Silver Cross Reviews 

Website was easy to navigate and find the products and items we required. Delivery timeline far exceeded our expectations.

Very quick delivery but unfortunately stroller bag which was offered free has not arrived awaiting response from customer service

I was 100% pleased with the service I received from Silver Cross. I had an enquiry which I emailed them about and the reply was so helpful. I placed my order and the items arrived the next day!

The order was so easy. Got confirmation email quickly. Then I got a WhatsApp message which was really nice to also let me know the order was processing. Amazing

Shopping on website very easy brilliant price just waiting for product now for my granddaughter to treat out

Arrived quickly and was a very nice product with a three year guarantee.
There is also a video on youtube for tips on assembling the travel cot.

Easy search , rich info about products , splitting amount in installments is a big yes .

We are really excited about the Cove 2 and believe it will be a fantastic travel system for our baby. We can't wait to start using it.

However, I was a little surprised to learn that there is currently no dedicated travel bag available for the Cove 2, nor any guidance on which travel bag would be suitable for customers travelling with the system.

Given that many families purchase premium travel systems specifically because they travel frequently, it would be helpful if Silver Cross could either offer a compatible travel bag or provide recommendations for suitable alternatives. At the moment, it leaves customers unsure how best to protect their investment when travelling internationally.

I hope this is something that can be considered as part of the Cove 2 product offering in the future.

My query was answered quickly and a solution to my issue was offered. I am very happy with the service provided.

Such an easy experience! I ordered 2 strollers one from here and another from Joie, I didn't end up keeping either as I am still looking for 'the one' however I can't compare the shopping experience. Silver cross has an exceptional website, delivery and return process. I would recommend them as a seller to any new mums!

Outstanding service, I am very impressed with silver cross. I received my replacement the next day, they made the process very easy.

Fantastic products, perfect for our first baby. Checkout process was seamless too!

I purchased my first silver cross pop 10 years ago for my first child & knew that I wanted the same again this time around. The pop is so practical for every day use and holiday use and is strong & sturdy. My only small issue was the colour selection I loved my previous grey/pink one and would have loved to have a better colour selection but that’s a minor issue. Fast delivery too & I got an offer of a free storage bag for the pushchair which will be handy for travelling abroad.

Quick shipping, frequent updates and tracking - sent via email and WhatsApp. Very easy transaction

Was easy to find and greta price

Had issues with a product and they sorted it asap and due to delays sent me a free item. They went above and beyond to help me.

Purchase wouldn’t go through initially meaning missed out on a great deal, but when contacted customer service the next day they provided a partial refund to compensate even though they identified it had been a pricing error. All sorted within 10 minutes, great customer service.

Ordered the 4in1 Eat&Play. Very easy to assemble and use, instructions are very clear and helpful. Aesthetically pleasing. Easy to use day to day and to clean. Comfortable padding for baby. Delivery was prompt and efficient. Value for money as purchased at discounted price.

I was able to find the item I wanted easily. I had used an earlier version of this product and knew it would serve my purpose. The whole end to end purchase process was straight forward. In addition, I was kept informed by the courier when the Pop2 would be delivered.
The Pop2 is an excellent buggy, it is practical for busy grandmas.
Very Happy with the outcome.