Simplaa Reviews 

139
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Taxibedrijf

Geschreven door het bedrijf

Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

139 reviews

5 sterren
4 sterren
3 sterren
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1 ster

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4,6

Alle reviews

(139)

36 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

One hour and half... waiting???

One hour and half... waiting?? no thanks!
The first day of holidays in London. Just arrived at London Gatwick just in time (9.00 morning)... and anyone to pick up us? I need to wait one hour and half? No drivers at zone? To much traffic?? Where is my money?? Full refund please... Better take the train!!! First day of post-covid family holidays with bad start!!!

1 augustus 2023
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

We're sorry, and sorry nobody replied to this at the time. An hour and a half at Gatwick on the first morning of a family holiday is a bad start we can't undo. For the refund question, email support@simplaa.com.

Beoordeeld met 5 van de 5 sterren

The Flight discount for Taxi is true

The Flight discount for Taxi is true. I got mine for Rayanair to Stansted.Our flight was delayed by more than 4hrs, including 1hr idling in plane waiting to disembark. Our driver, Hamad was in contact with us. He was brilliant, assured us that he'll be there when we came out.
He was there at meet Greet and Helped push our luggages.
My Son then forgot his mobile and Hamad found it and posted it back. No cost, Will definitely use again and highly recommend.

8 augustus 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Musty. We meet you in arrivals with a name board, so there's no wandering about at Stansted.

Beoordeeld met 5 van de 5 sterren

Quality Service they rendered

Quality Service they rendered to our group clients for Heathrow and Gatwick Transfers. We always get the airline discount for BA and other discounts flight ✈️. We use them a lot. Very reliable

5 augustus 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Rides made simple forever.

Beoordeeld met 5 van de 5 sterren

Amazing experience

Amazing experience

3 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Valdiney. The fare is agreed up front and doesn't move, so the next one is just as simple.

Beoordeeld met 5 van de 5 sterren

Our driver refused to take a tip as he…

Our driver refused to take a tip as he was a little late as he had not received our phone number to inform us.

Anyhow we got to the airport in time as he really did not loose any time.

Left him the tip as he really deserved it. Will definitely use airpsorttaxi4flights whenever we are in London again

2 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, RR. He should have had your number before he set off, and that one is on us rather than him. Glad you still made the flight.

Beoordeeld met 5 van de 5 sterren

Prompt and knowledgable.

Prompt and knowledgable.
As usual the driver arrived at my hotel promptly.
He showed very good knowledge of the London road system, as he managed to avoid a long tailback on the main road by using a route through the side roads.

28 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Vicky. Our call centre is open 24 hours, so there's always someone to book the next one with.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
The drivers are on time, the cars are clean and comfortable and the drivers are unfailingly courteous and helpful. My taxi service of choice.

31 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Rahma. Nothing in our fleet is more than 5 years old, so that is what you should get each time.

Beoordeeld met 5 van de 5 sterren

I am flight was delayed but they are so…

I am flight was delayed but they are so reliable that waiting for me extra 45mins obviously i paid good tip in regards but they haven’t asked anything extra.
I found it very reliable service with great well behaved drivers A+++

10 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Idrees. We track the flight, so a delay just moves the pickup time.

Beoordeeld met 4 van de 5 sterren

Airporttaxi4flights is an excellent reliable service.

Airporttaxi4flights is an excellent, reliable service. Their drivers are punctual, polite, and professional. The vehicles are clean and comfortable, ensuring a pleasant journey. I highly recommend their services to all travelers.

20 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you. Every driver we put on the road is licensed and DBS checked.

Beoordeeld met 4 van de 5 sterren

Not too bad service.

Not too bad service.

My Heathrow pick up was smooth except that driver was 15 mins late. He called to say there was an accident on the way that delayed hi.
Anyway he met me by Costs Coffee Terminal 5 and helped with luggage. I will definitely use again

22 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Taofeek. Fifteen minutes late is still late, even with a good reason. Good that you got a call rather than being left guessing.

Beoordeeld met 5 van de 5 sterren

They are very good

They are very good. Driver was ontime at Luton on my arrival

28 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Baji. We meet you in arrivals at Luton with a name board, so there's nothing to find.

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
The drivers was on time at Heathrow, the cars are clean and comfortable and the driver was very courteous and helpful. Will keep as my taxi service of choice.

28 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Junior. Nothing in our fleet is more than 5 years old, so the Heathrow run should always feel like that.

Beoordeeld met 5 van de 5 sterren

Very professional level of service…

Very professional level of service received. I was kept updated by the company when there was a delay with my flight and the meeting point was easy to reach. The driver was very professional, courteous and friendly. I have already introduced to my friends and family and I will definitely be using you again. Highly recommend!!!

29 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Vikas. Our call centre is open 24 hours, so you hear about a delay from us rather than finding out at the kerb.

Beoordeeld met 5 van de 5 sterren

Amazing service

Very Fantastic service … Will definitely recommend…
From Gatwick to finish in London Soho we found the service was brilliant friendly drivers and prompt timing we look forward to the next time thank you

27 juli 2023
Review zonder uitnodiging
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Antwoord van Simplaa

Thank you, Aleksandra. The fare from Gatwick is agreed up front and doesn't move, however the traffic into Soho behaves.

Beoordeeld met 5 van de 5 sterren

Reliable and Efficient Airport Taxi Service - A Hassle-Free Experience!sure of using…

I recently had the pleasure of using the airport taxi service, and I must say, it exceeded all my expectations. From start to finish, this experience was top-notch and truly hassle-free.

Booking the taxi was a breeze. Their user-friendly website allowed me to easily select the pickup location, drop-off destination, and even choose the type of vehicle I preferred. The confirmation email was sent promptly, providing all the necessary details for my upcoming trip, leaving me with peace of mind.

On the day of my flight, the driver arrived right on time, displaying professionalism and courtesy from the get-go. The vehicle was immaculate, well-maintained, and offered ample space for my luggage. I felt safe and comfortable throughout the journey.

Throughout the ride, the driver maintained excellent communication, keeping me informed about the estimated travel time and potential delays, which I found to be very helpful.

Upon arrival at the airport, the driver assisted me with unloading my luggage, making the end of the journey as pleasant as the beginning. The fare was reasonable and exactly as quoted during the booking process – no hidden fees or surprises.

If you're looking for a stress-free and comfortable journey to or from the airport, this is the service to choose. I will undoubtedly be using their service for all my future travels, and I encourage others to do the same.

11 juli 2023
Review zonder uitnodiging
Logo Simplaa

Antwoord van Simplaa

Thank you, Garry. Nothing in our fleet is more than 5 years old, so that side of it stays reliable too.

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