The Slinger Bag has been one of my more frustrating purchases. The product is poorly designed, which makes it frustrating to use and therefore useless. So many things don't work, from the power fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ich bin sehr zufrieden mit meiner Slinger Padel Bag. Leider war der Ball Collector nach 6 Monaten kaputt, aber der Kundenservice hat fantastisch reagiert. Das Teil wurde anstandslos und innerhalb weni... Toon meer
Bedrijf heeft geantwoord
Pickleball machine has worked great. Provides many settings that allow you to focus on many types of shots. Seems to be well constructed. Battery is easily removed for charging and storage in a clima... Toon meer
Bedrijf heeft geantwoord
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
2K reviews
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Super Kundenservice
Ich bin sehr zufrieden mit meiner Slinger Padel Bag. Leider war der Ball Collector nach 6 Monaten kaputt, aber der Kundenservice hat fantastisch reagiert. Das Teil wurde anstandslos und innerhalb weniger Tage ersetzt. Ein sehr bemühtes Team und ein reibungsloser Ablauf – so wünscht man sich das. Absolut empfehlenswert!
25 maart 2026
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Günter,
Thank you so much for taking the time to share your experience, we truly appreciate your kind words.
We’re delighted to hear that you’re enjoying your Slinger Padel Bag, and especially glad that our team was able to quickly resolve the issue with your Ball Collector. Providing a smooth and reliable support experience is very important to us, so it’s great to know we met your expectations.
We sincerely appreciate your support and recommendation, and we’ll be sure to share your kind words with the team.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Slinger no longer…
I purchased my Slinger Pickleball Machine in February 2024 and received it in March 2024.
Since then, I’ve experienced repeated hardware failures that raise serious concerns about the product’s reliability and durability.
In September 2025, the machine stopped working and I was told the PCB (control board) needed to be replaced. Although the unit was already out of warranty, I was provided a replacement PCB.
Now, in March 2026, the machine has failed again with the same issue — requiring yet another PCB replacement, which is currently out of stock. I’ve been placed on a notification list with no clear timeline.
Needing three PCB boards (including the original) within two years is unacceptable for a machine at this price point and suggests a deeper design or quality issue.
Additionally, in August 2024 I requested replacement ball tubes because the adjustment knobs broke off, making them unusable. After months of follow-up, I finally received replacements — but those knobs have now started breaking as well.
This indicates a consistent problem with component durability, not just a one-time defect.
Overall, while the concept of the Slinger machine is great, my experience has been marked by repeated failures, fragile parts, and delays in getting replacements.
I cannot recommend this product based on long-term reliability.
9 maart 2026
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi NT,
Thank you for taking the time to share your detailed feedback, and we’re truly sorry to hear about the issues you’ve experienced with your Slinger Pickleball Machine.
We understand your frustration with the recurring PCB failures and the delays due to parts being out of stock. At this time, replacement PCBs are indeed unavailable, and we are still waiting for stock to arrive. We acknowledge how inconvenient this is, especially given the impact on your ability to use the machine.
We also note your concerns regarding the durability of the ball tube adjustment knobs. Feedback like yours is important, as it helps us identify areas where improvements are needed in both product design and component reliability.
While your unit is no longer under warranty, we would still like the opportunity to review your case more closely and see how we can assist further. Please feel free to reach out to our support team through the channels below:
Support Channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We sincerely apologize for the inconvenience this has caused and appreciate you bringing this to our attention.
Best regards,
Slinger Support Team
Bravo
The product is a simple design but well made and thought out. Now i can work on my game solo with my Slinger.
25 februari 2026
Antwoord van Slinger Bag
Hello Doug,
Thank you for taking the time to share your feedback, we truly appreciate it.
We’re glad to hear that you find the design simple yet well thought out, and that it’s helping you train independently. Being able to practice on your own and continue improving your game is exactly what Slinger is designed for, so it’s great to know it’s delivering that value for you. We know how important it is to have a reliable and easy-to-use training partner, and it’s wonderful to hear that your Slinger is supporting your progress on the court.
We truly appreciate your support and are happy to have you as part of the Slinger community. Feedback like yours motivates us to continue improving and delivering products that help players at all levels enjoy the game and develop their skills.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Love the bag
Love the bag. It has improved my game. Some have mentioned the topspin being problematic. I don't find it to be true. It has no more topspin than a heavy hitting 4.5 player. Even at top speeds, it's not overwhelming. It's helped me work on taking balls on the rise and made my serve returns way better. Only regret it not buying sooner!
23 februari 2026
Antwoord van Slinger Bag
Hello Damian,
Thank you for sharing such a thoughtful review, we really appreciate you taking the time to highlight your experience with the Slinger Bag.
It’s great to hear that it’s making a meaningful difference in your training and helping you develop key aspects of your game. Feedback like yours, especially from players actively using the machine in realistic scenarios, is incredibly valuable to us and the wider tennis community.
We’re also glad to hear your perspective on the spin and overall ball delivery. Insights like this help provide a clearer picture of how the machine performs in real match-like conditions.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Support and parts
Support and parts: after 2 years the control panel stopped working. I contacted customer support and they walked me through everything. I bought a new panel and replaced it. My slinger bag is working great again! The process was very easy and the part arrived at my home within a few days, so I can keep practicing my tennis.
19 februari 2026
Antwoord van Slinger Bag
Hi Dr. Laber,
Thank you very much for taking the time to share your detailed experience and for leaving such a positive review.
We’re very glad to hear that our support team was able to guide you through the troubleshooting process and help identify the issue with the control panel. It’s great to know that the replacement process was straightforward and that the new panel arrived quickly, allowing you to get your Slinger Bag up and running again without too much interruption to your practice.
Our goal is always to provide helpful support and make replacement parts easy to obtain when needed, so customers can continue enjoying their Slinger Bag and focus on improving their game. Feedback like yours is truly valuable to us and very encouraging for our entire team.
We’re happy to hear that your Slinger Bag is working great again and that you’re back on the court practicing.
If you ever need assistance in the future, please feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here and happy to help.
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Mike,
Thank you for taking the time to share your experience and for leaving such a kind review about Slinger Bag.
We’re delighted to hear that you found our service both great and fast. Our team always strives to provide prompt, helpful, and reliable support, so it’s very rewarding to know that your experience reflected that. Feedback like yours means a lot to us and encourages our team to continue delivering the best possible service to our customers.
We truly appreciate your support and are glad to have you as part of the Slinger Bag community.
If you ever need any assistance, please don’t hesitate to reach out to our support team through the following channels:
Email:support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here and happy to help.
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Xavier,
Thank you very much for taking the time to share your experience and for leaving such a positive review about your Slinger Bag.
We’re delighted to hear that you are enjoying the product and that our support team was able to provide the assistance you needed. Our goal is always to deliver not only a reliable and high-quality training solution but also responsive and helpful customer support whenever our customers need it.
Feedback like yours is truly appreciated by our entire team, as it reassures us that we are on the right track and motivates us to continue improving both our products and our service. We’re very glad that Slinger Bag is helping support your training.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Ich habe mittlerweile meinen 2 Slinger…
Ich habe mittlerweile meinen 2 Slinger Bag bekommen und wieder Probleme mit der Elektronik. Leider gibt es in Deutschland kein Reparatur Service und da meine Garantie abgelaufen ist, stehe ich nun da. Außer eine Vertröstungs-Mail, wo darauf hingewiesen wurde, dass kein Reparaturservice existiert und das Sie sich melden, falls es was neues gibt, kam von Dunlop Neu-Isenburg leider auch nichts.
Somit muss ich jetzt selbst schauen wie den Slinger Bag wieder zum Laufen bringe. Echt ärgerlich...
1 december 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Peph.
Thank you for sharing your feedback. We’re truly sorry to hear that you’re experiencing electronic issues. We understand how frustrating that must be, especially after already receiving a replacement unit.
While we are the USA support team, Slinger operates through exclusive distributors in different regions. In Germany, Dunlop (Neu-Isenburg) is the authorized distributor and service partner responsible for warranty support within that territory. This structure ensures regional compliance, parts availability, and localized service management.
That said, we completely understand how discouraging it can feel to be without a repair option, particularly once the warranty period has expired. Although we are limited in what we can directly authorize outside of our region, we are happy to help guide you with troubleshooting steps or available replacement part options where possible.
Please feel free to share more details about the issue you’re experiencing, and we will do our best to point you in the right direction.
ou can contact us through the following support channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Overcharged
I orders 4 screws for battery housing and was charged 10 bucks for 4 screw and another 10 bucks in shipping and handing gore a envelope that could have been mailed with a postage stamp
20 dollars for 4 screwed
13 januari 2026
Antwoord van Slinger Bag
Hi Paul,
Thank you for taking the time to share your feedback. I completely understand your frustration, and I’m sorry that the cost of the screws and shipping felt unreasonable.
While the screws themselves are a low-cost item, the shipping and handling fee covers more than just postage. This includes order processing, packaging, handling, tracking, and courier fees, which apply regardless of the size of the item. Unfortunately, we’re unable to ship parts using standard letter mail, as all orders must be sent through our courier system to ensure delivery confirmation and support in case of any issues.
That said, we truly value your feedback, and comments like yours help us continue to review and improve our processes where possible.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email:support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Answered my questions promptly
Answered my questions promptly, and walked me through the problem-solving. Pictures and video were helpful. We figured out I needed a new control panel, which I purchased through Slinger. Video for changing out the old one was helpful. Machine now works great!
22 januari 2026
Antwoord van Slinger Bag
Hi John,
Thank you so much for taking the time to share your experience with us.
We’re really glad to hear that our team was able to answer your questions promptly and walk you through the troubleshooting process. It’s great to know that the photos and videos were helpful, and that replacing the control panel resolved the issue successfully.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email:support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support
Everything simply works as advertised!
19 januari 2026
Antwoord van Slinger Bag
Hi Herbert,
Thank you for taking the time to share your experience with us. We truly appreciate you choosing Slinger Bag and leaving your feedback.
We’re pleased to hear that your Slinger Bag is meeting your expectations and performing the way it should. Hearing from customers who are enjoying their training sessions helps motivate our team and confirms that our focus on quality, reliability, and ease of use is making a real difference.
If you ever have any questions, need assistance, or would like guidance on getting the most out of your Slinger Bag, our support team is always here to help. You can reach us through any of the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Thank you again for your support and trust in Slinger Bag. We hope you continue to enjoy many productive and enjoyable sessions ahead.
Best regards,
Slinger Support Team
No review text
18 december 2025
Love the launcher but there are issues
Love the launcher, however I have issues. 1)The tabs on the ball tube eventually snap off. I am on my 3rd ball tube, waiting for my replacement. I have been waiting for almost 3 month, out of stock is all I get back from support. If I ever get a replacement ball tube. I have requested the warranty is extended by the amount of time it takes to get a replacement. Otherwise Slinger can refund me 55 dollars which is the cost of a replacement. I am not impressed that if I ever get a replacement that in the 1 year warranty I will be on my 4th ball tube. 2) I have complained about the power cable that connects to the power supply. ~every 3 months I will not have power. So I pull out the power supply and the power cable is no longer fasten and I have to reconnect the cable. I laughed when support wanted pictures of the issue. A picture with the cable on the PS, then a picture with the cable off the PS, give me a break. 3) I complained the latch for the door does not reach the hook. Support wanted pictures again. I had to go buy a longer latch to allow it to reach the hook. I have seen picture of used Slinger Bags where the door was ready to fall off where they over stretched the door/latch.
7 oktober 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi there,
Thank you for taking the time to share your experience with the Slinger Bag. We’re sorry for the inconveniences you’ve encountered.
Regarding the ball tube replacement, we understand your frustration with the delay. At this time, we are still waiting for our stock to be replenished, which is why replacements have not yet shipped. We know this is not ideal and appreciate your patience while we work through the shortage.
We also note your comments about the power cable connection and the door latch. To better review and assist with these concerns, we encourage you to contact our support team directly so we can look into your case in more detail.
Email: support@slingerbag.com (mailto:support@slingerbag.com)
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Thank you again for your feedback. We appreciate you bringing these concerns to our attention.
Best regards,
Slinger Support Team
Absolutely love this machine, but...
Absolutely love this machine, but was very disappointed to find that the phone app was NOT available for download in the USA.
9 december 2025
Antwoord van Slinger Bag
Hi Peter,
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you absolutely love your Slinger machine. Knowing that it’s helping you enjoy your training and get the most out of your time on court truly means a lot to our entire team.
We also appreciate you raising your concern regarding the app. At the moment, the Slinger App is temporarily unavailable, while we complete important backend system updates to improve long-term stability and performance. During this time, the app’s features won’t be accessible. We understand this can be disappointing, and we sincerely apologize for the inconvenience. We expect the app downtime to last for the next couple of weeks, after which the app will be restored and available again.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Thank you again for your support and for being part of the Slinger community.
Best regards,
Slinger Support
Above the top Customer Service
I sent my Slinger bag to a wrong direction. As I realized that I got in contact with Joel who was always open to support my case, follow it up and gave me clear information on how to solve the issue.
As my intention was to give the Slinger Bag as Christmas gift I decided to purchase a second one while waiting for the first one to be returned to Slingerbag warehouse.
Then Tania took care of my case and funds were properly refunded to my credit card the same day that the warehouse received the returned package.
Never seen that kind of service and attitude to repair a mistake made by the customer.
5 december 2025
Antwoord van Slinger Bag
Hi Alejandro,
Thank you so much for taking the time to share your experience with Slinger Bag. We truly appreciate your kind words.
We’re happy to hear that we were able to assist you and help resolve the situation efficiently. Providing clear guidance, timely follow-ups, and fair resolutions, especially when a purchase is intended as a gift, is something we take great pride in.
I’ll also be sure to pass along your feedback to Tania, as she’ll be happy to know her assistance made a positive impact.
Thank you again for your trust and support. We hope you enjoy your Slinger Bag, and please don’t hesitate to reach out if we can assist you in the future.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
All of the marketing talks about…
All of the marketing talks about oscillating, but had no clue that you have to pay another couple hundred dollars for that feature!
1 december 2025
Antwoord van Slinger Bag
Hi Jason,
Thank you for your feedback, and we’re sorry for any confusion this may have caused.
We’d like to clarify that the oscillation feature is provided through a separate oscillator accessory and is not built into the Slinger Bag by default. This design allows us to offer flexibility for a wide range of players. Many users prefer a fixed ball feed for repetition-based drills, while others choose to add oscillation for more varied training.
By offering the oscillator as an optional add-on, customers are not required to pay extra for a feature they may not need, while still having the option to upgrade their setup based on their training goals.
We appreciate you sharing your experience, as feedback like this helps us improve how clearly we communicate our product features. If you have any questions or would like assistance choosing the right configuration, our support team is always happy to help.
Support Channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
Best regards,
Slinger Support Team
Antwoord van Slinger Bag
Hi Bill,
Thank you very much for taking the time to share your feedback with us! We’re truly happy to hear that you found our website easy to navigate and that your order arrived quickly. Providing a smooth and reliable experience from browsing and ordering to delivery is something we work hard to deliver, so it’s great to know it made a positive impression.
We sincerely appreciate your support and are excited for you to enjoy your Slinger Bag on the court. Whether you’re using it for training, practice, or match preparation, we hope it helps you get the most out of every session.
If you ever have any questions, need tips, or require assistance at any point, please don’t hesitate to reach out to our support team. We’re always here to help and can be contacted through any of the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to support you.
Best regards,
Slinger Support
I use my slender ball machine a lot…
I use my slender ball machine a lot With my Tennis lessons I give 7 days a week I It does have some wear and tear on it which is understandable especially with the way I use it once the panel board went out slinger right away found out what the problem was your reps immediately had one ready for me and sent it to me right when I paid for it and within a couple of days I was up and running again you guys are very efficient fast it will solve problems anytime I need a troublesyou guys are always there for me thank you for your awesome customer service
14 november 2025
Antwoord van Slinger Bag
Hi Larry,
Thank you for sharing such thoughtful feedback. It’s great to hear how much you’ve been using your Slinger Launcher in your daily coaching, and we truly appreciate the trust you place in the product, especially with the demanding schedule you keep.
We’re glad our support team was able to quickly pinpoint the issue with your control panel and get a replacement out to you right away. Knowing that you were able to resume your lessons within just a couple of days is exactly the outcome we aim for. Reliable service and fast turnaround are priorities for us, and it’s rewarding to hear that the experience met your expectations.
Your note about our team being consistently available to help means a lot. We’re committed to making sure you always have the support you need to keep your sessions running smoothly.
If you ever have questions, concerns, or need assistance in the future, you can reach us anytime through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at slingerbag.com
We’re here whenever you need us.
Best regards,
Slinger Support
After going back and fourth on issues…
After going back and fourth on issues with my dead battery and related PCB board, I was finally able to get a new board from customer support then upon me installing there new board, my battery is still dead. I was then informed that slinger bag batteries are on back order!!!! This is very poor customer service as current users should be given priority over new battery orders.
6 november 2025
Antwoord van Slinger Bag
Hi Henry,
We’re truly sorry for the difficulties you’ve encountered with your battery and PCB board. We understand how frustrating it can be to go through multiple rounds of troubleshooting, install a replacement part, and still end up without a functioning launcher. That’s far from the experience we aim to provide, and we sincerely apologize for the inconvenience this has caused.
We also understand your concern regarding the battery being on backorder. The battery is currently on backorder due to a lack of stock, and we are not prioritizing new orders over existing users who require a replacement. Our team has been working closely with our suppliers to replenish inventory as quickly as possible, and we recognize how disappointing it is to wait—especially when you’ve already spent time and effort trying to resolve the issue. Your feedback is important, and we appreciate you taking the time to share it.
Please know that we’re committed to improving our service and support processes, and your comments help us do that.
Support Channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website
Thank you again for your patience and understanding, and we’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Jose,
We’re very sorry to hear about the inconvenience you’ve experienced with the delivery of your Launcher.
I reviewed the communication you had with our support team and confirmed the following:
• Your order was placed on November 5th, and tracking information was sent to you the following day.
• You later contacted us with concerns about the delivery, and we opened a lost package claim with the courier.
However, during this process, you opened a dispute with your credit card company. When a dispute is opened, the payment for the order is automatically withdrawn from us until the credit card company completes its investigation. Because of this, we are unable to ship a replacement unit until the dispute is resolved and the funds are returned either to you or to us.
Normally, once a lost package claim is approved, we would ship a replacement right away. But due to the active dispute, we are restricted from doing so.
You do have options:
1. If the credit card company returns the payment to us, we will ship a replacement immediately.
2. If you choose to cancel the dispute, we can ship a replacement right away or issue a full refund—whichever you prefer.
At this time, with the dispute in the hands of the credit card company, we are unable to take further action. If you would like to continue working with us to resolve this quickly, please reach out, and we will gladly proceed as soon as the dispute is cancelled.
Thank you,
Slinger Support Team
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