Great service. The company is all set for the next decade, but pricing in North America could include stationary/local pricing. $120 CAD unlimited competes with about $40 for 100GB 5g lte mimo. Yet ru... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I had question about switching between data plans. Sharon was the representative that assisted me. She explained the issue and why what I was asking for doesn’t work. However she was patient and found... Toon meer
Needed the Solis pro as internet backup for an event activation. Perfect size that doesn't take up too much space. So far the connection seems solid. Had some challenges getting my plan setup (user er... Toon meer
I have found SIMO customer service to be extremely helpful, whether by phone or online chat. They respond fairly quickly and stay with you until all your questions are answered. They are very patien... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Our personal wifi hotspot keeps you connected around the world with fast, secure, cost-efficient mobile data. #MySolisWiFi
Contactgegevens
180 Sansome Street, 4th Floor, 94104, San Francisco, CA, Verenigde Staten
- 415-992-9280
- support@skyroam.com
- skyroam.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
You will be throttled back with such a…
You will be throttled back with such a slow speed you cannot even log in to your account to complain about the slow speeds. I had to disconnect from the SIMO Solis and get back on my Verizon phone just to write this. Completely unacceptable, I purchased Unlimited Global Daily data plans and get about two hours of use before I get throttled back to where it’s completely useless. Think seriously before buying
Able to fix my mistake
Great experience and issue was resolved!
When all else fails
It has been very good to have it when all else fails! The four star is for couple of failures, even though they were eventually dealt with satisfactorily by customer service. It should not have happen in the first place.
This company is great
This company is great. I work remote and use this to work from my travel trailer. Any time I have run into an issue or had a question, they were able to resolve it immediately. They are always so kind, and I’ve never had to wait long for a resolution. I recommend this company to all my camper friends who just need data capabilities from time to time and don’t necessarily always need a monthly plan.
It took more than 15 minutes…but ✅
It took more than 15 minutes, but with a very patient person we were able to get the issue resolved.
My TECH LUIS Carvajal was the BEST 👌…
My TECH LUIS Carvajal was the BEST 👌 So fast at fixing the problem and most of all SUPER KIND!!🙏😇💖
Simo—or Solis—is a great thing
Simo—or Solis—is a great thing. Even where there isn't really any signal, you can still pick up a network. Plus, I just buy what I need. And the support is great and very fast, too.
Great talkin to Luis very helpful
Great talkin to Luis very helpful
Once we where on same page and he…
Once we where on same page and he understood my issue I was happy !
They helped me after a dispute worth…
They helped me after a dispute worth situation that occurred.
Charles helped me get my hotspot going…
Charles helped me get my hotspot going again. Thanks to charles i can get my project completed
been to multiple countries in ASEAN and…
been to multiple countries in ASEAN and no issues on connectivity. support is also always available in case of any quick queries
Mariana was wonderful
Mariana was wonderful, helping me understand the subscriptions I had.
Customer service was excellent!!!
Customer service was excellent at helping me link my device. Relieved that I’ll have backup cell service during an emergency.
Excellent customer service from Mary
Excellent customer service from Mary.
I left my device in the US when I was visiting, now back in Europe, I don't have my SkyRoam -- she cancelled the future billing and refunded the most recent charge.
In addition, I received some free airtime.
This is how companies should act.
Mary was amazing and very helpful
Mary was amazing and very helpful. She was able to address my issue promptly.
Mary is a super friendly
Mary is a super friendly, awesome and very knowledgeable agent. She answered the 1000 questions that I had. Even the very complicated ones. I want to thank her for her patience and for her outstanding courtesy. Customer service like hers is what keeps me with simo/solis!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.








