I always Ck Trustpilot before ordering from a website I’m not familiar with and did see a couple of comments that were concerning. My experience with Sincere Sally was great. Order process was easy, t... Toon meer
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Fiz uma compra com vocês a mais de um mês e não tive mais retorno de onde está minha encomenda, desde o dia 21/09 não tive atualização e nem retorno de vocês nas páginas oficiais como Instagram e emai... Toon meer
To begin, great website! I ordered a ring that is as stunning in real life as in the pictures/videos, if not better. The delivery did take a lot longer than stated (nearly two months to my country, wh... Toon meer
Their services are affordable and their customer care is very reliable. If they maintain this level of quality, I do not doubt their business will dominate the global market. I hope this review reache... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Sincere Sally was established in 2018 by young aspired fashion and jewellery designers, a brother & sister duo. The brand started as a fashion-forward online store that sold products to make other females feel inspired, empowered, and confident. They soon became one of Australia's fastest growing online brands in 2019. From there, the brand was declared one of the leading online women's fashion labels. We’ve spent these past few years travelling the world to learn about designing jewellery and ethically sourcing materials. After building strong relationships with our suppliers around the world we decided to focus more on helping our Earth and limiting fast fashion. In 2021, Sincere Sally decided to just focus on just selling jewellery.
Contactgegevens
Sunshine Plaza, Level 1 Shop 304/154-164 Horton Parade, 4558, maroochydore, Australië
- support@sinceresally.com
- sinceresally.com
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The rings are gorgeous
The rings are amazing, it’s delicate and gorgeous. I got 3, 2 in silver and the other one is gold. I’m in love of your product and the bags to keep them. The quality it’s amazing, I feel the delivery was slowly because I was exacting to have them.
I purchased 3 rings
I purchased 3 rings. The packaging was beautiful, the rings were the wrong size and one was missing a stone. I contacted support. They gave me a return shipping address in Australia and stated they would give me my money back once they received the shipment. It cost $30.00 to return them. I gave support a copy of the receipt, tracking number and a way for them to see once they arrived. I received notice of several attempts of delivery. I then emailed support again asking why they won't accept the delivery. It was finally accepted. I then contacted support several times showing proof of delivery and they will no longer respond to my emails, they have the three rings and have not issued my money back. It has been over 1 months. I am very disappointed and plan to tell everyone the horrible service that they provide.
I love Sincere Sally
I love Sincere Sally. Their jewelry is such great quality and they are so welcoming. It's so easy for me to find what I need on their website. I also love that it is a woman own brand.
Pure Junk
Took the ring out of the bag to try it on and the stone fell out of it. Looked like it was a glued on gem. What trash. Customer Service nonexistent
My ring is so beautiful
My ring is so beautiful, and I've gotten so many compliments on it. The size is perfect. The price was amazing and it actually came really quick! I got my ring in a little over a week, from Australia to the US. I would definitely recommend Sincere Sally! Their customer service is wonderful also! I have absolutely no complaints!
These rings are absolutely stunning and…
These rings are absolutely stunning and the price just can't be beat.
You guys make it easy to do everything
You guys make it easy to do everything! And are in constant contact so it’s easy to keep up with your stuff as well!
Sincere Sally has quickly become my…
Sincere Sally has quickly become my favourite jewellery brand. I purchased the Baguette Elitaire Ring, Classic Baguette Ring, and Signature Ring Band, and every single piece exceeded my expectations.
What I love most is how effortlessly elegant they are. They make me feel put together whether I’m heading to work, going out for dinner, or just running errands. The rings are comfortable, beautifully crafted, and look far more expensive than they are.
The Baguette Elitaire Ring is my absolute favourite — it catches the light beautifully and I’ve lost count of how many compliments I’ve received. The quality, attention to detail, and overall customer experience have been outstanding from start to finish.
In a world where online shopping can sometimes be hit and miss, Sincere Sally has been a brand I can genuinely trust. I’m already planning my next purchase and would recommend them to anyone looking for beautiful jewellery that you’ll treasure for years to come.
This jewlery is just absolutely… Exquisite!
This jewlery is just absolutely beautiful! I’ve been looking for jewlery that compliments me and all of my outfits for a while now. This brand is long lasting, stunning, and so durable! I found my new go-to brand that makes me feel beautiful!
Excelente producto ya ha sido 4 compas…
Excelente producto ya ha sido 4 compas q he hecho y estoy muy satisfecho gracias
Almost two months and I have not…
Almost two months and I have not received the ring I ordered,
I have email them many times and now they won't even respond ,I guess I am out 60 dollars and no ring.
I am so frustrated and upset , I was so exited to get a ring but I lost any hope of getting it.
Absolutely fantastic online shopping…
Absolutely fantastic online shopping experience! The jewelry is beautiful, elegant, and exactly as pictured on the website. Ordering was easy, shipping was fast, and everything arrived carefully packaged. The quality exceeded my expectations, and the attention to detail is evident in every piece. Customer service was responsive and helpful throughout the process. I’ve received so many compliments on my purchase and will definitely be ordering again. Highly recommend this boutique to anyone looking for unique, high-quality jewelry!
I love the jewelry and beanies
I love the jewelry and beanies. It’s well made and lasts
always an amazing experience
Beautiful ring
Beautiful ring, just like the photos! Really quick delivery too 🩷
Foggy diamond within a week
Foggy diamond within a week. Embarrassed to wear it. They do not take returns so now I am stuck with this HORRIBLE excuse for a diamond
LOVE
Love this brand. Was recommended by a friends and have never looked back. Quality is great & a huge selection of jewellery. I love love love.
I have sent 3 emails and 2 message on…
I have sent 3 emails and 2 message on Instagram and have no response. Absolutely noncustomer service and they definitely dont stick to their return policy. Run from this company!!
They provided a tracking number that…
They provided a tracking number that doesn’t existed and I’ve never received anything!
I am soooo fed up
I am soooo fed up. I ordered two rings from “Insincere Sally” on 3/31/26. I realized quickly when looking over the invoice that one of the rings was the wrong size. I quickly wrote to Support and Ericka answered me that afternoon assuring me that they got my email and would make the correction. On 4/13/26 I received my rings and the one came in the wrong size. I wrote to Ericka again and she responded on 4/15/26 saying that I needed to send a photo of the wrong sized ring because her “staff” said they had made the correction. It was obvious that the sizing was wrong. I received another confirmation from Ericka on 4/17/26 that the correct sized anniversary ring was on its way. On 5/7/26 I received an email asking me to send a review but the email they sent me did not allow me to access the review page. I wanted the rings so badly for a cruise my husband and I were going on on May 9, 2026. I have tried to contact them multiple times and there is no response. It has now been over a month and nothing. I am so angry. I would not recommend this company to my worst enemy. What a complete rip off! Please beware!
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