Simplaa Reviews 

139
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf

Geschreven door het bedrijf

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

139 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(139)

36 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I’m very glad I booked this from…

I’m very glad I booked this from Nigeria. It was very easy locating my driver and he was so nice.

20 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Rachael. Booking from Nigeria and still walking straight to your driver is the point. We hold a name board in arrivals so you never have to hunt.

Beoordeeld met 5 van de 5 sterren

I love the way they interact with their…

I love the way they interact with their customers and the cars was so clean very fast and affordable…please patronize them you’ll love it. Thanks

20 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Mubashir. Our call centre is open 24 hours, so you can always get hold of a person.

Beoordeeld met 5 van de 5 sterren

Driver was in constant contact

Driver was in constant contact, pick up and drop off was seamless.

19 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Veracruz. The fare is agreed up front and it doesn't move, so the only thing left to sort is where you're going.

Beoordeeld met 5 van de 5 sterren

Enjoyed flying with Airpeace and…

Enjoyed flying with Airpeace and getting a taxi pre-booked for me. It made my journey smoother and less stressful. Plus I enjoyed the discount which made it cheaper. Great one by Airpeace!

15 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Pamela. We meet you in arrivals with a name board, so the transfer is one less thing after a flight.

Beoordeeld met 5 van de 5 sterren

What a reliable and fantastic…

What a reliable and fantastic arrangement. Top notch customer service. The team continued to call and check on me till I was picked up. The driver was already at the airport waiting for me to come out. I will recommend this service and must definitely, use them again.

14 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Mr Chimezie. Our call centre is open 24 hours, so the calls don't stop when the office closes.

Beoordeeld met 5 van de 5 sterren

Great service

I used simplaa taxi service for my drop off and pick up at Gatwick airport. I did not encounter any issue. The driver arrived ahead of schedule and was very polite. The journey was smooth, heating was provided in the vehicle. I will definitely use them again

24 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Mary. We track the flight into Gatwick, so the driver is there whichever way the schedule moves.

Beoordeeld met 5 van de 5 sterren

The driver was on time

The driver was on time, very polite and helpful. He helped wheel my luggage to the car and even returned the trolley for me. He was very respectful and nice. I would use this service again. 100/100 🙌🏾🙏🏾

6 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Bolatito. Every driver we send out is licensed and DBS checked.

Beoordeeld met 5 van de 5 sterren

Reliable and Communicative

From the moment I booked till I was dropped home they kept in contact with me and let me know what was happening with my ride. The driver was reliable, picked me up directly from the airport entrance and helped carry my luggage.

3 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Hevelyn. The fare is fixed when you book, so nothing changes between the first call and your front door.

Beoordeeld met 4 van de 5 sterren

Good Experience Driver

Driver arrived on time, ride was smooth and driver helped with luggage, nothing to complain about.

3 januari 2025
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you for this. We track the flight, so the driver is there when you land rather than when you were due.

Beoordeeld met 5 van de 5 sterren

Awesome Ride

I've got only positives for my ride out of the airport. Driver was polite, courteous and knows his bit. He made me feel comfortable all through the ride. Smooth ride to my hotel. Thanks, SIMPLAA.

22 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Ibituroko. Every driver we put on the road is licensed and DBS checked before their first job.

Beoordeeld met 4 van de 5 sterren

They called me a day before my arrival…

They called me a day before my arrival to confirm my pick up time because I chose a pick up time hours after arrival and they kept following up to ensure pick up and drop off. The ride was smooth, driver arrived as scheduled, he was warm and welcoming in his service.

15 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Hafis. Our call centre is open 24 hours, so the confirming call happens whatever time you fly.

Beoordeeld met 5 van de 5 sterren

The simplaa service was helpful

The simplaa service was helpful, the driver patiently explained the pick up point to me, even was I missed my way, he helped with the luaggages, the team kept following up to ensure I was ok, the service was everything it was supposed to be, I’m definitely using it again.

15 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Abimbola. We meet you in arrivals with a name board, so finding the pick up point is never on you.

Beoordeeld met 5 van de 5 sterren

Top-notch service

Ease of appointment set-up, Precise & structured guidance, Clear & timely communication, Smooth & enjoyable ride. The Simplaa service was everything it was meant to be & more. I would surely continue to use this service. Thanks again

5 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Ami. Our call centre is open 24 hours, so the setting up never waits for a working day.

Beoordeeld met 5 van de 5 sterren

Ride Review

The driver was patient despite a little delay in disembarking from the plane and claiming of luggages. He politely explained the pick up point to me and I called him when I got there and he was right there. I got the value for my money and would be happy to book a ride with Simplaa again.

11 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Toheeb. We track the flight, so a slow disembark and a slow belt don't leave you rushing.

Beoordeeld met 5 van de 5 sterren

This was my first time using this…

This was my first time using this service. It was very efficient and seamless. The driver was waiting when I arrived. No need to wait at all.

10 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Thelma. We meet you in arrivals with a name board, which is why a first time booking still feels easy.

Beoordeeld met 5 van de 5 sterren

Driver came earlier than expected

Driver came earlier than expected.
Very supportive and kind driver.
Had a great service and experience.

10 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Oluwafunke. Every driver we send out is licensed and DBS checked.

Beoordeeld met 5 van de 5 sterren

Driver was right on time

Driver was right on time, I was able to communicate pickup point.

4 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Peter. We meet you in arrivals with a name board, so the pickup point sorts itself out.

Beoordeeld met 5 van de 5 sterren

It was a seamless experience

It was a seamless experience. The customer experience was top notch and the driver was very nice and hospitable.

1 december 2024
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you for this. Our call centre is open 24 hours, so there's a person on the end of it whenever you need one.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer