Love this company and the recipes are brilliant, very disappointed that they dont answer emails...I referred someone to them , they have had their box, but I have not heard anything about mine, thats... Toon meer
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This is a fabulous concept - consistently tasty and time efficient Having used them now for a couple of months I can truly say that my dishes have been elevated:)
They use clear underhanded tactics, which the UK government is actually currently trying to get rid of through legislation. Through the Jan 2027 Digital Markets, Competition and Consumers Act.... Toon meer
Bedrijf heeft geantwoord
We have used SimplyCook for 8/9 years now and we absolutely love how tasty and simple the meals are. We particularly enjoy the teriyaki salmon donburi, crispy chilli beef, panneer spinach curry, miso... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over SimplyCook
Geschreven door het bedrijf
At SimplyCook, we want to get Britain cooking!
Even with our nation’s love of food, TV chefs, and recipe shows, most of us only cook 6 meals or less regularly. We’re here to change that, making cooking simple, hassle-free, and fun, so you can easily expand your repertoire.
😋 We love flavour! Our mission is to make your dinners taste amazing while keeping cooking easy..
We have a few ways to help solve "what’s for dinner"
🔥 Flavour Kits: Letterbox-friendly kits with inspiring recipes. Each kit contains everything you need to create 4 delicious, flavour-packed meals at home. Perfect if you already have ingredients and just want to add exciting flavours. → www.simplycook.com
🥕 All-In Recipe Boxes: Fresh ingredients plus our signature flavour kits delivered straight to your door. Ideal if you want a complete meal solution with no shopping required. → www.simplycookallin.com
🛒 Single Flavour Kits in Supermarkets – Pick up individual SimplyCook Flavour Kits in major UK supermarkets. Great for trying us out or adding extra inspiration to your weekly meals.
👋 We care about our customers. We’re a small team, and every review is read by someone on the team. If something isn’t right, we’ll put it right, plus we love hearing your feedback and suggestions.
Contactgegevens
Unit D, Discovery House, Juniper Drive, SW18 1UY, London, Verenigd Koninkrijk
- hello@simplycook.com
- simplycook.com
4,1
Goed
13K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 98% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Best fish curry ever!
I bought the box initially to take on a self catering holiday, but we enjoyed them so much that we signed up for a regular delivery, I've enjoyed all of them so far but tonight we had the goan fish curry and it was amazing, absoluetly delicious, definately going to be a regular in our house
14 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Laura,
Thank you so much for your lovely five star review! We're so happy that you're loving our kits, and that they're helping bring a slice of holiday home to you😊
We hope that you continue to enjoy them, and are always on hand to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
good customer service when I needed to…
good customer service when I needed to change my recipe selection.
16 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Sue,
Thank you for the super five star review! I'm happy to hear that our team were able to help you with your issue☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
FREE OFFER? Ha Ha Ha
I was offered four food boxes for the price of postage as a free offer when I bought an item from Currys. I thought I would give it a try.. I completed all my personal details and bank details but once I had done this, I was then taken to a page where I had to pick how often I wanted simply cook to deliver food boxes every week every two weeks or once a month. There was no option for I do not want any boxes. I had to go onto their website and find out how to cancel the apparent subscription I had taken out. I had to login to the website and I was eventually able to cancel. At no time was I informedi would be taking out a subscription to Simple Cook. The only positive I can say is they refunded the postage quickly. Free Offer - Be wary. (After my initial complaint the replied saying ’as a favour can you leave a review’ which I advised I wouldn’t as I didn’t have anything good to say about them. After my second complaint about another postage sum appearing as ‘Pending’ in my bank statement, which they have said wasn’t generated by them, they again asked for a review. Well here it is - devious, underhand, desperate. You're welcome.
13 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi there,
We are so sorry for the confusion. This an introductory offer to our subscription as explained at sign up and in the welcome email, however, if you feel the product is not for you- you are free to cancel your account at any time without further charge. You can do this within your 7 day trial period by dropping us an email at hello@simplycook.com
Customer Happiness Team
hello@simplycook.com
Customer service first class they…
Customer service first class they answer queries fast
15 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Nell,
Thank you for the super 5 star review! I'm happy to hear that our team were able to help☺️
We're always around to assist you! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Wow these boxes are AMAZING
Wow these boxes are AMAZING! We’ve been using them for over a year now and no complaints. The recipes are delicious and varied and always feel pretty healthy too. They’re quick to cook, never more than an hour total with prep time and require minimal effort after a days work which is ideal. Would 100% recommend!
14 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Hannah,
Thank you so much for this fantastic five star review! We're so happy to hear that our kits are helping create some easy home cooked meals after a long day - and we hope that you continue to enjoy them.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Great support & inspiring menu…
Great support & inspiring menu suggestions.
14 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi there,
Thank you for this lovely five star review! We're so happy to hear that our kits are bringing some inspiration to mealtimes, and we're always here to help.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Very Good service answer queries very…
Very Good service answer queries very quickly & always very obliging
Definitely recommend super products
10 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi June,
Thank you for this lovely five star review! We're so pleased to hear that your enjoying our kits, and our friendly team are always on hand to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Antwoord van SimplyCook
Hi Kevin,
Thank you for this fantastic five star review! We're so happy to hear that we're getting these very important things right, and are always on hand to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Love using simply cook .
Love using simply cook .. the recipes are easy to follow and produce lovely food .. I have had one problem and it was solved within hours of me sending an email which I was very impressed with.. overall a good service which helps us eat a nice meal which is quick and tasty
14 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Sue,
Thank you for the super 5 star review! I'm so happy to hear that our team were able to help you with your issue, and that you're loving the simplicity of using our kits☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Loving the simplicity of this.
Loving the simplicity of this.
Always been a traditional English/italian cook bringing up a family of 6. Now all happy in their own families time for the parents to love trying lots of world dishes
So good that’s it’s the spices etc that can just be kept so no waste
Love it would highly recommend
1 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Deborah,
Thank you so much for this wonderful five star review! We're so happy to hear that your families have been loving our kits, and that they're helping you taste some world cuisine from home.
We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Really hard to cancel subscription
To begin with I was really happy but then I found that I had used all I was interested in. Plus, the portions are huge.
Unable to find a way if canceling my subscription I kept moving the delivery day back by a month, setting my phone calendar to remind me to do so.
Then my card stopped working so I had to get a new one and didn't bother updating it in my profile. Thankfully they cancelled my subscription as a result.
I still have a plethora of unused boxes of spice to use so I should be fine for long time.
1 december 2025
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Fiona,
Thank you so much for taking the time to get in contact with us about this, although I'm very sorry to hear about the experience you have had here.
Your subscription can be cancelled at any time by scrolling down on the Manage Subscription page, or by reaching out to our friendly Customer Happiness team who can get this sorted for you.
We are always on hand to help if you need anything else!
Mia
Customer Happiness Team☀️
hello@simplycook.com
Great selection of easy to make recipes in approx 20 mins.
Great selection of easy to make recipes which include all the fresh spices and sauces. You buy any meats or fish required and fresh veg. You can request a quicker or later delivery date to suit your requirements.
13 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Mo,
Thank you so much for your wonderful five star review ! I'm so pleased to hear that you're loving our versatile kits, and enjoying switching these up.
We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Delighted with the kits
The meals are delicious and help with deciding what to have . Customer service is also excellent.
13 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Diana,
Thank you so much for your wonderful five star review! We're so pleased to hear that our kits are helping solve your mealtime indecision crisis😆
We hope that you continue to enjoy them, and our friendly team are always on hand to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Very easy recipes to cook and…
Very easy recipes to cook and invariably very tasty with a great selection to choose from.
13 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Howard,
Thank you so much for your fantastic 5 star review! We hope you continue to enjoy your mealtimes with us - and we are always here to help.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Great flavours
Great flavours, easy to follow recipes , cook when YOU want
Highly recommend
13 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Valerie,
Thank you so much for your lovely five star review! These are all things that are super important to us, so it's great to hear that we're getting them all right😆
We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Free box issue
Rejoined for regular deliveries and had an issue obtaining free box however Mia was brilliant and sorted out the problem quickly and efficiently. Very impressive customer service. Thank you.
12 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Jenny,
Thank you for the lovely five star review! I'm happy to hear that our team were able to help you with your issue☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Great customer service
Returned to SimplyCook in response to an offer, following receiving great recipes and spices for several months in 2024. A subscription error resulted in me being overcharged and I accordingly contacted the Happiness Team who confirmed within an hour or so that they would refund me, which they did in the next couple of days. Great customer service
12 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi there,
Thank you so much for your wonderful five star review!
We really appreciate your words, and are so pleased that you're enjoying our kits. Welcome back to SimplyCook, we hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Flavour bombs
I think this company will benefit many many families as they take the pressure off especially in busy working families. Having said that this doesn’t apply to me. I was given a few boxes off my brother to try and each one was lovely. I am retired and love cooking so these only add to my cooking experience especially when busy. There is one recipe here called Balinese Chicken curry which is especially gorgeous. I reached out to Simplycook today to see if I could order all four of these. Was helped by a very helpful lady called Mia who guided me through it. Can’t wait to receive them now. If you like a coconut flavoured curry with lovely flavour undertones this is one for you. Not too spicy
We’ll done
12 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Pat,
Thank you so much for your fantastic five star review! We really appreciate your words, and are so pleased that you're loving our kits, we hope that the Balinese Chicken Curries are enjoyed!
We hope you continue to enjoy your mealtimes with us - and are always here to help if you need anything.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Simple and delicious
Simple and all the spices needed are supplied
12 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Christopher,
Thank you so much for your lovely 5 star review! We hope you continue to enjoy your mealtimes with us - and we are always here to help.
Mia
Customer Happiness Team☀️
hello@simplycook.com
Customer service extremely good.
Customer service extremely good.
12 januari 2026
Review zonder uitnodiging
Antwoord van SimplyCook
Hi Mibby,
Thank you for the lovely five star review! I'm happy to hear that our team were able to help you with your issue☺️
We're always here to help! Thanks again for review, it's really appreciated.
Mia
Customer Happiness Team☀️
hello@simplycook.com
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