Smile Kitchens Reviews 

602
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TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Charlotte has designed our new beautiful kitchen and been so useful in maxing the space we have while making sure it still feels open and works well for how we are going to use it, all while managi... Toon meer

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Beoordeeld met 5 van de 5 sterren

Had my kitchen delivered today by the team! The delivery guys Rob and Harry were brilliant, kept me updated with delivery times so I didn't need to stay in all day and nothing was too much trouble. Th... Toon meer

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Beoordeeld met 5 van de 5 sterren

Had a brilliant experience with Smile, they were attentive and responsive the whole time and made a normally stressful process so much smoother! Jane ran all my design consultations and was so patient... Toon meer

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Beoordeeld met 5 van de 5 sterren

Our designer Alicia was very helpful and accommodating to changes we made last minute and the tight timeframe we were working in. She pushed hard for us to achieve what we needed and we cant wait to s... Toon meer

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Bedrijfsgegevens

  1. Kookwinkel

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Online Kitchen design and supply


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4,8

Uitstekend

TrustScore 5 uit 5

602 reviews

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4,8

Alle reviews

(602)

133 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very happy, order placed.

We have just placed our order with Smile Kitchens after a few months of making decisions on the design.

We had originally visited some local showrooms and start looking at DIY Kitchens, however the lack of design support concerned us. Up popped Smile Kitchens on social media adverts and we had an initial call with Corinne.

We were sold pretty quickly to be honest, Corinne wasn’t pushy and listened carefully to our ideas and offer alternative ideas and solutions too.

I checked the background of the business and was happy with those checks, the sales support and design support was excellent - even after lots of changes because we were still building the extension. Nothing was too much effort and we were constantly reassured.

Our kitchen is now on order and the design pack shared to us went to our fitter who was very happy with all the information contained in it.

I wouldn’t hesitate to recommend Smile Kitchens and look forward to sharing our kitchen on Instagram Norths_on_the_hill

22 mei 2025
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Antwoord van Smile Kitchens

Thanks so much for your amazing review, Richard! We’re delighted you chose Smile Kitchens and that Corinne was able to support you throughout the design process. It means a lot to hear how reassured you felt.

We’re pleased your fitter found the design pack helpful too! It's important to us that everything runs smoothly from design to installation.

Thanks again for choosing Smile Kitchens. We can’t wait to see your new kitchen come to life (and to spot it on Instagram!)

Beoordeeld met 5 van de 5 sterren

Kitchen Design and Planning

Fantastic experience with SmileKitchens; our designer Corinne was so so helpful, had fantastic ideas and worked with us to achieve what we wanted. We had numerous calls at a time to suit us which worked really well. The visuals, 3D walk throughs were fantastic. Corinne really went above and beyond for us and helped us over come issues we encountered during our reno. Looking forward to the kitchen arriving and being installed!

28 mei 2025
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Antwoord van Smile Kitchens

Thanks for your wonderful review, Joel! We’re delighted to hear Corinne was so helpful and went above and beyond throughout your kitchen journey.

It’s great to know the visuals and 3D walk-throughs helped bring your vision to life and that our flexible approach worked well for you.

Thanks for choosing Smile Kitchens — we can’t wait for you to enjoy your new kitchen!

Beoordeeld met 5 van de 5 sterren

Corinne is a brilliant designer!

It's been a genuine pleasure designing our kitchen with Corinne at Smile. She has been endlessly creative and patient throughout the whole process, making sure everything is within our budget without sacrificing on the luxuries we wanted. The samples we received were amazing quality and made the selection process a breeze. We can't wait to see how it comes to life over the coming weeks!

28 mei 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks for your lovely review, Katherine! We’re thrilled to hear you enjoyed designing your kitchen with Corinne — she’ll be pleased to know how much you appreciated her support throughout the process.

It’s great to hear the samples helped make your selection process easier!

Thanks for choosing Smile Kitchens. Wishing you many happy memories in your new kitchen!

Beoordeeld met 5 van de 5 sterren

Fantastic, flawless service - highly recommend

I had an absolutely fantastic experience with Smile kitchens! I am possibly the world's most indecisive person, but also the busiest. Corinne Barton was my designer and she was just fantastic. I think in the end I met with around 8 different kitchen designers / company's, it might even have been more. Smile were absolutely stand out for me - I had so many design meetings where we tweaked the plan, and Corinne was sooo patient with me. She was so friendly and also extremely responsive on email. She was not at all pushy, just really really helpful. She was so knowledgeable and was able to make loads of recommendations and suggest things I hadn't thought of. She was not pushy at all and just wanted to get the kitchen right for us. From my experience with other kitchen designers, you had to make time to go into the show room to sit down, and then have maybe 1 other meeting, and it was really difficult making time to visit and often it was hard to contact people. Smile design process was so so handy to be able to have virtual design meetings and design it all on screen right before your eyes, and play around with, rather than just being presented with a plan. They send samples really quickly in the post, and I even had a bespoke colour for the kitchen island which was a seamless process and meant I got exactly what I wanted at only a small price increase. Overall, I genuinely cannot recommend them highly enough, especially for the price which was beyond reasonable - and cheaper than anything we had been quoted elsewhere! A final big shout out to Corinne who was fantastic start to finish I was honestly blown away.

22 mei 2025
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Antwoord van Smile Kitchens

Thanks for your amazing review, Rachel! We’re delighted to hear you had a fantastic experience — and that Corinne made such a difference throughout your kitchen journey. She’ll be pleased to know how much you appreciated her support.

It’s great to hear our virtual design process made things easier and more flexible, and that you enjoyed a tailored service right down to the bespoke island colour.

Thanks again for choosing Smile Kitchens. Wishing you many happy memories in your new kitchen!

Beoordeeld met 5 van de 5 sterren

Izzy my designer has been so helpful!

I've had a great experience so far with Smile Kitchens, the design process has been really convenient and such a lovely experience with Izzy my designer. I've had lots of emails and zoom calls to make sure everything is correct and if I needed to change anything no job was too big or small. It's been a joy. Looking forward to seeing my utility room come together.

22 mei 2025
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Antwoord van Smile Kitchens

Thanks for your lovely review, Liza! We’re so pleased to hear the design process has been such a positive experience - Izzy will be delighted to know how much you’ve appreciated her support and attention to detail.

It’s great to hear it’s been a joy so far, and we can’t wait for you to see your utility room come to life!

Beoordeeld met 5 van de 5 sterren

Great Customer Experience!

Natalie has been fantastic. We had loads of ideas and chopped and changed many times, Natalie helped us visual everything and came up with great design ideas. So far so good, hopefully the finished article is as good as the service so far!

9 mei 2025
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Antwoord van Smile Kitchens

Thanks for your kind words, James and Tara! We’re pleased to hear you’ve had a great experience with Natalie — she’ll be delighted to know how much you appreciated her ideas and support throughout the process.

We can't wait for you to see it all come together!

Beoordeeld met 4 van de 5 sterren

Great experience with Izzy

We chose smile due to their epic marketing over socials (kudos to that team) and the quality looked really good for the price

We had Izzy as our designer and she was brilliant I loved working with her and we had some design meetings in the middle of our renovation with me sat in a building site and she was so lovely and made me feel like nothing was too much trouble

We had it delivered just after Christmas but came into some issues with another part of our renovation so the install had to be put on hold for a few weeks

When it came to the install my partner is a carpenter so the this was to be the easiest part of our renovation.

We had some problems when we started fitting with some missing bits and pieces (to be expected) this took a little longer to sort than we would have liked. We spoke to Triona in the end and she and Izzy chased what we needed and got it sorted ASAP so it all worked out in the end

Really pleased with the kitchen the corner larder is by far my favourite part

Thanks smile

1 mei 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks for your thoughtful review, Hannah! We’re so pleased you chose Smile — and hats off to our marketing team for catching your eye!

It’s lovely to hear how brilliant Izzy was throughout the design stage. She’ll be pleased to know how much you appreciated her support.

We’re also glad Izzy and Triona could help get things back on track and bring everything together. It’s great to hear you’re happy with the end result.

Thanks again for choosing Smile Kitchens, and we hope you enjoy your new space for many years to come.

Beoordeeld met 5 van de 5 sterren

Jon from Smile was really lovely to…

Jon from Smile was really lovely to work with. He was incredibly patient and came up with lots of good ideas and solutions for my space. My teen was in the background and when I came off the call he said "he was nice". I couldn't agree more. A really nice experience.

9 mei 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks for your lovely review, Melissa! We’re so glad you had a great experience with Jon — he’ll be pleased to have earned the double approval from both you and your teen!

Wishing you all the best for the rest of your kitchen journey!

Beoordeeld met 5 van de 5 sterren

Great experience…

Great experience working with Jane to design our kitchen, she gave invaluable advice and nothing was too much trouble with numerous tweaks made until it was perfect.

30 april 2025
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Antwoord van Smile Kitchens

Thanks so much for your lovely review, Katherine! We’re delighted you had such a great experience with Smile — Jane will be pleased to hear your kind words.

Wishing you all the best as you see your kitchen come to life!

Beoordeeld met 5 van de 5 sterren

Natalie was absolutely brilliant and…

Natalie was absolutely brilliant and understood my brief straight away. I really liked her taste and ideas for my kitchen design. I would highly recommend her to other customers.

13 mei 2025
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Antwoord van Smile Kitchens

Thanks so much for your kind words, Susannah! We’re so pleased you had such a brilliant experience with Natalie and that her ideas really resonated with you — she’ll be thrilled to know you’d recommend her.

Wishing you many happy memories in your new kitchen!

Beoordeeld met 5 van de 5 sterren

I would give more stars if I could!

I would give more stars if I could!

Just completed the order of my new kitchen today and I couldn't be happier. Corinne was an absolute star, she helped me from start to finish, advised me wisely and made sure I would get everything I wanted. She was extremely patient with all my questions and requests and never once made me feel pressured to buy. But in the end I had no doubt I wanted a Smile Kitchen because of their professionalism, high quality and great service. I can't wait for my kitchen to arrive and to have the kitchen of my dreams! Thank you Corinne & team :)

13 mei 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks so much for your amazing review, Agnese! We’re thrilled to hear how happy you are with your experience — Corinne will be over the moon to know how much her help and patience meant to you.

We never want anyone to feel pressured, so it’s lovely to know the process felt supportive and professional from start to finish.

Here’s to the kitchen of your dreams and wishing you many happy memories !

Beoordeeld met 5 van de 5 sterren

My experience with Smile has been…

My experience with Smile has been brilliant so far. My designer Jane is so helpful, she's come up with a creative design which meets all of my needs, and more! I love how quickly tweaks can be made to my design and samples can be sent. Jane is so responsive, I can't wait for my kitchen to arrive!

30 april 2025
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Antwoord van Smile Kitchens

Thanks so much for your lovely review, Sarah! We’re pleased you’ve had such a brilliant experience so far. Jane will be delighted to know how much you’ve valued her support.

Wishing you many happy memories in your new kitchen!

Beoordeeld met 4 van de 5 sterren

The designer Jennifer was professional…

The designer Jennifer was professional and incorporated all our preferences in her amazing design.

4 mei 2025
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Antwoord van Smile Kitchens

Thanks so much for your kind words, Theo! We’re so glad Jennifer’s design included everything you were after. We’re proud to have such a talented design team, and it’s lovely to hear when it all comes together.

Wishing you many happy memories in your new kitchen!

Beoordeeld met 5 van de 5 sterren

Had an amazing experience with Nat

Had an amazing experience with Nat, very knowledgeable & friendly, had great ideas and always quick to reply to any emails etc. couldn’t have asked for anyone better to help us with this overwhelming task of kitchen planning!!!

30 april 2025
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Antwoord van Smile Kitchens

Thanks so much for your lovely review, Kimberley! We’re so pleased to hear you had such a great experience with Nat. She’ll be thrilled to know how much you appreciated her ideas and quick replies.

We know planning a kitchen can feel overwhelming at times, so it’s fantastic to hear Nat helped make the process feel that much easier.

Thanks again for choosing Smile Kitchens — wishing you many happy memories in your new space!

Beoordeeld met 5 van de 5 sterren

Thank you Gemma, really great experience

A really great experience from start to finish. Gemma did an incredible job at transforming my ideas into something that actually worked, and was very patient with all the changes. Good price too - highly recommended

30 april 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks for your kind review, Kate! We’re pleased to hear you had a great experience from start to finish. Gemma will be delighted to know how much you appreciated her support.

We care deeply about making the whole experience a positive one, so it really means a lot to know you’d recommend us.

Thanks again for choosing Smile Kitchens — wishing you many happy memories in your new kitchen!

Beoordeeld met 5 van de 5 sterren

The most personable experience at an excellent price

I cannot believe the level of customer service smile kitchens provide, our kitchen went through so many modifications due to build changes, but our kitchen consultant Emma was there at the drop of a hat to amend things for us, providing different space saving options every time.

The main reason why I chose Smile was their colour match service, I chose to have my kitchen colour matched to little greene paint and it was incredibly cost effective compared to other providers.

Our designer Emma sent through virtual walk-through designs of our kitchen so we could really get a feel for the space in 3D and how it would all work together. I couldn’t recommend Emma enough, we had lovely chats every time we had a design meeting, and even when she had an out of office email reply set, she still replied to me?! Amazing. Thank you so much.

And to top it off, you don’t pay a penny until after delivery?!

29 april 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks so much for your lovely review, Alice! We’re thrilled you had such a great experience. Emma will be pleased to know how much you appreciated her support.

We pride ourselves on delivering a great customer experience, so t’s fantastic to hear how much you valued the colour match service, the 3D walk-throughs, and not paying a penny until after delivery.

Thanks again for choosing Smile Kitchens — wishing you many happy memories in your new kitchen!

Beoordeeld met 5 van de 5 sterren

Gemma was really helpful and the…

Gemma was really helpful and the visualisation was great. Would recommend.

1 april 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks for your review, Em! We’re delighted you found the visualisation helpful - Gemma will be thrilled to hear you had a great experience. It means a lot to know you’d recommend us!

Beoordeeld met 5 van de 5 sterren

Our designer Huse was brilliant…

Our designer Huse was brilliant throughout the whole process. We had been to many design appointments with other companies and it just felt a bit ‘sales-y’ and generic. We got a great design and plenty of time and thought went into from both parties.

14 april 2025
Review zonder uitnodiging
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Antwoord van Smile Kitchens

Thanks so much for your positive review, Josh! We’re really glad you felt the difference in our approach. We believe designing a kitchen should be a collaborative journey, not a sales pitch, and it’s great to hear you felt supported throughout. Huse will be delighted to hear how much you appreciated the process. Wishing you many happy memories in your new kitchen

Beoordeeld met 5 van de 5 sterren

I don't usually write reviews

I usually shy away from online shopping for everyday items, let alone something as significant as a kitchen! Feeling out of my depth, I decided to take a chance after my builder recommended Smiles Kitchen.

I was fortunate to work with a designer named Gemma Ashford, who immediately made me feel at ease. Gemma was professional, knowledgeable, and incredibly kind, guiding me patiently through the entire process. As this was my first time purchasing a kitchen, I had no clear idea of what I wanted. Gemma’s calm demeanor and expertise helped me navigate choices regarding colors and quality, all while ensuring I stayed within my budget.

After much back and forth with numerous questions and several appointments and mind changes, Gemma consistently provided prompt and efficient responses.

Although I haven't received my kitchen yet, the follow-up support from the Smiles Kitchen sales team has been fantastic so far in organising delivery dates and other details. I wholeheartedly recommend this company to anyone in need of a new kitchen, with wonderful customer service.

19 april 2025
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Antwoord van Smile Kitchens

Thank you so much for your lovely review! We're thrilled to hear that Gemma made your first kitchen-buying experience feel comfortable and stress-free. We’ll be sure to pass on your kind words to her and the rest of the team. We're so excited for you to receive your new kitchen and can’t wait to hear what you think once it’s all in place!

Beoordeeld met 5 van de 5 sterren

Incredible design process

I’m awaiting delivery, so can’t comment on quality as yet. But the design process, sample quality & price has exceeded all expectations.
Our designer Corinne is so talented & incredibly patient. She managed to very quickly come up with several options that a high end London designer assured me ‘wasn’t possible’

Couldn’t recommend them or Corrine enough

27 maart 2025
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Antwoord van Smile Kitchens

Hi, thank you for your kind review! We’re delighted to hear the design process exceeded your expectations — Corinne will be thrilled to know how much you appreciated her creativity and patience. We can’t wait for you to see the final result and hope you love your new kitchen just as much as the journey getting there!

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