Sleeping Giant Reviews 

320
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

Our purchase & the delivery were exactly as we’d hoped for. Mary at Castle Hill has an extensive knowledge of the products. Today, the delivery team were on time & very professional. We would shop a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I have been awaiting for my delivery for over 10 weeks, it has just arrived, but I have been given a base that I did not order. I have attempted to call sleepy giant over 10 times, and no one has pi... Toon meer

Beoordeeld met 5 van de 5 sterren

John the salesman struck the perfect balance, welcoming without being pushy, and clearly knowledgeable about the products. He knew exactly what to suggest for my needs, and thanks to his advice, I end... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is not the first delivery from sleeping giant, the sales team are very helpful the pricing is good and the quality great. The delivery team sent us messages to keep us informed on delivery . Th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Slaapkamermeubilair winkel
  2. ook in
  3. Beddenwinkel
  4. Matrassenwinkel
  5. Meubelwinkel

Geschreven door het bedrijf

Sleeping Giant prides itself on offering a wide range of excellent mattresses from the world's very best companies, so you can get your ideal night's sleep. We're also proud to say we offer some of the most affordable bedroom furniture in Australia (though we never skimp on quality!), and with Australia's best range of mattresses, beds, rugs, homewares & decor, we know you will find the perfect pieces for your bedroom here at Sleeping Giant.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

320 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 79% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(320)

312 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Well worth the visit online & click and…

Well worth the visit online & click and collect .
Rhanks to Jordan @ hope island sleepijg Giant. ✅️

4 juni 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hello Garry, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Beoordeeld met 5 van de 5 sterren

Great couple of guys

Great couple of guys. Got held up for a couple of minutes in our driveway by another truck making a timber delivery but they were patient and kind. Highly recommend

9 juni 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Leane, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 1 van de 5 sterren

Poor experience wish I never walked…

Poor experience wish I never walked into your store

4 juni 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Gregory, We appreciate you taking the time to leave a rating and are sorry we did not meet your expectations. Please let us know your order or invoice number so we can look in to this further for you. Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent customer service from start…

Excellent customer service from start to finish. A very knowledgeable and professional team at their Auburn store. Great communication, delivery & installation. Highly recommend them. We are very happy with the ensemble we purchased.

30 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hello Brett, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Beoordeeld met 5 van de 5 sterren

Easy and the delivery was true to the…

Easy and the delivery was true to the tracking information, no time wasted. Thank you!

3 juni 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Brody, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

All of the team from shop to delivery…

All of the team from shop to delivery provided very professional services.
Thank you

2 juni 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Deborah, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Easy and quick service

Easy and quick service . Salesman was polite and very knowledgeable which made choosing the right mattress very easy . Delivery was great , constant communication and can track on the app . Delivery drivers both polite and efficient.
I would highly recommend this company to anyone looking for a new mattress

2 juni 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Beoordeeld met 5 van de 5 sterren

Excellent customer service

The team at Sleeping Giant Logan Homecentre were extremely helpful when we purchased our king bed and mattress. Quick delivery and assembly and excellent customer service.

24 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Stephanie, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent service

Very good customer service supported by excellent delivery. Great communication and delivery was on time to the minute.

2 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hello SimonP1985, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Beoordeeld met 5 van de 5 sterren

Great service from shop through to…

Great service from shop through to delivery and putting the beds together

29 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi John, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 2 van de 5 sterren

Still waiting for beds to arrive at

Still waiting for beds to arrive at warehouse. Online said stock and is not available. Got email told 4 weeks wait. Would not have brought the beds.
No communication between warehouse and online.

14 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Misty, I hope this message finds you well. Please accept my apologies for the delay. I would like to inform you that the stock has arrived earlier than the 4 weeks ETA, and a notification email has been sent. Kindly respond to our email should you require any further assistance. Thank you

Beoordeeld met 5 van de 5 sterren

A sale we couldn't miss !

We made a 2 purchases and were really happy with our options. Staff were helpful, a beautiful new lady named joy who i met a few day's prior to our purchase took her time to go over everything with me, from our bed frame to types of mattresses. So knowledgeable. She is a real asset to the Helensvale store.

24 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hello Kate, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Beoordeeld met 5 van de 5 sterren

Both the delivery guys were extremely…

Both the delivery guys were extremely carefull and helpful. Would fully recommend their service.

28 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

Beoordeeld met 5 van de 5 sterren

New matress delivered

We had been shopping for a new mattress for a while and kept returning to Sleeping Giant in Campbelltown, where our top two mattress choices were located. The staff were friendly, patient, and very informative. They made the whole process pressure‑free and gave us plenty of time to try the mattresses and pillows, offering helpful advice along the way. They also understood that this is a large and important purchase, and we really appreciated that.

The delivery team arrived with our new mattress, removed our old one, took all the packaging with them, and were quick, efficient, and friendly.

Thank you for the great service.

27 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hi Vanessa, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 3 van de 5 sterren

The delivery was done thankyou for that…

The delivery was done thankyou for that !
After the fitting I asked can I check the fittings as I need to make sure bed doesn’t make any sound . They dent offended and said you can keep checking the bed fitting they will do and you put the mattress yourself. I found this little un professional kindly take care of it

26 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service, price & couch

Great service, great price and great product. Delivery was on time and super easy.
Highly recommended

26 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hello Bill, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Beoordeeld met 5 van de 5 sterren

Hunting down comfy mattress & base for my teenage son

Went on a hunt to purchase mattress and base at Sleeping Giant in Moore Park. There was a sale at that time and my son needed a new bed set.

The sales representative who served us - a well mannered and attentive young lady, was very informative and helpful in helping my son select suitable mattresses and base. She patiently allowed him to take his time testing the mattresses and stepped in when he had queries. She also provided us detailed quotes on the products we were interested in.

Products were well priced for quality products. However, my son needed the set as soon as possible as he was sleeping on the floor (out of choice). As delivery would take 4-6 weeks we ended up purchasing from a different store that had stock available - that’s how popular they are!

I highly recommend Sleeping giant: for the excellent service, quality and well priced products.

21 mei 2026
Review zonder uitnodiging
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Antwoord van Sleeping Giant

Hello Erin, We appreciate your positive feedback about your experience and will share it with the The Sleeping Giant Pty Limited team!

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Maria was very professional and made the whole experience easy. I’m glad I went to Sleeping Giant and thoroughly recommend them. Going back next week to purchase accessories.

23 mei 2026
Review zonder uitnodiging
Logo Sleeping Giant

Antwoord van Sleeping Giant

Hi Troy, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team at The Sleeping Giant Pty Limited made your experience pleasant and we look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service. Very efficient and lovely men who set the bed up for me. They were extremely kind, professional and helpful. I would go back to buy any further bedding and/or furniture at sleeping giant. Thank you very much. When I bought my bed frame and mattress, the lady who served me “Charlotte” was amazing. I loved having her help me pick out my bed for my home. The price was also unreal! The sale that they had on was great. Delivery fees are very reasonable too, where you can deliver I think up to 9 items and the delivery fee remains the same.

25 mei 2026
Review zonder uitnodiging
Logo Sleeping Giant

Antwoord van Sleeping Giant

Thank you so much for you kind review, we will pass it on to the team.

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