I was trying to track my humm application, and I chatted with Thales L and got it sorted within minutes. They were very patient and helped me with my document submission. It was a really nice experien... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a great experience applying for an online loan with Humm. The entire process was simple, straightforward, and easy to follow. From the application to the approval, everything was quick and has... Toon meer
Bedrijf heeft geantwoord
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... Toon meer
Bedrijf heeft geantwoord
Thank you shop Humm So far so great !!! I'm a new customer and had a lovely experience chatting online with Thales L, Excellent staff member !!! Thank you for all your help
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
Contactgegevens
121 Harrington Street, 2000, Sydney, Australië
- shophumm.com
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I got a prompt and clear response from…
I got a prompt and clear response from ConnerJ.
28 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Eleena,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My first time using this
My first time using this , signed up on line , so easy , went to Harvey Norman they set me up there for my purchase, all done in matter of minutes. Will definitely use this again
25 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Antoinette,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very nice experience..
26 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Abhilash,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Just connected with Conner J
Just connected with Conner J. for a query, and he helped me through it. Absolutely professional.
28 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Vishnu,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Happy Customer
Thales L was patient with me as I was new to suing humm. I got the best assistance and a walkthrough which inspired confidence in humm as a product.
28 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi The Fair Guy,
Many thanks for your lovely review!
Thales will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conor J was very helpful from Humm…
Conor J was very helpful from Humm support team. one of the shops that I bought stuff from and was refunding me due to delay, they told me they already refunded and the delay is from humm. but Conor checked for me and nothing was recieved by them and I asked him to email me so I can go back to that shop to say and he did. such a helpful support
27 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Azii,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
DO NOT USE THIS COMPANY
This would have to be the most unprofessional, disorganised, inept company I have ever dealt with.
All I needed was to change the payment method, this has taken 3 phone calls, each one going for approximately 1 hour. Their system does not work but they couldnt understand how and clearly the information was not passed along to be corrected. They are still taking monies out of the wrong account even though I finally was able to update on the app, as per their advice. Waiting for monies to be refunded still while they are still making the same mistake over and over.
27 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Katrina,
We appreciate the time you have taken to leave feedback, and we apologise for the issues you have experienced and the issue not being resolved as expected.
This is certainly not the standard of service we aim to provide, and we appreciate you bringing this to our attention. We’d like to look into this further and ensure this is fully resolved, including the refund and payment method update.
Please email us on customer@hummloan.com so we can assist you.
We appreciate your patience and hope to make this a much smoother experience moving forward.
Regards,
The humm Support Team
Very good nice
27 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Georgy,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Humm is fantastic
Humm is fantastic! Purchase was straight forward and user friendly. The repay options are very flexible, I would highly recommend them.
24 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Joyce,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Было легко и просто заполнить заявку
Было легко и просто заполнить заявку, ответ пришел на следующий день, обязательно буду использовать ваш сервис еще
24 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Vadym,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy to apply and fast response.
12 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Denise,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J great CS representative
I was dealing with Conner J, all went smooth, quick and without any hassle
26 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Mrs Anna,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy to apply and get approval…
Very easy to apply and get approval within a day
22 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Ian,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Chat Box query
Conner J on the chat box was most helpful. I had a very specific query that I could not figure out from the site. He was very helpful and friendly. Thank you.
25 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Laura,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
It was really easy to fill and approved…
It was really easy to fill and approved in few hours really helped me set up my daughter to secondary school it's a great help when something comes up unexpectedly
21 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Ildiko,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very Easy
Very easy to complete the application. And the salesman at the store made everything very simple.
22 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Mike,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Really impressed
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. Definitely helped when I needed flexibility with payments. Great first experience so far.
19 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Simba,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
There are no complications
I didn't expect the transaction to be so smooth; it only took a few minutes. You are truly amazing
19 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Sabeur,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Antwoord van humm Classic
Hi Sonja,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Nothing was complicated everything was…
Nothing was complicated everything was straight forward and easy
18 mei 2026
Review zonder uitnodiging
Antwoord van humm Classic
Hi Evidence,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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