Shisha Gear Reviews 

Ordered Starbuzz Cisto mist 250g flavour. It is my all time favourite and I know that it is not available in UK for a long time. I thought I’d try it from shishagear and if it’s the real flavour I’ll order the 1Kg one. The flavour I was sent is fake, no taste no flavour. So glad I didn’t waste £200 on 1Kg and definitely not going to use these guys again.

They asked me if I want another flavour but I don’t want to have another bad experience. I asked for refund and they went afk. Terrible service and communication.

The best on line

Bought a vyro V2. Had a few things missing. But they kindly sent them out to me. Would definitely use this site again.

I have been a regular customer of shisha gears since 2017 but the lack of customer service and care in the last orders I've had from them had been extremely disappointing. This time they used a courier service that I didnt choose and I paid extra for this, for the courier service that I didn't pick to deliver my parcel to someone else. Being left with a random path way picture and it hasn't been left with any of my immediate neighbours. I've even checked the next street. This was a gift for tomorrow. Contact needs to be better it took a week to sort out the wrong item I had last time for them to then tell me it was no longer available. I'm gutted to give this review but I'm also disappointed that the service has been extremely poor.

Incredible. I have absolutely nothing to complain about. Very efficient customer service, cost-effective and fast delivery. Love the equipment and added gestures of sweets. Massive shout out to Shisha Gear 👊🏽👊🏽.

Fast delivery. Great flavours

Fast delivery, never had an issue with any of my orders. Would definitely recommend them.

I got my item within a week. Fast response , fast tracking. Thank you very much

Very fast and good service all around would buy again from them. Shisha was the same as the pictures very high quality of products

Always quick deliveries and very good customer service.

Amazing. Fast delivery

Excellent service, very good customer service.

Update.

I have recieved a broken bowl and shishagear replaced it with new one. Thanks

Still waiting to receive my order from 23/12, no goods no money. What a customer service !!!!!

Best top tobacco is there

I've been searching on the internet a specific part for my shisha - a magnet connector that you place inside of a Mattpear shisha. The problem is that it's impossible to find spare parts like this one that can be shipped to Spain (yes, believe me Spain doesn't have those). So, these guys helped me out. Although I am having problems with the shipping, this doesn't have to do with them, as it's mostly related to an awesome infrastructure of Spanish customs. Even with this problem I am receiving enough help and assistance from Shishagear, so I can't realy say anything else but big "Thank You"! I am definitely coming back to this shop because they've got some awesome things that we don't have here in Spain.