Sewing Machines UK Reviews 164

I bought my embroidery machine here a couple of years ago. Always very helpful and friendly, no question is a silly question. Very knowledgeable and take my machine for service yearly, as always get a great service.

What a Pleasure. Visted Sewing Machines UK in Gillingham, Kent today and what a beath of fresh air. Both Tony and Sue were very knowledgeable, professional, highly experienced, polite and trustworthy. We would highly recommend buying your sewing machine and accessories from Sewing Machines UK rather than online even from the big-name brands. You get a very personal service at great prices, and they are very knowledgeable of repairs, faults and the best advice on what you need from a sewing machine.

Tony top man great customer service. It was nice doing business with you .

The best firm in the world I have never ever had such fantastic experience

Excellent service, price and quality of product.

Great customer service. Fast postage. Really happy as my 30+ year old machine is working perfectly again.

Excellent, personal customer service, going over and beyond.

Excellent customer service and choice. Would highly recommend

I purchase a grade B ex-demo sewing machine. It had a small scuff on the shell but other than that was in excellent condition. It has been serviced and arrived with a whole plethora of accessories. Super happy. Thank you

This company is excellent. Everyone I have spoken to and met there is extremely knowledgeable, helpful and professional. They are experts in their field and always happy to answer questions and help me with my sewing issues. I bought my first sewing machine from them in 2022 and it has served me very well. I do 1000-1200 hours of sewing a year so it has been worked really hard. I get it serviced by them every year at a very reasonable cost and it comes back running like new. They were even kind enough to lend me a machine while mine was recently serviced, how kind is that! I recommend them very highly indeed.

Customer service was excellent I had a problem with delivery (parcel was already collected from them at time) and they sorted it quickly and kept me informed of the progress.
The machine Brother CV3440 coverlocker is ideal for what I wanted and already in use.
Would recommend and use company again.

I bought the brother overlocker at a really competitive price. It was delivered in 3 days.
The item was well packaged and I am delighted with it

The staff at this company will do anything to make your buying experience perfect Chrissie is a diamond I bought a used sewing machine and I am over the moon with it,I will definitely be buying all I need from this company because I know they will do whatever to help me out thankyou all at sewingmachines.uk can't wait for my next purchase.
Regards pete

I was kept up-to-date with delivery which was quick and efficient. Package was well wrapped and arrived in perfect condition.

Fantastic service with knowledgeable and approachable staffFeeling lost while browsing for a sewing machine online, we spent endless hours on different sites. Luckily, we came across Sewing Machines UK, where the personalized support was incredible. Chrissy helped us by inquiring about our needs and suggesting the ideal machine within our price range. My daughter couldn't be happier with her new Janome machine - it's just right for her. Many thanks!

Great service from this company as always.

Efficient….

I placed an order over the phone and the lady was so helpful and knowledgeable about what product I needed for my sewing machine. I have ordered online as well and both orders were delivered very fast.

Ordering was straightforward, and delivery prompt.

Always incredibly helpful.

Been a customer for a couple of years now and all the staff have been really welcoming and helpful with guidance on the best options and any problems.