Sleeping Giant Reviews 

The delivery guys were awesome and the tracking service was amazing! Highly recommend this service!

Communication and updates from purchase to delivery were amazing, yet to try mattress but service was 100%.

The delivery team who showed up and delivered the mattress were fabulous, put it in place with 0 trouble. They were fantastic!

On time delivery, excellent customer service as they kept me on track with sms notifications.

The whole experience was very stress free. The staff were very helpful, and the delivery was super easy. I have never seen anyone pick up a mattress and power up stairs like the guy delivering my mattress - I was so impressed!

Charlie at Tuggerah is truly such an asset to the company. She made our experience so fun and easy and I would highly recommend Charlie and her team to anybody looking for a great new addition to their home! - Teagan.

We bought what we like at a very good price. Staff was very friendly & helpful .

Great service, welcoming and full product knowledge. Derek was very helpful, communicated well and knew the products well. Delivery was fast and staff were very approachable.

Very polite and efficient

Wrong parts delivered. Responses using AI, no apology, no updates. We still have no idea when we will receive the correct pieces to put our sofa bed together and have had to cancel stays since last Tuesday

Gooooooddd

I like Sleeping Giant Bankstowns because the sale staff (Miss Haylee) is very professional and easy to communication with. On time delivery;
Thank You

Bed assembled efficiently and rubbish removed. So worth getting that service! Had delivery hiccup but was resolved quickly by staff. Happy with the gas lift bed.

The salesperson was very knowledgeable about the mattresses and took the time to explain the features and benefits of each one. He was patient, helpful, and made the shopping experience comfortable by never pressuring us to make a purchase or trying to upsell. Delivery was also good on time with plenty of notifications of when they will arrive.

EMMA from the Tuggerah branch was absolutely brilliant!! The level of professionalism and realism was exactly what we needed as first time new bed buyers. She made the experience incredible. The delivery driver boys also showed a level of respect and kindness when it came to calling when they were on the way, coming into my home and following through with the service I was promised of taking all contents to bedroom!

I thought customer service was dead, I was wrong. Went to a “homemaker centre” to buy a bed and a mattress- went into so many stores- everyone ignored us unless we were interested in their mist expensive floor stock. Jodie at Moore Park and Eddie at Alexandria were amazing.

Quality of goods was excellent as well.

Made my day, and my family’s day!

Great selection at great sale prices.
Had to wait longer than expected as stock was out.
But all worth it.
Great communication and delivered with care.
Thank you Sleeping Giant.

The drivers arrived on time as advised from the text I received earlier in the day.
The delivery drivers were warm and friendly. Josh the driver went over and above carrying the mattress inside of the house for me.

Kesh was extremely helpful in finding the right mattress for my needs. I originally planned to visit Koala, but I'm glad I stopped by Sleeping Giant first. The service, product quality, and warranty were excellent. I highly recommend Sleeping Giant over other mattress brands. They offer a wide range of mattresses, and delivery was completed within 3 days instead of the 2-week wait I was expecting. The delivery team communicated well and placed the mattress directly in the bedroom with great care and professionalism. Mattress is the most important thing of your life.