Arrived when said. Excellent price and sell by date on repashy gel. Will definitely buy again and see what else they have for my aquatics!
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
First time buying from Serpentia and won’t be the last. Very good shopping experience, great price and very fast delivery. Even contacted me straight away when I made a mistake with my email that they... Toon meer
Bedrijf heeft geantwoord
Arrived in good condition, but didn’t pay full cost of shipping so I had to pay an extra fee to get it delivered from the local depot.
Bedrijf heeft geantwoord
Good website, easy to navigate, great price, very quick despatch and delivery service. Kept informed on the status of the order. Online shopping as it should be, thank you.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Serpentia Pet Supplies is a UK specialist retailer of reptile supplies, fish food, lighting, heating, supplements and other essential pet care products. We focus on trusted brands, clear product information and dependable customer service.
Contactgegevens
Verenigd Koninkrijk
- serpentia-pet-supplies.uk
4,7
Uitstekend
48 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Leigh — really pleased your order arrived quickly and that the item was exactly as expected. We really appreciate your feedback!
Supper fast delivery and a nice note…
Supper fast delivery and a nice note inside saying if I need anything else or information
27 juni 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review — we’re really pleased you were happy with the fast delivery and that the note inside was appreciated. We really appreciate your feedback!
Great experience
Great experience! Good prices, quick delivery, will definitely order from these again.
15 juni 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Abi — we’re really pleased you were happy with the prices and quick delivery. It’s great to hear you had such a positive experience, and we look forward to serving you again!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Martin — really pleased you were happy with the speed of service and the communication throughout. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Christopher — really pleased you were happy with the price and the fast delivery of your Repashy fish food. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Damian — really pleased you were happy with the prompt service and customer service. We really appreciate your feedback!
Highly recommend
First time using this company I can highly recommend them, my parcel arrived in good time and was well packaged great service 👍
21 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Susan — we’re really pleased your first order with us was such a positive experience. It’s great to hear your parcel arrived in good time, was well packaged, and that you were happy with the service. We really appreciate your recommendation!
Speedy delivery
8 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Gerald — really pleased your order arrived quickly. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Jacqui — really pleased you were happy with the service and delivery. We really appreciate your feedback!
Fantastic service
Fantastic service, after a mistake of mine Rod was quick to rectify after contacting me about it. Very much appreciated.
My Cresties food arrived quickly.
Thank you. Highly recommend Serpentia.
12 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the fantastic review, Zenka — we’re really pleased we could quickly get things sorted out for you and that your Cresties’ food arrived promptly. We really appreciate your kind words and recommendation!
First purchase from Serpentia
First purchase from Serpentia. Good communication, prompt delivery and overall an excellent service.
5 mei 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Peter — we’re really pleased your first purchase with us was such a positive experience. It’s great to hear you were happy with the communication, prompt delivery and overall service. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Al — we’re sorry the parcel arrived damaged, but really pleased we could get the replacement sorted quickly and without any fuss. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Paul — really pleased you were happy with the product and the fast delivery. We really appreciate your feedback!
Quick delivery
Quick delivery. Reasonable price . One of the few places that has the larger tubs of repashy superfly
11 april 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Lydia — really pleased you were happy with the quick delivery and pricing. We know the larger Repashy tubs can be harder to find, so we’re glad we could help. We really appreciate your feedback!
Antwoord van Serpentia Pet Supplies
Thanks so much for the kind feedback, Jane — great to hear you were happy with the service, fast delivery and the product. Much appreciated!
Great price for the products with good…
Great price for the products with good pre purchase information.
Quick, free delivery and cheaper than Amazon.
Products arrived well wrapped and in perfect condition.
4 april 2026
Antwoord van Serpentia Pet Supplies
Thanks for the fantastic review, Martin — we really appreciate you taking the time to share your experience. It’s great to hear the product information helped before purchase, and that your order arrived quickly, well wrapped, and in perfect condition. We’re really pleased you found great value with us too!
Fantastic prices and outstanding…
Fantastic prices and outstanding customer service. A mistake at my end happened regarding the door number for delivery. I made contact straight away,wasn't an issue. Was sorted out straight away. Would highly recommend this company and will definitely be back.
31 maart 2026
Antwoord van Serpentia Pet Supplies
Thanks so much for the lovely review, Christine — we really appreciate you taking the time to share your experience. We’re glad we could get the delivery door number updated quickly and keep everything running smoothly. It’s great to hear you were happy with the prices and service, and we look forward to welcoming you back again!
Fast delivery and friendly note
19 maart 2026
Antwoord van Serpentia Pet Supplies
Thanks for the lovely review, Lisa — really pleased you were happy with the fast delivery and the friendly note. It’s great to hear those little touches are appreciated, and we look forward to serving you again!
Very happy
Very happy - parcel came in 2 days and was very well packed.
Definitely will use again
12 maart 2026
Antwoord van Serpentia Pet Supplies
Thanks for the great review, Joanne — really pleased your parcel arrived quickly and was well packaged. We really appreciate the feedback and look forward to serving you again!
Serpentia
Found Serpentia on a Google search as the item i was after is either not available in my area or on line stores are overpriced.
I ordered a small pot of Rapashy Super Green for my fish. Less than 48hour and I had this item in my hand. Amazingly quick service and great packaging. Arrived in perfect condition.
I would recommend Serpentia Pet Supplies to anyone. I have save the Web site and will definitely use again in the future.
Thank you. 5 ☆☆☆☆☆ service.
7 maart 2026
Review zonder uitnodiging
Antwoord van Serpentia Pet Supplies
Thanks for the brilliant review, Mark — really pleased you found us and that your order arrived quickly and safely. We really appreciate the recommendation and look forward to serving you again.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.