Smile Kitchens Reviews 

The design process was great, Emma, our designer, listened to our thoughts, offered us different design options, and there were no pushy sales tactics. Would wholly recommend.

The whole experience with Corinne has been incredible and I could not recommend her more. We have used other high street companies in the past and found them to be very pushy and sales orientated. Corinne was the complete opposite, she was genuinely interested in our project and whilst listening to our ideas and feedback she would always make helpful suggestions to our plan that we didn't think of. All the changes we needed to make were never a problem and if I ever had any questions or uncertanties Corinne was always there to help and was really friendly. The samples we were sent helped to give an idea of the options and quality of the kitchen we ordered. Being able to see the kitchen virtually really helped to give a sense of how the kitchen would feel.

The price was completely acceptable considering the high quality materials used and we didn't feel like we had to go to other suppliers because we knew they would use cheaper materials for a similar price.

Overall I would always recommend Smile Kitchens in the future and especially Corinne as she made our experience 100 times better !

After seeing a lot of ads for Smile I took a punt and it's been well worthwhile. Booking a consultation was easy and letting the designers implement your ideas makes the process easy. Samples of cupboards, handles and worktops are sent out free so you don't need a showroom and you can judge the quality for yourself. If you don't like their colour ranges you can pick your own. And then there's a 'big reveal' where I found a surprisingly good price, a fully transparent quote and some brilliant 3D design renders. You won't get it right first time and they are happy to do follow-ups and keep talking you through it. The thing that holds it all together is your designer and I'm really thankful to have been allocated to Alicia. Not only a great designer, but incredibly patient and really easy to work with. Alicia's a fantastic communicator too: always friendly and really responsive to requests and questions - of which there were lots. So although the kitchen hasn't arrived yet, the experience has given me great confidence it will have been a punt well worth taking.

Corinne has been amazing! After finding Smile Kitchens on Instagram I decided to consider them for my latest renovation. After several appointments with other suppliers, Smile soon became my first choice. With fantastic design ideas, great products and a friendly yet professional service - it ticked all the boxes. Corinne offered appointments to suit us, always replied promptly to queries and changes and never once felt pushy. The entire process has been thoroughly enjoyable. Thank you Corinne!

Alicia was a brilliant kitchen designer to work with, she listened to everything we had in mind and was always flexible when we asked for any changes. The design she produced was gorgeous and made our ideas come to life. Thank you so so much we are so excited for our kitchen to arrive! 🥰

I had my first design meeting with Ian today. I have planned a few kitchen with other companies over the years but have to say Ian is the most personable and professional kitchen designer Iv met. I’m very pleased with the process so far. The fact that Smile are sending out free samples to my house is great!

Review for the design process of my kitchen, not the kitchen or delivery which is in the future. I worked with Corinne on the design who was very helpful, took my needs into consideration and came up with a perfect design. Communication was very clear and the process including receiving samples straight forward.

What an impressive journey so far with Smile Kitchens. I have had a number of designs form other companies, but nothing has come close to what I was looking for. My designer Jon West has been incredible and an absolute credit to the company. He listened to everything I needed from my new Kitchen and created the most beautiful and practical design. I had my first design consultation on the Saturday and by the Tuesday my sample cabinet, quartz and handles arrived. I have just had my second design consultation, which was really to tweak a couple of things and to arrange a couple of custom colour cabinet samples to be sent to me. I have a better quality kitchen for a very competitive price. If you are looking for an an amazing kitchen design, great service, competitive prices, look no further than Smile Kitchens. I look forward to my continuing journey.

Matt was super helpful and proactive with designing our kitchen without being too pushy! Really likes having samples delivered as well, was a really easy way for choosing coulours

It was great working with Matt to design my new kitchen. I made lots of changes throughout the process, and nothing was ever too much trouble for him. He was always responsive and even picked up emails on Sundays, which was incredibly helpful since I work during the week. His support made the whole experience smooth and enjoyable.

So far, I had 3 design consultations with Smile Kitchens. Huse was greatly efficient and explained things well thus providing peace of mind and expedience. I very much look forward to receiving my smile kitchen

Ian, my designer, was great — patient, friendly, and very helpful throughout the design phase. Credit where credit is due but, unfortunately, that’s where the positives end.

The follow-through left much to be desired and several design details were incorrect. For example, a slim side panel shown in the 3D plan was left out, throwing off the symmetry of the layout. This also forced a cabinet door to open the wrong way, making the corner unit harder to access and reducing storage capacity.

Delivery and aftercare were even worse. The delivery date was only confirmed days before, making coordination with my fitters and worktop supplier unnecessarily complicated. Several components were either missing or wrong, including an appliance door, a drawer box (which wasn’t even compatible with the kitchen design, so I couldn’t use it — and I’m still waiting for the refund), and a cabinet door. It then took three weeks and relentless chasing to get replacements, with no apology. Communicating with the aftercare team was really frustrating and many of my emails were ignored. At one point they didn’t even provide the delivery driver my address, he had to call me at 7am to ask where one of the missing doors had to be delivered to.

The kitchen itself looks great, but I can’t say the same for the quality. I’ve used it for just over a month and the paint has already chipped on a couple of cabinets (mind you’d I’ve been VERY careful and I don’t have kids/pets). This, plus the delivery issues and lack of accountability soured the whole thing. When you’re spending thousands of pounds on a product, you expect the experience to be nothing short of exceptional.

The design process might earn Smile glowing early reviews (which you’re prompted to leave before receiving your kitchen), but the execution and aftercare are where they fall short. The main positive is that the price was very reasonable, but in August they increased their pricing, which makes me think you’re probably better off using a more established competitor. What could have been a five-star experience left me wanting.

Kitchen order is on its way but just to review the design and order process… it’s been fantastic. Gemma was our designer, so helpful, even with all our last minute changes before ordering. We got quotes from several kitchen companies and I found Gemma to be so professional, knowledgeable and there was zero sales pressure (which we got from a couple of other kitchen companies). I like the fact she knew what would and wouldn’t work in our space. Our builder said the installation pack/info is really impressive too. Can’t wait for the delivery now! Thanks Gemma!

We designed our kitchen and pantry with Natalie. She was an absolute pleasure to work with and chat to, beyond patient with all of my design changes and questions and came up with a totally different design to what I was thinking which makes way more sense and I couldn't be more pleased with!!! The fact they can send you samples and paint to any colour is fantastic and I can't wait to see the finished product!

Amazing design experience with Huse. This was the 4th kitchen design consult we did, and by far the best. We felt we were in an experienced and safe pair of hand with Huse. As well as creating a stunning looking design, as we were building a brand new extension, we had so many issues come up with the plumbing, new boiler, extraction, ceiling/steel beam height's which impacted the kitchen. Every time we were unsure, we reached out to Huse who gave us much needed advise we were able to pass on to our builders.
So far after sales service with Smile has been great, and they have proactively been reaching out to us with updates.
Really looking forward to seeing the finished product in a few weeks.

The design process with Smile Kitchens was slick, professional and enjoyable! Our designer, Huse was great. He was super patient as went through various re-designs, had some very helpful suggestions along the way, sent lots of samples and was a great sounding board. Thank you Huse!

Gemma was super helpful and lovely and designed us a beautiful kitchen

We've had a great experience with Smile. Our consultation was with Martyn and he brought what was in my head to life. The whole process was really good, really thorough and professional. The samples were great, and the whole ordering process easy. We're still installing as it's a full renovation with the kitchen in a new room and we're doing it all ourselves with the help of family tradespeople and everyone works full time so it's slow but it's looking great and the service from Smile has been excellent throughout. The aftercare team are responsive and friendly, any issues have been minor and resolved quickly. I don't think any renovation is without a hiccup and especially when there isn't a straight wall in our house but I love it all, we've just had the worktops installed and it's beautiful. I would recommend!

Myself and Partner had a first online meeting with Corinne, and couldn't have been happier with the design and her efforts.

Corinne immediately captured the aesthetic we wanted to achieve, helped us with best practices in a compact space, and we had a great-looking, polished design sent over within a few hours. We also received a sample posted quickly, which was of great quality.

We ended up choosing a kitchen from a friend who offered us a deal we couldn't turn down, but would have opted for Smile if they hadn't.

Overall, really impressed with design, onboarding service.

I recently ordered my kitchen through Smile Kitchens and overall I’m very pleased with the result. My designer, Jane, was fantastic – she really listened to what I wanted and came up with some brilliant, creative solutions. The kitchen looks stylish, and the units feel solid and high quality.

There were a few hiccups along the way. Communication around delivery dates could have been clearer, and I had to chase a couple of missing items, though these were sorted in the end. Installation also took a little longer than expected, but the finished kitchen looks amazing.

Overall, Smile Kitchens provided a good service and a lovely product. I’m happy with my new kitchen and would definitely recommend them.