Excellent customer service by Ruby, my problem was regarding a direct debit which was sorted out very quickly with a follow up email with helpful advice. Thank you. I have been with SEFE for gas for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Thank you to Anna for working with us when we started to fall behind on payments. We're now back where we need to be, but without you help it would have been so much more difficult. With an inad... Toon meer
Bedrijf heeft geantwoord
Sam Credit Team. A big thank you for Sam for not only picking up an issue that she could've pass along but being prompt on same day replies and also being thorough and honest with what can be done.... Toon meer
Bedrijf heeft geantwoord
a bit of a wait on the line, but everything was explained clearly and action was inmediate
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Here at SEFE Energy, we supply gas, electricity and green energy to a huge range of businesses, big and small. Businesses run on energy. Not just gas and electricity, but human energy. The kind that isn’t satisfied until a problem is solved or a service improved. That’s what drives us at SEFE Energy, and keeps us always reaching for better. We’re constantly finding new ways to improve our service and make things simpler, so you can get on with running your business. We’re the home of positive energy, offering creative solutions to your business energy problems.
Contactgegevens
SEFE Energy 5th Floor, 8 First Street, Manchester, M15 4RP , M15 4RP , Manchester, Verenigd Koninkrijk
- marketing@sefe-energy.com
- sefe-energy.co.uk
4,6
Uitstekend
370 reviews
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Ruby was very understanding of my…
Ruby was very understanding of my situation and very helpful . Pointed me in the right direction which gave me peace of mind
12 augustus 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
The person dealt with me RUBY
The person dealt with me, Her name is Ruby.
Ruby were very professional but in the same time very calm and friendly . She made the experience very simple and stress free and she had the all the answers and if not she find it for me. These days resolving a problem with phone call very rare .
Thank you RUBY, 10 OUT 10 for you.👍👍
12 augustus 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
I contacted yourselves and requested…
I contacted yourselves and requested cancellation forms for the Raigmore Motel, they were filled out and sent back. You have refused to cancel my contract although I left the tenancy on the 30th of June and are refusing to swap over the account for the new tenants and also ignoring my emails wanting the Ombudsman to get involved
1 juli 2026
Antwoord van SEFE Energy
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused. Luke, SEFE Energy.
Elliot was extremely helpful
Elliot was extremely helpful, the whole request was dealt with very quickly and the information i needed was in my inbox within minutes.
4 augustus 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Very helpful and efficient member of…
Very helpful and efficient member of staff assisted
3 augustus 2026
Antwoord van SEFE Energy
Good afternoon,
Thank you for taking time to leave us feedback. One of our colleagues in Customer Services has emailed you with more details. Please do look out for this email as it contains important information about this specific case. Do not hesitate to email back or call 0161 837 3395 if you have any further queries. We apologise for any inconvenience caused.
Kind regards,
Aidan
The SEFE Energy Team
Excellent service received with the…
Excellent service received with the issue resolved with total satisfaction.
31 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Honest,carering and good advice caller…
Honest,carering and good advice caller in question. RUBY 6 OUT OF 5 BRILLIANT.
28 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Resolved issue quickly and provided…
Resolved issue quickly and provided longer due date.
22 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Amazing Customer Service
I have contacted them to set up new portal online as i have just started the job with new company. the advisor was so helpful. not only she assist me to set up new account but she also help me to get some of the old copies of the invoices too. it was supper quick and easy.
20 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Ruby was very helpful and…
Ruby was very helpful and understanding. Very good customer service. Thanks
16 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Having sent 5 emails the last 2…
Having sent 5 emails the last 2 requesting an acknowledgement I have received nothing !
3 juli 2026
Antwoord van SEFE Energy
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused. Luke, SEFE Energy.
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Quick & Easy
6 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Thank you for taking time to leave us feedback. We're sorry to hear you're not happy with our service. We're investigating your issue and will email you with more details very soon. We apologise for any inconvenience caused. Kind Regards, Luke, SEFE Energy.
My query was resolved quickly and…
My query was resolved quickly and efficiently. The person spoke to was very helpful and followed our conversation with an email, explaining the next steps
2 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
Best support
I really appreciate Shanon for her kind support. She promptly took action of my query.
1 juli 2026
Antwoord van SEFE Energy
Hi,
Thank you very much for taking the time to leave us feedback. We really appreciate it.
Kind regards,
Elliot
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