The Slinger Bag has been one of my more frustrating purchases. The product is poorly designed, which makes it frustrating to use and therefore useless. So many things don't work, from the power fo... Toon meer
Bedrijf heeft geantwoord
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Ich bin sehr zufrieden mit meiner Slinger Padel Bag. Leider war der Ball Collector nach 6 Monaten kaputt, aber der Kundenservice hat fantastisch reagiert. Das Teil wurde anstandslos und innerhalb weni... Toon meer
Bedrijf heeft geantwoord
Pickleball machine has worked great. Provides many settings that allow you to focus on many types of shots. Seems to be well constructed. Battery is easily removed for charging and storage in a clima... Toon meer
Bedrijf heeft geantwoord
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... Toon meer
Bedrijf heeft geantwoord
4,1
Goed
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Months for a battery?
19 augustus 2025
Antwoord van Slinger Bag
Hi Seth,
Thank you for sharing your feedback. We sincerely apologize for the delay in getting batteries back in stock. We completely understand how frustrating it can be to wait this long.
Please know that we have been actively working with our suppliers and logistics partners to resolve the issue, but unfortunately, the process has taken longer than expected. We are still waiting for new stocks to arrive and will make them available as soon as possible.
We truly appreciate your patience and understanding while we work through this. If you’d like, our support team can notify you the moment the batteries become available again.
Support Channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Roger,
Thank you so much for taking the time to share your feedback with us. We’re really happy to hear that your remote is working well with your machine—it’s always great to know when things are running smoothly, and we appreciate you letting us know about your positive experience.
At Slinger, we want to make sure that every customer feels supported not just during setup but throughout their entire journey with our products. Should you ever run into questions, need troubleshooting tips, or simply want advice on getting the most out of your Slinger Bag, our team is always just a message or call away.
Here are the ways you can easily reach us whenever you need:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available directly on our website at www.slingerbag.com
We’re truly grateful to have you as part of the Slinger community, and we hope you continue enjoying many great sessions with your machine.
Best regards,
Slinger Support
Not getting much value out of this…
Not getting much value out of this machine. The settings are sooo hard to figure out. The machine has VERY heavy top spin so hard to control if wanting to work on volleys and you can’t turn it off. The return policy is non existing so be careful and ensure this is something you really need.
25 augustus 2025
Antwoord van Slinger Bag
Hi Gabby,
Thank you for sharing your experience with us, and we’re truly sorry to hear that you’ve had difficulty getting the most out of your machine. We completely understand how frustrating it can feel when the settings don’t match your expectations.
Regarding the topspin, we always recommend starting with the lowest setting and gradually adjusting upward until you find the setting that best fits your playstyle. This way, you can fine-tune the machine’s performance to your training needs, whether it’s volleys, rallies, or more advanced drills. Our support team would be happy to guide you step by step to make sure you’re getting the most out of your launcher.
As for your comment about our return policy, we do have one in place, and you can review all the details here:
👉 https://slingerbag.com/pages/returns
If you’d like, we’d be glad to assist you directly with setup and adjustments to ensure you’re comfortable with the machine and maximize its value. If you prefer, you can also check out out website community page where you can find different videos and drill settings at https://slingerbag.com/pages/community
You can easily contact us anytime through these channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We appreciate your feedback—it helps us continue improving both our product and customer experience.
Best regards,
Slinger Support
Battery replacement took almost 1 year!
I waited almost a year for a replacement battery. It's hard to believe that these aren't kept in stock.
19 augustus 2025
Antwoord van Slinger Bag
Hi Edward,
We sincerely apologize for the frustration and inconvenience you’ve experienced. We completely understand how difficult it must be to wait this long for a replacement battery.
Over the past year, batteries have come back into stock a few times but have sold out quickly each time. We are currently waiting for the next shipment to arrive, which has unfortunately led to some unexpected delays. Please be assured that as soon as inventory is available, we will notify everyone who has requested an update. We are actively working to increase supply so batteries remain in stock.
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help, and we truly appreciate your patience and understanding.
Battery issues
My first battery didn’t work - it was outside of warranty but out of box. I contacted to get a new one - 5 months later after the season I could use it, could I buy a replacement.
19 augustus 2025
Antwoord van Slinger Bag
Hi James,
Thank you for sharing your feedback.
We sincerely apologize for the inconvenience you experienced regarding your battery replacement. When you first contacted us, our battery stock had just sold out, which unfortunately caused the long delay in restocking and prevented us from assisting you sooner. We understand how frustrating this must have been, especially as it affected your ability to enjoy your machine during the season.
We truly appreciate your patience. Our team is working hard to alleviate the replacement battery shortage and restore availability.
If you have any further questions or need assistance, you can always reach us through our support channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Thank you again for your feedback and for being part of the Slinger community.
Best regards,
Slinger Support Team
Ordering a new remote
No problem replacing the remote for my Pickleball Slinger Bag. Got remote working with no issues.
19 augustus 2025
Antwoord van Slinger Bag
Hi Jimmy!
Thank you so much for sharing your experience with us!
We’re glad to hear that the remote replacement for your Pickleball Slinger Bag was smooth and that everything is now working without any issues.
We truly appreciate your support and are always here if you need any assistance in the future. Please don’t hesitate to reach out through our support channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Thanks again for being part of the Slinger community!
Best regards,
Slinger Support Team
Great ball feeder, horrible customer service
To have no support for battery replacement is pathetic.
8 september 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Tom,
Thank you for sharing your feedback with us, and we’re sorry to hear about the experience you’ve had with your battery.
We’d like to clarify that Slinger comes with a limited warranty, and as outlined in our warranty terms, the battery is not covered. This is because all rechargeable batteries naturally deteriorate over time, and this process can accelerate if they are not charged and maintained as instructed in our user manual.
That said, we completely understand your concern. Please note that we are currently waiting for new battery stocks to arrive, and once available, we’ll be able to support customers who need replacements.
As this review doesn’t include identifying information, we’re unable to access your order history to comment on prior support. In the meantime, if you’d like any assistance, our support team would be happy to help. You can reach us through:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Georg,
Thank you so much for your kind words! 🌟 We’re delighted to hear that you’ve had a great experience with our support team and that our replies have been helpful and prompt.
Providing excellent service is something we truly value, and your feedback means a lot to us.
If you ever need further assistance, feel free to reach out anytime through:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Best regards,
Slinger Support
One part pickleball machine one part tennis machine
I purchased and received the Pickleball machine in April 2025. When it arrived, the oscillator for the Pickleball machine had a large crack in it. I contact the company and talk to several people over the phone and through email. I did receive a replacement escalator however it was blue and was the one that went with the tennis ball machine. I was informed that they would work the same. However, I ordered the orange Pickleball machine for close to $1000 and I don’t want a missed matched color machine. I have contacted Slinger numerous occasions since April 2025 and continue to be promised that I will receive the orange oscillator. It is now five months later and I have yet to receive the orange oscillator that goes with the Pickleball machine. I have yet after five months to use the machine waiting for the correct color of oscillator… planning to send it back if I don’t receive the correct color SOON!! I have spoken to my credit card company. I have been told if this situation does not get corrected to get back with them in order to return the Pickleball machine for a full refund as I did not get the complete machine I ordered. I know this sounds petty but I paid $1000 for this machine and I don’t want parts of two different machines that are two different colors.
8 april 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Carol,
We sincerely apologize for the frustration and inconvenience you’ve experienced regarding your oscillator. We completely understand your concern about receiving a mismatched part, especially after making such a significant purchase.
At this time, we unfortunately have not yet received any stock of the orange Pickleball oscillators. This is why our support team provided you with the tennis (blue) oscillator in the meantime, as it functions the same way and allows you to continue using your machine.
We recognize, however, that the color consistency is important to you and we truly regret the delay. Please be assured that once the orange oscillators arrive in our inventory, we will prioritize shipping one to you right away.
We greatly appreciate your patience and understanding while we work to resolve this, and we’re truly sorry again for the inconvenience this has caused.
If you need further assistance, feel free to reach out to us anytime through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Best regards,
The Slinger Team
Very difficult to communicate via email…
Very difficult to communicate via email
Takes so many back and forth and very time consuming
13 augustus 2025
Antwoord van Slinger Bag
Hi Alex,
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about the frustration you experienced with communicating over email. We completely understand how back-and-forth exchanges can feel time-consuming, especially when you just want a quick resolution.
After reviewing your case, I can see that our team worked to get a replacement charger sent out to you under warranty as quickly as possible. I’m glad we were able to provide a solution, though I recognize the process could have felt smoother.
Please also know that in addition to email, you’re always welcome to reach us through live chat on our website at www.slingerbag.com or by phone at 856-617-5931, which can often be quicker for real-time assistance.
We genuinely value your feedback, as it helps us improve the way we support our customers, and I appreciate you giving us the chance to make things right.
Best regards,
Slinger Support
Easy to order the replacement elevation…
Easy to order the replacement elevation knob. Arrived in timely manner. Great follow-up.
7 augustus 2025
Antwoord van Slinger Bag
Hi Dan,
We truly appreciate you taking the time to share your experience with us. It’s always great to hear when our customers have a smooth ordering process and receive their items without delay. Knowing that our follow-up left a good impression reassures us that we’re on the right track in providing both quality products and reliable service.
Your feedback motivates us to keep improving and reminds us why we love what we do.
If you need any assistance moving forward, please don’t hesitate to get in touch with our support team through any of these channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help, and we look forward to supporting you whenever you need us.
Best regards,
Slinger Support
Customer secice is not good
6 augustus 2025
Antwoord van Slinger Bag
Hi Jesusa,
Thanks for your feedback and we are sorry for any confusion here. We reviewed the correspondence and your order and saw that you initially asked about the free case of tennis balls. On the order, a $25-off code was applied, and as noted on our site, promotions can’t be combined, which is why the free-balls offer didn’t trigger. To make this right, we offered to ship the tennis balls for the value of the discount you used, which you accepted, so your final total effectively matched the free-balls promotion you were aiming for.
If you need any further assistance, please don’t hesitate to reach out through any of our support channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help.
Best regards,
Slinger Support
Bait and switch
The promotion said i would get a free case of balls if i bought a slinger. They didn't send the balls saying that I got $ off on the slinger. The promotion never mentioned that. It just said free balls. Still have not received them. Illegal bait and switch. Very disappointed.
5 augustus 2025
Antwoord van Slinger Bag
Hi Paul,
Thank you for your review and we are sorry this was disappointing.
After checking your order, the promo code 25OFFLAUNCHERS was applied at checkout. Our system allows only one promotion per order, so the free case of balls offer couldn’t be combined. This one-promo policy was noted on the discount page and on the Launcher product page.
To make this right after you felt blindsided, we offered an alternative: we can send the tennis balls and adjust your order so your total matches the free-balls promotion. We reached out to confirm your shipping address, but it seems we didn't hear back from you—without that confirmation, we weren’t able to process the order.
If you’d like to move forward with that option, please contact us at
📧 Email: support@slingerbag.com
💬 Live Chat: available on our website at www.slingerbag.com (https://www.slingerbag.com/)
📞 Phone: +1 (800) 450-9480
We're here to help and truly appreciate your support.
Best regards,
The Slinger Team
Best Pickleball Partner Ever!
The Slinger Bag has been a game-changer for us. Every Saturday we rent a court—my husband drills, I scoop up the balls, and somehow we both get a workout. The oscillator keeps things interesting, and the ability to change speed, height, feed, and spin means tons of drill options. The remote is super handy, and battery life hasn’t given us a single problem. Easy to roll, easy to use, and worth every penny.
11 juli 2025
Antwoord van Slinger Bag
Hi Angella,
Thank you so much for taking the time to share your experience! We’re absolutely delighted to hear that your Slinger Bag has become such a valuable partner in your pickleball practice. Stories like yours truly inspire us, it’s wonderful knowing the bag is helping you and your husband stay active, improve your game, and enjoy your time on the court together.
We work hard to design products that are not only effective but also easy and enjoyable to use, so it means a lot to know that features like the oscillator, remote, and portability are making a difference for you. Feedback like this motivates us to continue developing products that bring even more fun and flexibility to the game.
We’re grateful for your trust and support, and we’re so glad the Slinger Bag has been worth the investment for you.
If you ever need any assistance, feel free to reach out to our support team anytime through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help and happy to support your journey on and off the court. Thanks again for being part of the Slinger community, we’re thrilled to be your partner in play!
Warm regards,
Slinger Support
Antwoord van Slinger Bag
Hi Brenton,
Thank you so much for taking the time to leave us a review! We’re very happy to hear that you had a great experience with us. Knowing that our website was easy to navigate and that your order arrived on time means a lot to our team, we work hard to ensure a smooth and reliable process for all of our customers.
Your feedback motivates us to continue improving and delivering the best possible service. We truly appreciate your trust in Slinger and are glad that we could provide you with a positive experience.
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Hoang,
Thank you so much for taking the time to leave us a review. We’re really happy to hear that you find your Slinger Bag good and valuable, and that you’re enjoying it. That’s exactly what we love to hear, our goal is to make practice more accessible, convenient, and fun, so it means a lot knowing it’s doing that for you.
If you ever have any questions, need tips on getting the most out of your machine, or require assistance, please don’t hesitate to reach out to us. We’re always here to help and make sure you continue to enjoy your Slinger experience.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Responsive but not helpful
24 juli 2025
Antwoord van Slinger Bag
Hi Cara,
Thank you for sharing your feedback. We understand how frustrating it can be when something goes missing during shipping and take longer to deliver than anticipated. In this case, the lost remote was unfortunately outside of our control and with the shipping carrier. However, I can see that you still received your package and were able to resolve the issue you were experiencing.
Our support team did their best to assist you throughout the process and provided accurate information to help reach a resolution as quickly as possible. We truly appreciate your patience and understanding.
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Slinger win
I originally bought the tennis slinger bag from the website and during that time there was a promotion going. If you purchase a slinger bag and hit add to cart then it would add the free box of balls as well. I hit buy now, not realizing there was a promotion. I received the bag and had it for a few weeks, I then visited the site again for another item and saw the promotion. I reached out to customer service about the promotion and the escalated it. The company ended up sending me a free box of balls while also paying for shipping on top of it. I have to say this goes beyond what I consider customer service. I am very pleased with the company as a whole and recommend doing business with them.
30 juli 2025
Antwoord van Slinger Bag
Hi Montrell,
Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you’re enjoying your Slinger Bag and that our team was able to resolve the promotion situation in a way that left you satisfied.
We always strive to go the extra mile for our customers, so it’s wonderful to know that the gesture made a positive difference for you. Your kind words and recommendation mean a lot to us and to the whole Slinger team.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Michael,
Thank you so much for your feedback! We’re delighted to hear that you found the ordering process to be quick and easy. At Slinger, we work hard to ensure that everything from browsing to checkout is as smooth and convenient as possible, so it’s great to know that your experience reflected that.
We truly appreciate your support and for taking the time to share your thoughts—it helps us continue improving and delivering the best service possible.
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help, and we look forward to supporting you again in the future!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Robert,
Thank you for taking the time to share your review—we’re happy to hear that your Slinger Bag is working well and that you’ve found it easy to set up.
We also appreciate your feedback regarding the remote range. Input like yours helps us identify areas where we can improve the product experience, and we’ll make sure to pass this along to our development team.
If you experience limited remote range, please view the appropriate video below for tips on improving remote signal strength:
🥎 Pickleball Launcher: https://support.slingerbag.com/hc/en-us/articles/25196560160663-Improving-the-range-of-the-remote-for-Pickleball-launcher
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
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