I ordered 5 bands as part of a deal. The bands arrived and 1 was a band I did not order and one I did was missing. I emailed support and within an hour received a response. The bands arrived I intende... Toon meer
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Above and beyond. Team worked to try to figure out my problem Garmin Instinct 3 Tactical. Didn't end up being compatible. Quick refund and good communication. Will try to be product in future if my... Toon meer
I received an Apple Watch 12 Lilac band from Solace. There was a thread loose that compromised the weave. Solace Bands immediately processed and shipped me a new band upon receiving my email, and w... Toon meer
Very poor customer service. After multiple interactions with AI, asked to speak with a human. Apparently that is not possible. I bought 3 bands on a. “Buy 2 get one free” promo. Was told by AI that... Toon meer
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I bought the 5 for $99.00
I bought the 5 for $99.00. Some of the bands were of good quality but some were not. I originally bought a Solace band off of Amazon to see if they were as advertised. Very pleased so I then ordered the 5 bands. The ASPCA band very thin and cheap. Also I felt they sent the wrong band and contacted the company. Got the run around and the conversation was frustrating. They made it my problem. The fabric of the bands were not as good. It was thinner. Overall for the money, not worth it
I have bought so many different bands…
I have bought so many different bands over the years. I love them and would recommend them to anyone (I have already to some).
J.P.
Love the bands
Love the bands! Had a minor issue with one of them, contacted customer service, they were quick to reply and very helpful. Great company, awesome bands! Will buy again!
I love these watch bands
I love these watch bands. So many colors and designs and the comfort is so much better than the rubber ones!
I messed up my order and they refunded my money plus $10 and told me to keep the unwanted bands!
Very prompt and professional service
Very prompt and professional service. Excellent product.
Amazing service
The customer service was quick to respond and helpful, they pointed me in the right direction and gave me everything I needed to complete my return
Great product and even better customer service
Great product that allows your skin to "breathe". Have purchased multiple colors. Recently one was lost in the mail. The customer service was impressive. Very quick response and got me the band in time for a trip. I will continue to purchase from this company and will recommend to others!
Quick response to an issue
Quick response to an issue. I love it. Can’t wait to get my product.
Versatile Imperium adapt band
As I had mentioned, customer service is awesome. Answered my question & concerns promptly, and handled my issues quickly! I love these bands because they are so versatile. I get the Imperium adapt in wide band. Outside I use one for working and they wash up great! Great for every day and can dress up. I have several colors. Watch for their deals!
Excellent service
Excellent service! Same day (almost same hour) response to my email. They are very nice and make me feel appreciated! Same experience twice now. Thanks so much. Telling all my friends.
Fast helpful workable answers and can’t…
Fast helpful workable answers and can’t wait to get my watch band! If it works s half as good as the customer service I’ll be happy.
Quality Products and Exceptional Service
I have purchased several watch bands from Solace, mainly because the research I did supported my decision to buy from a top notch company whose service was on the same level as companies like Nordstrom. Can’t go wrong meshing together quality products and exceptional service!! Highly recommend.
Easy fast delivery
Easy fast delivery. Bands are great and comfy.
I love the quality of the bands and the…
I love the quality of the bands and the variety that’s offered. I had an order mishap and as soon as I emailed them they were prompt on correcting my problem at no charge to me! I’m well pleased with the product and the service!
Quick shipping watchbands are very nice…
Quick shipping watchbands are very nice and comfortable if you have any problems (exchange) they are very helpful
Very helpful in customer service
Very helpful in customer service
Nice looking watch band
I have two solace bands. The slim Imperium adapt & the Perma band. I have not washed the Imperium yet & just got the Perma band. So far I like them both. The aperma band was big but was able to remove a couple of the links with tool provided. It was a bit of a challenge to figure out how to charge it on my flat charger but figured it out. Also I had ordered 2. Got the 1st one right away. When asked when the 2nd would come it was over a month. They offered an exchange which I did & got it within a week. So I would say I am pretty satisfied so far.
LOVE
Customer service was great and the chat was quick with a response and a solution! I have 11-12 solace bands and love them all!
LOVE THESE BANDS!
Love these bands. I have the Imperial Adapt band in so many colors to match all my outfits. I recently placed another order and had made a mistake. I emailed customer service late in the day on a Friday. They fixed my order immediately. Great watch bands and amazing customer service.
Unbelievable customer service!!!
I originally ordered an incorrect watch case size. I emailed Solace when I realized my error and received an immediate reply - within 2 minutes!!! (Totally shocked at the response time) Since my order had not yet shipped, Nash made the correction and within 15 minutes, sent me a confirmation. I can't recommend your products highly enough and customer service is off the charts. Will continue to recommend and purchase in the future.
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