I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience applying for an online loan with Humm. The entire process was simple, straightforward, and easy to follow. From the application to the approval, everything was quick and has... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Toon meer
Bedrijf heeft geantwoord
Thank you shop Humm So far so great !!! I'm a new customer and had a lovely experience chatting online with Thales L, Excellent staff member !!! Thank you for all your help
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contactgegevens
121 Harrington Street, 2000, Sydney, Australië
- shophumm.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I very recommend the Humm
I very recommend the Humm. It was really easy to apply for the loan. Fast answer. I am very delighted.
Thank you very much.
1 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Jacek,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Once pre-approved very easy to use…
Once pre-approved very easy to use online. Although an improvement would be to give an option for you to chose a bigger deposit to pay.
1 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Stephen,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J was amazing very quick at…
Conner J was amazing very quick at responding and sorted my issue straight away
4 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Ryan,
Thank you for the wonderful 5-star rating.
We strive to provide excellent service, and it's delightful to know that Conner delivered that for you. We truly appreciate your support and look forward to welcoming you back.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very straightforward and easy enough to…
Very straightforward and easy enough to navigate,all good
1 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Denis,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Really smooth and quick procedure
Really smooth and quick procedure, was approved within a few hours (and only because I needed to provide further documentation).
1 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Jessica,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Fast and easy application
1 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Magz,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Loan for electronic
Just want to say the transaction for loan went very easy and smooth ,thank you so much for this opportunity 😊
3 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Paulina,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Had a nice convo with Conner J.He is…
Had a nice convo with Conner J.He is very helpful and welcoming..
2 juni 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Ymund,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Antwoord van humm Classic
Hi Darren,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Excellent…
Humm provided me with excellent support! The team resolved my issue quickly and professionally, exceeding all my expectations. Humm offers simply excellent terms—thank you!
29 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Shirin,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Works but is clunky
Pro - after a couple of false starts, I got the loan I wanted. So, I got there.
Cons - once the loan is approved, you're taken back to the Humm webpage, not the store you were shopping with. Do I return to the store page, stay here and buy through this page, or is there a link back? None of this was clear.
The service works, but needs a lot of work to be called seamless.
29 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Simon
Many thanks for taking the time to give us your feedback.
We've passed on your points to the relevant teams to consider and build into our ongoing review process.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team
The process to use humm was very…
The process to use humm was very straightforward.It outlined the relevant documentation it would need later in the process.And was all wrapped up inside five to ten minutes. Great process.
29 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Shane
Thanks for the positive feedback
Good to hear that our application journey was easy for you to navigate.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team
Antwoord van humm Classic
Hi Tom
Many thanks for your positive feedback
Great to hear you found the application process customer friendly.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactuk@shophumm.com
Kind regards,
Humm team
Avoid - Can't get hold of them and mess up your orders
Can't get hold of them, the money hasn't gone to the retailer, i'm stuck in limbo paid the first payment and no order has gone through. AVOID.
I am excellent credit took a while to approve, then didn't pay the retailer. I'm left in a mess and all I get is no call handlers available and the phone line cuts off.
1 juni 2026
Review zonder uitnodiging
Humm reply fast and reliable finance…
Humm reply fast and reliable finance company that will help in need. I had a great experience and fast service. Thank you and will recommend this experience to my friends and loveones.
29 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Rosannie,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
As I sign for the application on-line…
As I sign for the application on-line (via mobile), for me is only a trial whether application will be approved or not. Upon completion of application, then I checked my email and saw the reply from Humm and got approved by it. Purchasing the product from Harvey Norman and so delighted how the Humm works easily. Very much recommended.
28 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Yolly,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
The purchase through humm was easy and…
The purchase through humm was easy and clear.
27 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Martin,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
5 star service from start to finish
5 star service from start to finish, seamless process, speedy responses, queries answered and all done in a few clicks. Would definitely recommend
25 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Audrey,
Thank you so much for the glowing review! We are thrilled to hear that our your experience was special. Our team works hard to provide the best service possible, and your kind words mean a lot to us. We can’t wait to welcome you back again soon!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The agent Conner J was super helpful…
The agent Conner J was super helpful and sufficient, and so helpful as I don't understand how the credits work yet properly and he was on point
29 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi E.B.,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My experience was so non challenging…
My experience was so non challenging and as soon as I applied they replied even though I thought it was going to take a couple of days I definitely recommend for yall
17 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Juilet,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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