the kurzgesagt shop (EU) Reviews 

250
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ich habe bereits 3-4 Mal bestellt. Darunter Poster, Kalender, Kleidung und Prints. Jedes Mal bin ich aufs Neue begeistert. Die Produkte sind hochwertig und die Preise sind absolut angemessen. Mir wur... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I absolutely love the Kurzgesagt shop. The product range is awesome - and the products I've purchased (calendar, desk day week view, t-shirt and jumper) have all been supremely high quality. The art... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have bought several items - pins, cups, shirts, hoodies, plushies, posters, journals, notebooks, calendars - over the last two years and have never regretted it. Everything is of high qualitity and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Simple shopping as it should be - easy to get information on shipping, you get exactly the stuff you ordered, the posters and pins look great, and shipping is both reasonably priced and quick. I'v... Toon meer

Bedrijfsgegevens

Geschreven door het bedrijf

We are a Germany based animation studio, production house and design studio. We produce elaborate science videos for our YouTube channel and create high-quality paper products for this shop. We put countless hours into the creation of our products. They are all designed with love and produced with great care. They are more than merch and nothing short of a passion project for us. Everything we do is meant to spark your curiosity for science, nature, human beings and life itself.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

250 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,4

Alle reviews

(250)

115 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I love it

Very easy to use, has great prices and offers, always amazing quality products

28 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Henry, thank you so much for the lovely feedback! Hearing that you’re happy with the quality truly means a lot to us.

Beoordeeld met 5 van de 5 sterren

Beautiful High Quality Products

I love Kurzgesagt and their merchandise. All their products are designed with lots of love and everything I bought was of very high quality. If I had any complaint it would be that there are not enough products to buy :)

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great products

Great products, human centrered (no AI slop) and a team worth supporting.

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Garret, thanks a lot for your kind words, they truly make us happy!

Warm regards,

Beoordeeld met 5 van de 5 sterren

Kurzgesagt

Ich habe mir das Immunsystem-Buch gekauft und bin rundum zufrieden. Das Buch ist super: informativ und mit viel Liebe gestaltet (so, wie man es von Kurzgesagt kennt). Der Versand ging fix.
Ich liebäugel schon seit einer Weile mit anderen Artikeln aus dem Shop, daher wird der nächste Kauf wohl nicht lange auf sich warten lassen. :)

3 november 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hallo Nicole, vielen Dank für Ihr wunderbares Feedback. Es bedeutet uns wirklich sehr viel zu hören, dass Ihnen das Immune-Buch gefällt und dass es sowohl inhaltlich als auch gestalterisch Ihren Erwartungen entspricht. Wir freuen uns auch sehr, dass der Versand reibungslos geklappt hat. Das ist immer schön zu hören.

Wir sind für Sie da, wenn Sie bereit für Ihre nächste Bestellung sind. Nochmals vielen Dank für Ihre freundlichen Worte und Ihre Unterstützung!

Beoordeeld met 5 van de 5 sterren

Flawless

I’ve placed six or seven orders so far and everything has been spot on. The quality of the products is flawless -Kurzgesagt quality, just like in their videos. On my last order, support even reached out to me because one item didn't meet their quality standards, and they let me pick any other item as a replacement. Perfect!

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi there Tias,

This truly means so much to us, thank you for taking the time to share it! We’re incredibly happy to hear that your experiences have been consistently spot on and that the quality lives up to what you expect from Kurzgesagt. It’s especially lovely to know the support team could help make your last order right. We’ll make sure your kind words are shared with everyone involved.

Thanks again for your continued support, it really means a lot 💛

Beoordeeld met 5 van de 5 sterren

Quick reliable processing high quality…

Quick reliable processing high quality Goods based on accurate description that speak to the values and information conveyed through the videos top vendor and educational communicator

11 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Tobias, thank you so much for your kind words!

We’re really glad the quality and message behind the products resonate with you. Your support truly means a lot to us 💛

Beoordeeld met 5 van de 5 sterren

TOP Shop

Top Quality goods.
Easy purchase. Quick delivery.
***** I highly recommend

4 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Christoph, thanks a lot for your kind words!

Beoordeeld met 5 van de 5 sterren

Love everything

The content and the graphics are amazing. The merchandise is really cool, especially the posters. This time I bought some clothes and pins and was extremely happy with everything

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Cristina, thank you so much for sharing this!

We’re so happy to hear you love the content and graphics, and that the posters, clothes, and pins all lived up to your expectations. It means a lot to know you were extremely happy with everything 💛

Beoordeeld met 5 van de 5 sterren

Worth the wait

It took quite some time for my stuff to arrive. But they already mentioned this would be the case. Besides that the quapity is great and I love the art.

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Mats, thank you so much for your kindness and understanding! We’re always here and happy to make it up to you with future purchases.

Warm regards,

Beoordeeld met 5 van de 5 sterren

Very good products

Very good products , a bit pricey for those who' se countries arent having euro as their currency , but very good and resistent . Must check for the washing instructions and respect them strictly.

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Andrei, thank you for your thoughtful feedback!

We’re glad to hear you find the products high-quality and durable. And yes, following the washing instructions really helps keep them at their best. We appreciate you taking the time to share your experience 💛

Beoordeeld met 5 van de 5 sterren

Amazing product!

Edited now product has arrived, delivery was pretty fast once collected from the company!

I absolutely love the journals, the notebooks, the pocket logs! Fantastic products, really happy to support this company. Will look forward to more journals and notebook designs in the future too :)

Thank you so much :)

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello, thank you so much for your lovely message! We’re truly happy to hear that your order arrived safely and that you’re enjoying the journals, notebooks, and pocket logs. Your support means a lot to us, and it’s wonderful to know the products found a happy home.

We’re already working on more designs, so stay tuned :) Warm thanks again!

Beoordeeld met 5 van de 5 sterren

I really love the Kurzgesagt products

I really love the Kurzgesagt products, and having them in my place makes me feel part of it. I am especially fond of buying limited-edition products. It's also a great way of supporting the channel and getting something memorable in return.

11 februari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Khachatur, thank you so much for your kind words! We're thrilled to hear our products bring a little bit of the Kurzgesagt world into your space, and it means a lot that you enjoy supporting the channel while collecting something special.

Beoordeeld met 5 van de 5 sterren

Shop works perfectly

Shop works perfectly, clean payment and perfect delivery. Every item I've purchased arrived in perfect condition.

3 november 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello Pablo, thank you so much for your kind feedback! We're glad to hear everything arrived perfectly and that your experience with our shop has been smooth.

Beoordeeld met 5 van de 5 sterren

Nice design and quality, need more unique items

I like the original design and the quality of the items (clothing), but I wish there were more unique items (like the carpet)

1 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Array, thank you for your feedback! We're glad you enjoy the designs and quality, and we love hearing ideas for more unique items, we’ll keep them in mind for future releases.

Beoordeeld met 5 van de 5 sterren

Great quality science products

They have great quality products designed and made 100% by humans and 0% AI slop.

15 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hello, thank you so much for your support! We’re glad you appreciate the human touch that goes into every product.

Beoordeeld met 5 van de 5 sterren

Amazing Experience

Amazing ppl, service and experience!

11 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi there, thanks a lot! Your kind words truly make us happy!

Beoordeeld met 5 van de 5 sterren

Incredible products

Incredible products, attention to detail is key. Love to support them so they can continue making videos

22 december 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Dan, thank you so much! We're thrilled to hear you enjoy the products and appreciate the detail, we’re grateful for your support in helping us keep creating videos.

Beoordeeld met 1 van de 5 sterren

Most unprofessional service ever

One of the worst experiences I have had with an eshop there support is completely useless for two items one of which was the limited edition pin which was damaged in shipping and a book i ordered the order was stalled and returned back to kurzgesagt after 1 month of going back and forward with their support and spending another 15 euros on telephone costs with DPD I am still to receive my refund.

This is truly the worst service I have had.

5 januari 2026
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Hi Sergej! We’re truly sorry to hear about your experience and for the inconvenience this situation has caused you. We understand how disappointing it is when an order does not arrive as expected, especially when it involves a limited edition item.

That said, we’re sorry to see that our support and availability were perceived as lacking. Throughout this process, we have remained engaged and ready to assist. As agreed together, we needed to wait for DPD to officially confirm the return-to-sender status, which you mentioned they had informed you about, so that we could proceed correctly with the refund. While I have been closely monitoring the case, DPD has not yet finalized or communicated this confirmation to us.

Please rest assured that your case remains a priority. We are keeping the ticket open and will continue to provide updates as soon as we receive new information, so we can move forward with the refund promptly.

Thank you for your understanding!

Beoordeeld met 1 van de 5 sterren

Not meeting their shipment promises

I ordered the 2026 calendar and art book, on the 4th November and expected my order to be shipped at the latest of the end of January due to the art book pre-order, it is February and still not been shipped. When I email enquired in February the best the customer service team could offer is an apology. I'm paying full price for a calendar, and I have lost out on a month and now maybe two months of use or who knows how long at this point. I accepted the late January shipment for pre ordering the art book but this is unacceptable, if the calendar was to be delayed for customers for this long they should ship the calendar and art book separately at the very least. As my understanding is they have the calendars, but are waiting on the art books to arrive to the warehouses. Why sit on it? I think the extended delays warrants shipment of the other half of the order in good faith to the customers. I understand they put alot of effort into their calendars and I appreciate it and happy to support them for doing it but having lost out on more than a month of use, makes me feel as if the full price is unjust.

4 november 2025
Review zonder uitnodiging
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Antwoord van the kurzgesagt shop (EU)

Thank you for sharing your feedback! We sincerely apologize for the delay related to the Artbook and for how this has affected your order.

The Human Era Calendar Artbook received far more support than we ever anticipated, and while we fully take responsibility for the delay, it was not due to a lack of commitment on our side. We truly appreciate the patience and support shown by our customers. To help address this, we’ve been offering discount codes and alternative solutions tailored to individual needs.

Regarding shipping items separately, this is unfortunately not possible due to logistical reasons. Once an order is placed as a single shipment, it must be dispatched in full, as outlined in our terms and conditions.

As we’re unable to identify your order from this review, please feel free to contact us directly with your account name or order number. We’d be very happy to assist you further.

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