The Slinger Bag has been one of my more frustrating purchases. The product is poorly designed, which makes it frustrating to use and therefore useless. So many things don't work, from the power fo... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ich bin sehr zufrieden mit meiner Slinger Padel Bag. Leider war der Ball Collector nach 6 Monaten kaputt, aber der Kundenservice hat fantastisch reagiert. Das Teil wurde anstandslos und innerhalb weni... Toon meer
Bedrijf heeft geantwoord
Pickleball machine has worked great. Provides many settings that allow you to focus on many types of shots. Seems to be well constructed. Battery is easily removed for charging and storage in a clima... Toon meer
Bedrijf heeft geantwoord
Everything works as I expected, and I'm very happy with it. Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved. Aesthetically, the orange & black c... Toon meer
Bedrijf heeft geantwoord
4,1
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Quick and accurate diagnosis
22 juli 2025
Antwoord van Slinger Bag
Hi Michael,
We truly appreciate you taking the time to share your experience. We’re so glad to hear our team was able to quickly and accurately diagnose the issue for you. We understand how important it is to get back on the court without unnecessary delays, and we’re happy we could help make that happen.
We’ll be sure to share your feedback with the support team—they’ll be delighted to know their efforts made a difference. If you ever need assistance again, you can always reach us through the following channels:
Email: support@slingerbag.com
Call/Text: 856-617-5931
Live Chat: available at www.slingerbag.com
Thank you again for your kind words and for being part of the Slinger community.
Best regards,
Slinger Support
Maria the rep was very nice and…
Maria the rep was very nice and informative. It is pleasant to be able to speak to a real person
14 juli 2025
Antwoord van Slinger Bag
Hi Timothy,
We know how valuable it is to connect with someone who genuinely listens and provides helpful answers, so it’s wonderful to hear that Maria was able to make your experience both pleasant and informative. We’ll be sure to pass along your feedback to her — I’m certain it will make her day.
Hearing stories like yours reminds us why we love what we do. Thank you for taking the time to share your thoughts and for being part of the Slinger community.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Perfect Communication.
17 juli 2025
Antwoord van Slinger Bag
Hi Gabriel,
Thank you for your wonderful feedback! We’re so glad to hear you had a great experience and found our communication to be perfect. At Slinger, we believe that clear and timely communication is just as important as delivering quality products. It’s always rewarding to know that our efforts to stay responsive and supportive have made a positive impact on your experience.
Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your thoughts. Reviews like yours motivate our team to keep delivering the best service possible for every Slinger customer.
If you need any assistance in the future, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help and look forward to serving you again in the future.
Best regards,
Slinger Support
Non-existent Battery Support
The rating is for the battery. After 3-4 years, you need to replace the battery, Basically impossible because Slinger does not make replacement batteries available. Their website just says “out of stock” and is never replenished.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Brad,
Thank you for sharing your experience and feedback with us.
We truly value your support and understand your concern about battery replacement. Please rest assured that replacement batteries for the Slinger Launcher are actively being produced and have been available at several points over the past 3–4 years, including as recently as last week.
We’d be happy to notify you as soon as they become available again. Please let us know if you’d like to be added to the notification list.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email:support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
Thanks again for your patience and understanding — and for being a part of the Slinger community.
Best regards,
Slinger Support Team
Outstanding training aid and excellent value
Slinger was recommended by a friend and it has exceeded expectations. I bought because I wanted to improve efficiency of my ground strokes. I get valuable reps using Slinger that I would otherwise have to pay for in a tennis class. Slinger is very portable and simple to use. Ball boy mode perfect when lungs need a break. I strongly recommend getting oscillator. Slinger will easily pay for itself in the first year. Criticisms on heavy ball are exaggerated, at least for a 3.5. My daughter joined me to play and she enjoyed Slinger when we took a break from rallying with each other. TBD on battery life but I follow instructions to charge after I play. I met a fellow Slinger owner at the courts who has used same battery for five years with heavy use. Overall, great buy and I expect I’ll enjoy for long time!
30 juni 2025
Antwoord van Slinger Bag
Hi Peter,
Thank you so much for the fantastic review! We're thrilled to hear that your Slinger experience has exceeded expectations and is helping you get those valuable reps in — all while keeping things fun and flexible.
It's great to know you're finding the portability, ease of use, and features like Ball Boy mode and the oscillator so effective. We especially love hearing that it's become something you can enjoy with your daughter as well!
Thanks for sharing your feedback on the ball speed and battery — and we're glad you're already connecting with fellow Slinger users at the courts. If you ever need support down the line, we’re always here to help.
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Best regards,
The Slinger Support Team
I was able to get the part and…
I was able to get the part and instructions to fix my 5 year old Slinger. Great service.
8 juli 2025
Antwoord van Slinger Bag
Hi Dana,
Thank you so much for taking the time to leave a review!
We’re thrilled to hear that you were able to get the part and instructions to fix your 5-year-old Slinger. It’s always great to know our customers are still enjoying their machines after all these years, and we’re glad our team could assist you.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Slinger is exactly as advertised
Slinger is exactly as advertised. Well made. Easy to set up and use. Very pleased with purchase.
26 juni 2025
Antwoord van Slinger Bag
Hi Mary,
Thank you so much for taking the time to leave such a great review! We're thrilled to hear that your Slinger is performing exactly as advertised. It’s always wonderful to know that customers find the machine well-made, easy to set up, and enjoyable to use — that’s exactly what we strive for.
We truly appreciate your support and are so glad you're happy with your purchase. Whether you're training solo or just getting some extra practice in, we hope the Slinger continues to be a valuable part of your game.
If you ever need any assistance or have questions in the future, please don’t hesitate to reach out. Our support team is always happy to help!
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
Thanks again, and happy hitting! 🎾
Best regards,
Slinger Support Team
Antwoord van Slinger Bag
Hi James,
Thank you so much for taking the time to share your feedback! We're thrilled to hear that your Slinger Bag arrived promptly and is working well. It's always rewarding to know that our efforts to provide a smooth delivery experience and a reliable product are making a positive impact.
If you ever need any assistance or have questions about your machine, feel free to reach out to our support team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help and make sure you get the most out of your Slinger experience.
Wishing you many great sessions on the court!
Best regards,
Slinger Support Team
Überlegt es Euch gut, die Maschine zu kaufen
Überlegt es Euch gut, die Maschine zu kaufen:
Ich habe sie im Mai 2025 über Tennis Point in Deutschland online gekauft, auch, weil ich dachte, es gibt ein 30-tägiges Rückgaberecht - das Gerät schaue ich mir mal an. Die Rückabwicklung des Kaufes innerhalb 30 Tagen wurde jedoch von Tennis Point nach Rücksprache mit Dunlop abgelehnt.
Aus meiner Sicht bestehen u.a. die folgenden Mängel. Die entsprechende Stellungnahme von Tennis Point / Dunlop habe ich dahinter geschrieben:
1. Sie „verschluckt“ nicht nur gelegentlich, sondern ständig einzelne und auch mehrere Bälle, so dass man nie weiß, wann der Satz Bälle tatsächlich durchgelaufen ist oder ob nicht doch im nächsten Moment wieder weitere 10 Bälle geflogen kommen, wenn man schon zurück auf der anderen Seite ist, um die Maschine auszuschalten (siehe auch unter 2. Fernbedienung).
Antwort Tennis Point / Dunlop: Dass sich gelegentlich einzelne Bälle in der Maschine verkanten, ist bei Geräten dieser Bauart normal und kein Defekt. Mit einer regelmäßigen Reinigung und einer nicht übermäßigen Befüllung lässt sich dieses Verhalten minimieren.
2. Die Fernbedienung hat entgegen der Aussage nur eine geringe Reichweite, maximal ca. 5-6 Meter. Auf gar keinen Fall kann man sie damit von der anderen Seite des Platzes bedienen wie behauptet. Das war nicht nur bei meiner Maschine so sondern auch bei einem weiteren Mitglied unseres Tennis-Vereins. (Auf der Website von Tennis-Point heißt es, man könne die Maschine bequem von der anderen Seite des Platzes bedienen – falsch!)
Antwort Tennis Point / Dunlop: Die von Dir beschriebene Reichweite von 5-6 Metern liegt im normalen Bereich. Staub oder Verschmutzungen können die Reichweite zusätzlich einschränken. Wenn Du möchtest, senden wir Dir gerne kostenlos eine neue Fernbedienung zu, sollte sich die Situation nicht verbessern.
3. Der Akku und das entsprechende Lademodul sind offensichtlich minderwertig. Es wird vorgesehen, dass man den mehrstündigen Ladevorgang durchgehend beaufsichtigen muss und das Ladegerät umgehend manuell entfernen, sobald die Ladeanzeige grün blinkt, wenn man nicht Schäden am Akku riskieren will. So steht es in der Bedienungsanleitung. Das mag für einen Beta-Prototypen okay sein, aber nicht für ein am Markt seit Jahren eingeführtes Gerät für über 1.000 Euro.
Antwort Tennis Point / Dunlop: Das Ladeverhalten des Akkus entspricht den Vorgaben des Herstellers. Wenn das Ladegerät grün blinkt, ist der Ladevorgang abgeschlossen. Eine permanente Überwachung des Ladevorgangs ist nicht nötig. Das manuelle Abziehen des Ladegeräts nach Ladevorgang ist bei Geräten dieser Art üblich und stellt keinen Mangel dar.
4. Der wichtigste Punkt: Die Maschine wirft alle Bälle immer mit sehr starkem Topspin aus. Das mag okay sein, wenn man gezielt auf Topspin-Bälle aus ist, aber dass die Maschine keine geraden Bälle spielen kann, und das nicht mal ansatzweise, macht sie unbrauchbar für das Training mit meinen Anfänger-Tennisschülern.
Antwort Tennis Point / Dunlop: Die Slinger Bag ist darauf ausgelegt, Bälle mit Topspin auszuspielen. Das ist eine Eigenschaft des Geräts und kein Mangel. Eine Funktion für absolut gerade Bälle gibt es bei diesem Modell nicht. (!!!)
Mit diesen Einschränkungen muss man also trotz eines behaupteten 30-tägigen Rückgaberechtes leben und kann die Maschine nicht zurückgeben. Eine Anmerkung zu Gebrauchsspuren am Gerät. Jeder ausgeworfene Ball hinterlässt hartnäckige Filzrückstände an der Maschine, so dass es quasi unmöglich ist, sie ohne Spuren von Gebrauch zurückzuschicken, wenn man sie einmal benutzt hat.
Wer das Risiko trotzdem eingehen will, ansonsten ist die Maschine ganz okay. Weitere Themen wie Lauf- und Lebensdauer des Akkus habe ich nicht getestet. Aber dazu gibt es auch noch andere Rezensionen.
31 mei 2025
Review zonder uitnodiging
Antwoord van Slinger Bag
Hi Rainer,
Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your experience with the Slinger Bag hasn’t met your expectations, and we appreciate the opportunity to respond to each of your concerns directly.
1. Ball Jamming / Missed Shots
We understand how frustrating it can be when the machine misses or delays shots. While occasional jamming can happen with any type of ball launcher, it should not be a constant issue. This can often be minimized by:
Regularly cleaning the feeder plate and wheel area.
Avoiding overfilling the hopper (we recommend 72 balls max).
Using clean, dry, and pressureless balls for optimal consistency.
2. Remote Control Range
We’re sorry that the remote did not function as expected. The typical range is around 5–6 meters, but factors like interference, battery level, or environmental obstructions can impact performance. You can access an article/directions to help improve the range here: https://support.slingerbag.com/hc/en-us/articles/25197931366167-Improving-the-range-of-the-remote-for-Tennis-launcher
3. Battery and Charging Process
We appreciate your concerns about battery safety. While the charger blinking green does indicate that charging is complete, we include the guidance to unplug the charger manually as an extra precaution — not due to a flaw, but to prolong battery life as noted with all lithium ion batteries.
Continuous supervision is not required, and rest assured, following normal charging procedures will not damage the battery.
4. Topspin Ball Delivery
You are correct that the Slinger Bag is designed to deliver balls with topspin. This is a core feature of the machine and part of its training design. At this time, there is no adjustment to deliver completely flat balls. We understand how this could be limiting for certain types of training — especially for beginners. Many different drills can be used with the machine and see on the community page of our website: https://slingerbag.com/pages/community
5. Return Policy Clarification
We're sorry to hear that your return request was declined. As your purchase was made through a third-party distributor (Tennis Point), their return policy and product handling are separate from ours as you have reached the USA support department.
We also understand your concern about felt residue making the product appear used — it’s a valid point but one that cannot be changed due to the design and fabrication of tennis balls.
We genuinely appreciate your feedback and are always striving to improve both our product and customer experience. If you have any further technical questions, please don’t hesitate to reach out.
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Thank you again for your honest review and for giving us the opportunity to respond.
Warm regards,
Slinger Support Team
The Right FIX on time and in budget
Your customer support was awesome. I would describe the electrical ilssues I thought might be happening and thay asked for some simple test results back. In my case the on-off switch was not the root of the problem, the main board was. They quoted a reasonable price to replace the board and I ordered it. It showed up quickly with a a new remote for it. Installing the board was short and quick - and made everything work like new. That made me HAPPY. I am again playing Tennis, getting in my Exercize and in generable feeling GREAT. THANK YOU SLINGER - TERRY ALLEN (JULY 22, 2025)
30 juni 2025
Antwoord van Slinger Bag
Hi Terry,
Thank you so much for your kind words! We’re truly glad to hear that our support team was able to assist you promptly and effectively. It’s always our goal to make the process as smooth as possible, and we’re thrilled to know that replacing the main board got your machine back in top shape.
Even better knowing you’re back out on the court, getting your exercise, and feeling great is exactly what we love to hear! Your happiness and continued enjoyment of tennis mean the world to us.
If you ever need assistance, feel free to reach out to our support team — we’re always here to help!
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Best regards,
Slinger Support Team
Just awesome!
1 juli 2025
Antwoord van Slinger Bag
Hi Ahmed,
Thanks so much for the awesome feedback! We're thrilled to hear you're enjoying your Slinger experience.
If you ever need assistance, feel free to reach out to our support team, we're always happy to help!
Email: support@slingerbag.com
Call/Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
Best regards,
Slinger Support Team
Antwoord van Slinger Bag
Hi Kathryn,
Thank you so much for your kind words! It’s great to hear the machine has been working well for you and that you’re finding it simple and enjoyable to use.
If you ever need any assistance, feel free to reach out to our support team through any of the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Everything works as I expected
Everything works as I expected, and I'm very happy with it.
Functionally, the remote has a ridiculously short range - like 10 feet. This NEEDS to be improved.
Aesthetically, the orange & black combo sticks out like a sore thumb. I may actually tape things off and put some appropriate paint over the orange...
8 mei 2025
Antwoord van Slinger Bag
Hi Steve,
Thank you for sharing your experience with the Slinger Bag—we’re glad to hear you're enjoying it overall.
We understand your concern about the remote range. While performance can vary depending on the environment, we’ve included some steps below that may help improve its range:
Improving Remote Range – https://support.slingerbag.com/hc/en-us/articles/25196560160663-Improving-the-range-of-the-remote-for-Pickleball-launcher
Thanks for sharing your opinion on the color of the launcher — we understand that everyone has different tastes, and we're sorry to hear the orange isn't to your liking!
If you need any assistance, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Antwoord van Slinger Bag
Hi Jaime,
Thank you so much for your kind words—we're thrilled to hear everything went well and that you had a great experience with our customer service team!
If you ever need anything in the future, we’re always here to help.
Feel free to reach out through any of the following support channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available at www.slingerbag.com
Thanks again for being part of the Slinger community!
Best regards,
Slinger Support
Figure out the battery situation!
If you had replacement batteries in stock I could give you 5 stars, but I have a giant paperweight of a machine in my garage that has collected dust all summer now.
16 juni 2025
Antwoord van Slinger Bag
Hi Mark,
We’re really sorry to hear about your experience and truly apologize for the delay with your replacement battery. We understand how frustrating it must be to have your machine sitting unused, and that’s certainly not the experience we want you to have.
At the moment, we're still waiting for an update from the manufacture regarding replacement batteries. Please rest assured that we’re actively following up and doing our best to get this resolved as soon as possible.
If you need any assistance in the meantime, feel free to reach out to our support team through the following channels:
📧 Email: support@slingerbag.com
📱 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slinger Support
Very happy with the performance
Very happy with the performance, practical, it won’t brake the bank light weight, lots of pros.
I would like more speed of the ball and be able to choose the spin.
6 juni 2025
Antwoord van Slinger Bag
Hi Marco,
Thank you so much for taking the time to share your experience with the Slinger Bag! We're thrilled to hear that you're happy with its performance, practicality, and value—it truly means a lot to us.
We also appreciate your suggestions about adding more ball speed and adjustable spin options. Feedback like yours helps us continue improving and innovating our product to better meet the needs of the tennis community.
If you ever have any questions or need support, feel free to reach out to us through the following channels:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support Team
Company was so responsive when I had a…
Company was so responsive when I had a question and reached back out to see if all was well. The Slinger Pickleball machine is amazing. I can drill all the shots I need to. Easy to use and everything is handy. They thought of everything when they designed it!
13 juni 2025
Antwoord van Slinger Bag
Hi Audrey,
Thank you so much for your kind words and for sharing your experience with the Slinger Pickleball machine! We're thrilled to hear that it's helping you drill all your shots and that you’ve found it easy and convenient to use.
We’re also really glad to know our team was able to support you promptly—providing helpful service is just as important to us as delivering a quality product.
If you ever need anything or have more feedback, we’re just a message away:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: available on our website at www.slingerbag.com
We truly appreciate your support!
Best regards,
Slingerbag Support Team
Great product bad customer service…
I had a slinger bag from a couple years ago. Ordered a new Oscillator received that and decided to just get a new bag. I’ve been trying to return the oscillator for the last month and I’m told that they’ll cover the shipping cost but have yet to send me a return shipment label. Every time I text they tell me they have a technical problem with emailing me a label. The product is fantastic! customer service not really..
4 juni 2025
Antwoord van Slinger Bag
Hi Ron,
We’re very sorry that it took longer than anticipated to receive your return shipping label. Unfortunately, there was an unexpected issue with the software we use to generate return labels — something we’ve not experienced before. It took our IT team longer than expected to identify and resolve the problem, and during that time, our support team was unable to provide a label while the system was down.
We completely understand and share your frustration, as we know how important timely service is. The issue has now been resolved, and your prepaid return shipping label was sent to you via email on July 1st. We also attempted to call to confirm you received it, but were unable to leave a voicemail as we were disconnected from your voicemail box.
As you noted in your review, each time you reached out by text, our team responded — and we did our best to keep you informed with the most accurate information we had at the time. The delay was not a lack of willingness to help, but rather a technical issue that was unfortunately out of our hands. That said, we acknowledge that your return request for the oscillator was made on June 16th, and the label was not provided until July 1st — a two-week delay that we truly regret.
We're happy to hear you're enjoying the product, and we hope to have the opportunity to show you that our support team is dedicated and responsive. Please don’t hesitate to reach out if there's anything else we can do to help.
You can contact us at:
📧 Email: support@slingerbag.com
📞 Call or Text: 856-617-5931
💬 Live Chat: Available on our website at www.slingerbag.com
Warm regards,
The Slinger Support Team
5star
I had a truly positive and memorable experience with Tania from customer support. She didn't just answer my questions or resolvemy issue-she went above and beyond, exceeding my expectations in every way. Her willingness to go the extra mile made a real diference and showed genuine care for my concerns. Tania's professionalism, emphaty, and dedication left a lasting impression.l truly appreciate her support.
9 juni 2025
Antwoord van Slinger Bag
Hi Gil,
We truly appreciate you taking the time to share your experience.
It's great to hear that your interaction with Tania stood out in such a positive way. We're proud to have her on our team, and your feedback reinforces the care and effort she brings to each customer.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support Team
Antwoord van Slinger Bag
Hi Milisav,
Thank you for your kind words and for taking the time to leave a review.
We’re glad to hear that everything met your expectations and matched the information on our website. It's important to us that our customers have a clear and reliable experience from start to finish.
If you need any assistance, feel free to reach out to our support team through the following channels:
Email: support@slingerbag.com
Call or Text: 856-617-5931
Live Chat: Available on our website at www.slingerbag.com
We’re always here to help!
Best regards,
Slingerbag Support Team
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