kind, caring and efficient... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Business Gas and Electricity Supplier
Contactgegevens
Building 2, Floor 2, Croxley Park, WD18 8YA, Watford, Verenigd Koninkrijk
- 0800 804 8589
- customer.service@coronaenergy.co.uk
- coronaenergy.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 43% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
James Musongela was amazing great…
James Musongela was amazing great service super helpful and patient credit to company.
Student Help
As a student, I had a unique problem with some documents and legal matters. So I rang up and a lovely lady Fiwa helped me out with my issues, she was extremely patient and kind, I really appreciated her help I would highly recommend.
Fiwa guided me effectively and sent me…
Fiwa guided me effectively and sent me relevant links I needed all on the same call. I appreciate her support.
CORONA ENERGY !!!!!
CORONA ENERGY !!!!!
What can I say ‘
Bern with them five and half years’
Never missed a payment’
Sold my buissness in May ‘
I’ve been paying all bills till lease sorted ‘
Last week I received a letter saying I’m £600+ in credit’
Phoned up !!!!
No not in credit and apparently I’m getting re-billed for august’
( which I paid )
As apparently it was estimated’
Worst company I’ve ever known tried to also get the new shop owner to pay it also ‘
Pure rip offs ‘
I’ve gone to the ombudsman before and I’m going through them again ‘
AVOID THIS COMPANY’
THEY TERRIBLE 😣
DONE A ONLINE CHAT THIS AFTERNOON’ SAID THEY WOULD EMAIL THE CHAT 🤣🤣🤣🤣
OT DIDNT HAPPEN’
OH GOOD JOB I DOWNLOADED IT 😩🤣🤣
Amazing support from Haren Ambaram
Amazing support from Haren Ambaram. Swift and accurate resolution, thank you
Account contact details query.
The advisor; Bilal Nahim, was very helpful, patient and thorough in answering my query.
query i had was dealt with and provided…
query i had was dealt with and provided with what actions were being taken
I had a great experience dealing with…
I had a great experience dealing with Britney. She was friendly, responsive, and knowledgeable, addressing my query quickly and resolving the issue efficiently. Excellent customer service and a credit to the team.
Fiwa was very helpful when I called to…
Fiwa was very helpful when I called to request past invoices. She responded quickly and sent them across without any hassle. Really appreciate the prompt service!
Great customer service form the helpdesk
I Called the helpdesk with a query regarding our meter, I spoke to Bilal who was very helpful, he spoke to various other parts of the corona business to ensure he could answer my query as best he could, if only all people on helpdesks were like Bilal!
He was very helpful and I got what I…
He was very helpful and I got what I needed done very quickly.
Really easy to get set up on portal
Really easy to get set up on portal, super helpful, got exactly what I needed.
Bilal was excellent
Bilal was excellent, polite attentive and handled my query well
James
James, what can I say? So helpful!
Definitely on the ball and incredibly knowledgeable. I’ve dealt with plenty of suppliers in the past, and he’s handled everything so quickly and efficiently. A true asset to the team – keep up the good work!
I had an overdue balance which I…
I had an overdue balance which I couldn't afford at the time and I was given help to sort it out and I am very grateful.The person that was dealing with my account was very helpful and patient with my constant questions.
Shanaya Charlesworth helped solve my…
Shanaya Charlesworth helped solve my query efficiently and effectively. thank you for a pleasant experience :)
Payment query
I spoke with Haren on the Live Chat who swiftly provided me with a breakdown to support a direct debit payment we couldn't reconcile.
Using the Live Chat
Had a problem accessing my account online. I used the Live Chat and Bilal got it sorted for me in no time. Very quick and helpful.
Bilal was very helpful
Submitted meter read
Submitted meter read via online chat. Britney was quick and helpful.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








