Revelry Reviews 

103
TrustScore 4 uit 5

4,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Misleading sizing and poor customer service. Exact height and measurements got me a pathetic excuse of a dress. I’m spending a fortune on tailoring. Team acknowledges their sizing is wrong and misle... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The customer service is amazing, it felt like the Revelry team was shopping with me. The quality of the dress far exceeded my expectations and looks / feels / wears just as beautifully as my $500+ go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ I can’t recommend Revelry enough! The customer service was absolutely exceptional, and I’m especially grateful for Andy. My husband is incredibly last minute, and with our best friend’s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a ton of questions ranging from “what does shipping look like” to “how does sizing work” and the ladies in customer services helped me immediately! This is the first company I’m using that’s not... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Jurkenboetiek

Geschreven door het bedrijf

Revelry does wedding shopping differently, with home try-on before you buy for bridesmaid dresses, suits and separates. We offer trend-forward styles for people of every size. Our styles start at $149 with high-quality fabrics like satin, chiffon, velvet, and even floral appliqué.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,1

Alle reviews

(103)

22 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Working with Revelry has been the…

Working with Revelry has been the easiest most fun way to try on bridesmaid dresses. I would recommend them 1000x over.

8 juli 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Shannon,
Thank you for your kind words and recommendation - we so appreciate you!

Beoordeeld met 5 van de 5 sterren

Great quality!!!

I am absolutely in love with my bridesmaids dresses! I am so glad that there were so many different color options. They arrived in such a timely manner and are very high quality! I will definitely be purchasing some more things from Revelry!

8 augustus 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Madi,
Thank you for sharing your experience - we are so happy that you were pleased with your bridesmaids dresses! Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Beautiful items, great service

The pajamas we ordered themselves were beautiful and I can’t wait to give them to my bridesmaids. They all also ordered dresses that came in much quicker than expected and are beautiful. I have worn revelry for a few other weddings and have only had great experiences!

24 juni 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Stephanie,
Thank you for sharing your review - we are so happy that you love the pjs. We know your bridesmaids will love them, too! Your recommendation means the world to us! Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

I ordered my bridesmaid dresses with…

I ordered my bridesmaid dresses with ease! I was able to find exactly what I was envisioning for the big day! One of my bridesmaids lives in another state, and revelry was so accommodating when ordering sample dresses and our final dresses!

14 februari 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Alycia,
Thank you for sharing your experience - we love helping brides bring their visions to life! We also strive to make the whole process easy, so we're happy to know that we helped your entire bridal party with their orders!

Beoordeeld met 5 van de 5 sterren

Game changer

The try it on at home is game changer level!! Brilliant. Seamless communication and delivery!

14 juni 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Sara,
Thank you for your kind words - we are so happy to know that the home try-ons made the process easy for you!

Beoordeeld met 5 van de 5 sterren

Great dresses!

My bridesmaids got their dresses from here. They turned out beautiful and great quality. Def order ahead so it can be made and sent. Also got the men their ties and pocket squares here which was awesome bc it matched the girls’ dresses.

8 augustus 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Allie,
Thank you for sharing your experience and for making us a part of your special day. We are so happy you were able to select ties and pocket squares to match your bridesmaids' dresses. Wishing you the best!

Beoordeeld met 5 van de 5 sterren

Dresses were perfect

Dresses were perfect! Great quality and so beautiful!

19 juli 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Kaitlyn,
Thank you for the kind review - we are so happy you were pleased with your dresses!

Beoordeeld met 5 van de 5 sterren

Everything about Revelry is amazing

Everything about Revelry is amazing! We utilized the try on process and it was simple and helped us easily decide which style will work the best! We quickly ordered right after the try on process.

22 juli 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Elisabeth,
Thank you for sharing your experience - we are so happy to know that the try on process was helpful for you!

Beoordeeld met 5 van de 5 sterren

Revelry is the best!!!

Revelry is the best!!!! As a bride trying to find bridesmaids dresses for my girls, they made it so easy! I was drawn to their page because they have so many fun and unique bridesmaid dress! I chose the rosette color and had all my bridesmaids pick their style and material. They ordered and shipped with plenty of time before the wedding and I LOVED seeing all the dress together. The dresses are high quality and beautiful. Thank you revelry for being a part of my big day!

26 juli 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Dana,
Thank you so much for sharing your experience! We are so happy to know that you and your bridal party had such a great experience picking out styles that they loved. Rosette is such a beautiful color, we're sure everyone looked lovely standing next to you! Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Revelry Rocks!

Wow!! What a wonderful experience we had with Revelry! We were able to take advantage of the try on at home to choose the perfect bridesmaid dress for my teenage daughter! The process was so simple, convenient and affordable! She chose 5 dresses to try in 2 sizes to find her perfect fit! She is so excited and looking forward to the arrival of her dress for the upcoming wedding!

8 augustus 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Stephany,
Thank you so much for the kind words! We are so happy that we could make this an easy process for you and your daughter. We hope you have a great time at the wedding!

Beoordeeld met 5 van de 5 sterren

Great customer service

One of my bridesmaids dresses came in and was a little too small. Revelry gave her ways she could alter the dress to fix and even offered to send extra fabric to her if needed for alterations. I had a great experience.

1 augustus 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Karley,
Thank you for sharing your experience! We are so happy that our team was able to help offer some solutions for your bridesmaid.

Beoordeeld met 5 van de 5 sterren

Luxurious Bridesmaid Dresses

I recently had the pleasure of ordering bridesmaids' dresses, ties, and color swatches from Revelry for my upcoming wedding, and the experience was fantastic. The process began with the home try-on for the bridesmaids' dresses, and I was immediately impressed by the selection. The quality of the dresses and the variety of styles were exceptional, and I found the perfect dress that complements every body type in my bridal party.

The online ordering process was seamless and user-friendly, making it easy to select and customize options. The try-on party was a success, and Revelry was accommodating in sending the dresses in the necessary sizes for the weekend.

The color swatches arrived promptly and accurately represented the online images, which greatly assisted in finalizing our color scheme. The range of styles and colors for the bridesmaids' dresses was impressive, and seeing the shades in person was invaluable.

The quality of the dresses and ties surpassed my expectations, with luxurious fabric and impeccable craftsmanship. Customer service was attentive and efficient, quickly resolving any minor shipping or product issues that arose. It was a relief to have one less thing to worry about as a bride.

Overall, Revelry made the process of selecting and ordering wedding attire a breeze. I highly recommend them to anyone seeking stylish and high-quality options for their special day.

8 augustus 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Cindy,
Wow - thank you so much for the thoughtful review! We are proud to offer a wide array of colors, styles, fabrics, and sizes. We understand how important it is to not only bring your vision to life, but also to make sure your bridal party looks and feels their best! Your recommendation means the world to us. Thanks again and best wishes!

Beoordeeld met 5 van de 5 sterren

Wonderful company

Went through them for our bridesmaids, flower girls and ties for the groomsmen! We had no issues as the customer service team does an impeccable job!

20 juli 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Madelyn,
Thank you for sharing your experience - we are so happy that you found the perfect Revelry items for your bridal party and that our customer service team was helpful! Wishing you all the best!

Beoordeeld met 1 van de 5 sterren

If I could give 0 stars I would

If I could give 0 stars I would. Revelry has the WORST customer service, they take 0 fault for everything and the fact they don’t offer returns when dresses start at $180+ is crazy. I reached out to customer service as we order 4/5 bridesmaid dress from them after comparing the 5th dress to their color swatch and surprise, the 4 dresses we ordered came out a different color from the original swatch. We reached out to get assistance ONLY to try and expedite the shipping of the 5th bridesmaids dress that now has to order because of revelrys swatch not matching the dresses they made and they refused to help until they can prove themselves in the wrong. We weren’t even asking for money off but in the sheer sense of time there is no way we can get this last dress in without them assisting in expediting shipping but they refuse and are going to take their time obviously coming up with a reason to explain why they are not at fault and leaving us without a dress. For brides not looking for more added stress to their wedding I recommend shopping elsewhere. Especially when quality does not match cost. (Check the website reviews for those! )

23 juli 2024
Review zonder uitnodiging
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Antwoord van Revelry

We are so sorry to hear that you've had a frustrating experience. We know how important it is to have the perfect color for the big day, and we are always happy to look into any concerns regarding Revelry products.

While we cannot be responsible for the color, quality, or fit of a garment from another company, we want to ensure that the 4 Revelry dresses your bridal party ordered are the correct color. It looks like our Quality Assurance team has reached out to your bridal party offering help, and they are still awaiting responses.

Beoordeeld met 1 van de 5 sterren

Where do I begin

Where do I begin? The at home try on dresses are MUCH better quality than the actual dress you purchase. We ordered 9 bridesmaids dresses for my oldest daughters wedding and most of them had issues. The biggest issue was with my youngest daughters dress. It was WAY too short (even though the measurements I sent were dead on), the seam that runs down the back of the dress was crooked, the sequins shed all over the place, the side zipper was too close to the material of the dress and would get snagged when zipping up, and the solid piece under the sequins was longer than the sequins overlay! the whole dress was a disaster.
The customer service of this place is horrific. As a Manager of a luxury car dealership I wouldn't have a job if I treated paying clients as poorly as this company. They were very dismissive about the quality of the dress even though ALL of the defects were clearly shown in the photos I provided. I was simply told you can pick a "similar" replacement dress from our warehouse which will arrive in time. As I explained that ALL of the bridesmaids were the same and how stupid would it look if one had a completely different dress...they could give two sh!&$ I tried to be very pleasant, I explained that this WILL ruin my daughters wedding, and even offered to pay whatever it is I needed to pay to have another one made and express shipped. NOPE! Denied! I received a canned response via EMAIL because we all know how people hide behind their keyboards. Then to add insult to injury they offered to refund me 15% if I returned the dress. There was ZERO empathy from this company, no realistic solution offered...nothing. I couldn't even speak to a supervisor...I received this response, again via email, when I asked for a supervisor to call me: "I understand you have requested to speak to a supervisor, Any decisions regarding exchange/cancellation/etc have been made with the oversight of the manager and director, in accordance with our stated policies so we will not be escalating this issue further"
This is a horrible business! Clearly I am not the only person with this experience. I will shout from the rooftops to everyone I know to never purchase from this company, ever! Thanks for nothing Revelry!

8 juli 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Angela,
We are so sorry to hear that you've been disappointed in your experience with us. We understand and appreciate the trust that our customers put in us to provide a beautiful dress for their event. We also take our customer service very seriously, so any concerns like yours are fully investigated.

In reviewing the email communication you had with our team (20 messages back and forth), only one dress was mentioned, of which our team requested photos and measurements to identify any problems as well as possible resolutions. Based on the photos provided, an error in production could not be identified. Our representative explained this and stated multiple times that they still wanted to help and offered an exchange for a dress we had in stock. This unfortunately would not work, based on the inventory we had available and the style you needed. You then requested a partial refund. Our agent offered a 50% refund, which seemed to be an agreeable resolution.

Again, we are sorry for the disappointment - we strive to provide a great experience and help whenever possible.

Beoordeeld met 1 van de 5 sterren

My dress was not delivered

My dress was not delivered. When I called, they said there is nothing they can do as I didn't purchase protection.

Funny it does not allow you to reply to your comment. And as I explained there was not enough time to order another dress which I made very clear, so I had to shop elsewhere. Your company still refused to do anything about it even after explaining that. Completely poor customer service and as I said before I will NEVER shop here again and will warn everyone.

17 april 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Samantha,
We are so sorry you have been disappointed in your experience. Our team explained that without shipping protection we were unable to offer a refund; but we did offer to help you find another dress from our warehouse. Please feel free to reach back out to us directly if you would like for us to help you find a suitable replacement.

Beoordeeld met 1 van de 5 sterren

Don’t use Revelry

I purchased the at home try on dress and it fit perfect so I purchased the dress in the same size and style. My dress came and the fit was completely different. The cup sizes were insanely larger so big that the dress caved in since my boobs could not fill out the cups. I couldn’t even fix the dress with alterations because they could not put smaller cups in they could only add more to fill in the space so it wouldn’t cave in. I did that and it still caved in. That shows you how big these cups were. I can’t believe they have an at home try on option that serves no purpose because the dress they actually send you isn’t the same fit. I’m so upset and have to have triple DDD cups on my sisters wedding day when I wear an A cup. Would never ever recommend this company since I didn’t get a full refund.

11 april 2024
Review zonder uitnodiging
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Antwoord van Revelry

Hi Brooke,
Thank you for reaching out - we are so sorry to hear that you were disappointed in your experience with us.

Because our items are made to order, they are final sale. This is explained throughout the ordering process. I see that you have been in communication with our Quality Assurance team (emails attached), and that after offering a full refund if you returned the dress (which you explained would not work since you did not have time to find another dress), they offered a 50% refund because you were unhappy with how the cups looked. This was initially an agreeable resolution, so the refund was issued. After you had a chance to visit a tailor, they stated they were not able to alter the dress in the way you hoped, so you asked us to refund you the cost of the home try on. We issued a refund in the amount of the home try on dress that was the style you ordered, since you felt it did not fit the same.

We know how important it is to look and feel your best when you are a part of someone's very special day, especially when that someone is your sister. For that reason, our team has issued multiple refunds for you, and we are unable to issue any further refunds or credits.

Beoordeeld met 1 van de 5 sterren

They cannot handle inventory demand

Their packages are easily stolen because they ship the dresses in a boutique-looking pink box. Mine was stolen and their refund/replacement policy is trash. I begged for a replacement in time for my sisters wedding and they would not even work with me. I can’t even get a replacement in time or match anyone else and they could care less. They would not even let me talk to a manager. When I requested a refund through my credit card they would not even work with them to help me out. Their turnover rate for making a dress is awful (10-15 weeks) and they just cannot produce inventory at the rate weddings require. Never buy from them. If anything is wrong with the dress they will not be able to replace it in time.

They could not replace my dress in 5 weeks. Not sure how you run a bridesmaid dress business where you are unable to plan for the inevitable. You pretend to care about women but clearly you only care about money.

9 februari 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Valerie,
We are so sorry that you did not receive your package. Since FedEx did provide proof of delivery at your apartment's package room, we unfortunately cannot be responsible for the package. As explained by our representative, we checked our small inventory of dresses that we have on hand, but we do not have the color you need. Our made to order items do require a production lead time. Because the date of your event is less than a week away, there is not sufficient time to have a new dress re-made. Because the dress was delivered to your apartment complex's office, we recommend working with them to see how the package can be located.

Beoordeeld met 1 van de 5 sterren

Bridesmaid dress arrived with a stain…

Bridesmaid dress arrived with a stain and messed up hem. They agreed, but would do nothing to replace with the same dress. Suggested I wash a satin gown to remove the stain....

1 maart 2024
Review zonder uitnodiging
Logo Revelry

Antwoord van Revelry

Hi Wendy,
We are so sorry that you were disappointed in your experience. We stand behind the quality of our dresses, and in the event there is a concern or error, we always want to do everything we can to help. It looks like our quality assurance team did explain that we ordinarily would re-make your dress, but because of how quickly the wedding was approaching, we unfortunately did not have enough time to re-make the dress. We have a small inventory in our office and did offer to replace with one of those dresses, but we were not able to issue both a refund and send a replacement dress as you requested. Our fabric is designed to be machine washable, so that solution was offered when you stated you would rather take the partial refund and keep your original dress.

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