Shepherds Friendly Reviews 

Reliable and trustworthy

Avoid Shepherds Friendly Sick Pay Policy
Do not take out this policy. It does not pay out if you’re off work due to mental health reasons unless you’ve been formally sectioned. I wasn’t informed until three months later, by letter, that my claim had been deemed null and void because they decided my mental health wasn’t “severe enough” to qualify.

Throughout the process, I received no replies to any of my emails, and although I was repeatedly promised call-backs, not a single one ever happened.

Simple and everything explained in a straight forward manner

Great Service, I used the wrong email address and a lovely lady called me and sorted the issue out. Excellent customer service.

refused my claim total scam off work doctors note etc now left out pocket by thousands please don't use this company

Great information, well organised and easy illustration.

Very poor.
Opened an ISA with £20k via TELUS Health who my employer promoted £400 cashback with SF. After not receiving the cashback I raised a claim with TELUS who today after almost 5 months received an answer from SF to say the purchase was either not completed correctly or I received cashback via an alternative method. Both statements are false and it feels like they just don't want to honour the cashback promise. Anyway I shall be transferring to another ISA and won't get involved with this company again

Straight forward process

Complete history and guide lines and excellent web site.

Application was easy

Always helpful, they look after you and your money. It's easy to withdraw if needed and you can freeze deposits when necessary. I really happy with how Shepherds Friendly work

I really struggle with computers but found your site nice and straight forward .
Very happy looking forward to being a customer !!

It is so easy to get on the saving or investment ladder with Shepard's Friendly idea of platform.
Just revamped it's app as well, and so pleased with the ability to make payment using convenient methods.
The sky is the starting point I would say for #Shepherd Friendly.

Dami.

Easy to join. Feel like my money is safe with shepherds friendly.

It was a good experience from start to finish enable me set up a new package easily.

Very easy process. My fixed bond was coming to an end. A lovely man rang me well before it matured and helped me invest in another bond for when the other one ended. Also I kept the higher interest rate we had agreed on, despite it going down on the website. Everything went through smoothly when the time came. Very happy.

Excellent service, friendliness and ease of use.

The account was easy to open, with good instructions, and I wasn't bamboozled by complex language. Let's hope that it proves to be a good place to store my hard-earned, and maybe earn a little more on top.

Sorry to open and cancel an investment ISA account with your company by mistake. Grateful for the quick and polite response from your staff who said I will get refund soon.

Very easy to set up with all the information I required