SoftwareDiscountUSA.com Reviews 

I paid for a download of Word. No download is so far forthcoming. Instead I get idiotic emails fro all and sundry there. Asking for my purchase number which was not given. I'm gonna contact my credit card company. SCAMMERS!!!

I purchased QuickBooks through SoftwareUSA, but the software never connected to Intuit, making it unusable for the features I needed. I contacted customer service repeatedly and followed every recommended fix for months, but none resolved the issue.

Communication was often difficult—many representatives had limited English proficiency, which made it even harder to troubleshoot effectively. After extensive back-and-forth, one agent finally acknowledged the issue couldn’t be resolved and promised a refund within a week. That refund never arrived. My follow-ups were met with vague responses like “we’ll get back to you,” but no one did.

In total, I paid $400 for a product I couldn’t use and never received the refund I was promised. I’m sharing this experience so others are informed before purchasing. I hope SoftwareUSA takes accountability and resolves this properly.

ZIM was a great help. Professional, polite, and helpful. He's a fine employee.

Zim was very kind and helpful knew how to solve my problem, He stayed with me to the end. I am thankful for his patient and concern for me.

After my post concerning this software not being legit, I was contacted and I was refunded my money. We certainly appreciate that however, we must state the facts and the truth that if the software. If it was correct from QuickBooks like it should be then the licensing should’ve showed up with QuickBooks. All I can say is it may have been a fluke, but I don’t believe so according to the support agent at Quickbooks. I did receive my money back, but I would not recommend the purchase. Software was missing components. It wasn’t until we wrote the bad review that they realized I wasn’t playing. No one should have to go through this.

Zim called and was extremely helpful!! He helped me get my new purchase of Excel 2024 up and running.

Downloading and setting up was easy with help from Zim, who shared my screen to avoid glitches. My QB is up and running!

Zim did a great job and he helped me to install the QuickBooks Desktop pro 2024 and was very patient human being!! Thank you a lot

I was at an absolute loss and frantic about my files. Then I found Software Discount USA and all my problems were solved when IU was connected with the operator by the name of ZIM. He was able to set up my QuickBooks app and transferred all of my files that I thought were loss in space. You have an excellent employer in ZIM, and I hope he is recognized and justly rewarded for the wonderful work he provides for your company.

I am pleased with service I received from Zim, he helped my install the software for my Microsoft 365 with quick assist. He was patient even though it took him time to wait for the process. I am very grateful for the service. I recommend using this company and Zim for future software needs.

I never received the activation code, never received an answer through the chat or the ticket created, nor by email. Had to request a cancellation of the order, and again never received an answer to that.

Zim was very helpful. He reloaded Office Home and Business remotely due to an initial loading error. Everything is working as expected.

Zim was very helpful in downloading the software, they answered my call quickly

Great, he was great help walking me through the installation process for Quickbooks on my three accounts.

Zim was extremely helpful and installed the product for me. i greatly appreciated his help.

Zim was very professional and patience and resolve the issue I was having in excellence. Thank you for continue having great customer care team members.

Zim was so kind, knowledgeable and prompt in taking care of my needs.

Zim was so helpful and patient with me in getting the discount code and installing Microsoft Office 2024. I could not have completed the process by myself. He explained what he was doing so that I could understand it. Very nice young man.

Zim did a wonderful job, very fast, very difficult, I'm glad I didn't have to do it. I love the company, didn't know how to download it so was happy when he called. Nice guy too. Thank you, 6 stars out of 5.
Ed

This was a great experience with Zim he was very helpful till the end to install the TurboTax 2022.