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SO Resi Reviews 

2.461
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

Tyler at the So Resi development in Peterborough has been so incredibly helpful and informative. No amount of questions I’ve thrown at her have made me feel like I’ve asked too much. She’s been thor... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent! It was a productive and great experienced we have had so far with SO Resi. Especially Ayse for being patience helping us and answering and explaining our questions. She's very app... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to say a big thank you to Fran at SoResi for the excellent service and support she provided throughout the process. Fran was incredibly helpful, professional and approachable, always... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’m at the reservation stage of buying my first property. I’m doing it on my own so am clueless on the process but Jaqui and Weronika at Finchampstead have been nothing but understanding, accommodatin... Toon meer

Bedrijfsgegevens

  1. Woningbouwvereniging

Geschreven door het bedrijf

SO Resi is the brand for shared ownership homes by Metropolitan Thames Valley Housing that makes home ownership possible for more people. Find out how SO Resi can help you get on the ladder. Stay connected with us on socials! Find us on Instagram, YouTube and TikTok by searching @soresihomes


Contactgegevens

Get £1000 towards legal fees!

Exclusive offer available on 4 bed homes at SO Resi Cambourne

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.461)

434 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

A very big thank you Tyler

A very big thank you Tyler. You made it simple for me. Quick response to emails and phone calls throughout the process. Friendly and welcoming staff. I will recommend 10,000 X

30 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Ernest,

Thank you for your wonderful review! We're delighted to hear Tyler made the process simple and kept you updated throughout. We'll be sure to pass on your kind words.

Thank you for your recommendation, it means a lot to us.

Kind regards,

So Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

I had a really positive experience with…

I had a really positive experience with So Resi . A big thank you to the whole team for all your help. Everyone was friendly, attentive, and professional throughout the process. I truly appreciate all your hard work and wish you continued success in everything you do.

A heartfelt thank you to Huw Baldwin, Heidi Bainborough, and Georgina Slater. I truly appreciate all your support, kindness, and professionalism. Thank you for everything you have done.

30 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Evaldina,
Thank you so much for your wonderful review and kind words. We're delighted to hear that you had such a positive experience with So Resi.
It was a pleasure to support you throughout your journey, and we're especially grateful for your recognition of Huw, Heidi, and Georgina. We will be sure to share your lovely feedback with them and the wider team.
Thank you for placing your trust in us. We wish you all the very best in your new home and for the future.
Kind regards,
So Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Excellent!

The process of purchasing my flat through So Resi has actually been wonderful, and a real breath of fresh air. There have been the usual delays along the way, but the one thing that stood out to me is the ability for myself (the buyer) to communicate with the other side, something I think should be normalised in the purchasing market.

The wonderful Heidi Bainborough has been in charge of my file and has been beyond helpful, understanding and efficient in helping the process move along, she has had to deal with endless emails and calls from myself and has done the most amazing job in keeping me updated, answering my questions and troubleshooting any problems.

I couldn’t recommend this more, and if you manage to get Heidi managing your case, you’re in safe hands! Thank you!

30 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Connagh

Thank you so much for your wonderful review.

We're delighted to hear that your experience purchasing your home with SO Resi has been such a positive one. We understand that delays can sometimes occur during the buying process, so it's great to know that clear communication helped make the journey smoother for you.

Heidi will be delighted to receive your kind feedback. We're pleased to hear that her support, responsiveness and dedication helped keep everything on track and ensured you felt informed throughout.

We wish you every happiness in your new home and thank you for choosing SO Resi.

Kind regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Service with a Smile :)

All the staff I dealt with via SO Resi were very professional and supportive, therefore I'm willing to send my appreciation of the excellent service that was provided.

28 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Charles,

Thank you for taking the time to share your feedback. We are delighted to hear that you found the SO Resi team professional and supportive throughout. Providing excellent customer service is extremely important to us, and it is wonderful to know that our team was able to make your experience a positive one. We will be sure to pass your kind comments on to everyone involved. Congratulations on your new home, and we wish you all the very best for the future.

Kind regards,
SO Resi Team

Beoordeeld met 5 van de 5 sterren

Sylvana Conroy was incredibly prompt

Sylvana Conroy was incredibly prompt, professional, and helpful throughout the process. She kept us updated, answered our questions quickly, and made everything feel straightforward. Thank you for making the experience so smooth!

28 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Naina,

Thank you for your kind feedback.

We're delighted to hear you found the process smooth and straightforward, and that Sylvana was prompt, professional, and helpful throughout. We'll be sure to pass on your comments to her.

Kind Regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

There to help

It was a very good experience with SO Resi, from beginning to end. It all started with Renee, who was amazing and helped me a lot. She was the first to contact me and the sale wouldn’t happen without her and Heidi. Huw was very helpful and kind.
Heidi was there for me to get through the difficult final stages.
The team are friendly, professional and dedicated. I would recommend working with them.
For me the process of getting on with shared ownership was long, time consuming, and at times frustrating, due to all legal procedures and regulations. Heidi and Renee did what they could to make it easier and more understandable, and I thank them for that.

1 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Andy,

Thank you for your wonderful review.

We're delighted to hear that Renee, Heidi and Huw provided such great support throughout your shared ownership journey.

We appreciate your kind words about the team and understand that the process can be complex at times.

We're so pleased we could help make it easier and wish you all the best in your new home.

Kind Regards,

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

I have just completed my purchase…

I have just completed my purchase through Soresi. Its been a very easy journey excellent service throughtout especialy from Vanessa and Heidi. Its made purchasing a property feel so simple. They were always available and responded quickly plus communication was always perfect.

24 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Louis,

Thank you for your review.

We're delighted to hear that your purchase journey was so straightforward and that Vanessa and Heidi provided excellent service throughout.

It's great to know they were responsive, communicative, and always available to support you. We'll be sure to share your kind feedback with them.

Congratulations on your new home, and thank you for choosing So Resi!

Kind regards,

So Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Brilliant experience from start to end

Brilliant experience from start to finish. the team was professional, friendly and incredibly supportive throughout the entire process, they kept me informed at every stage, always responsive to all my questions and queries with no delay. their transparency and commitment to excellent customer service really stood out. Thanks for making the experience such a positive one!

23 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Ahmed

Thank you for your wonderful review.

We’re delighted to hear that you had such a positive experience with our team and that you felt supported throughout your Shared Ownership journey. Providing clear communication and excellent customer service is very important to us, so it's great to know this stood out during the process.

We appreciate your feedback .

Kind regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Francesca was absolute brilliant to…

Francesca was absolute brilliant to work with on my Shared Ownership purchase in Cambourne West. Her communication was top-tier from start to finish, keeping everything running smoothly and stress-free. Thank you, Francesca, for making the process so easy!

9 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Johanna

Thank you for your wonderful review.

We’re delighted to hear that Francesca made your Shared Ownership purchase at Cambourne West such a smooth and stress-free experience.

We’ll be sure to pass on your kind comments to her.

Congratulations on your new home, and we wish you all the best for the future!

Kind regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Oldies buying a home!

We are pensioners,and hadn't thought about buying a property share! We went to see Anna Murray & Tyler Hendericks in their So Resi office, they were so informative, nothing too much trouble, however there was only 1 property left at the time which wasnt suitable for us,we even offered to buy the show house! But that same day a house became available which was just right! Thanks to the whole team we hope to move in to our new home shortly! Thanks a million Anna & Tyler! We Would highly recommend this company x

22 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Dear Donna,

Thank you for your lovely feedback.

We're delighted to hear that Anna Murray and Tyler Hendricks were able to help you find the right home. We'll be sure to pass on your kind words to them and the wider team.

Congratulations on your new home, and thank you for recommending SO Resi.

Kind regards,

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Great experience with Soresi Team!

Great experience with Soresi Team.

Francesa was very professional and friendly, showed us the house twice for the little one to see it too.

Great team also from purchasing process with everyone very kind and supportive.
Thank you so much!
5☆ team

22 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Nicole,

Thank you so much for your wonderful feedback.

We're delighted to hear that you had such a positive experience with the SO Resi team. It's fantastic to know that Francesca was able to support you throughout your viewings and that both she and the wider team made the purchasing process a smooth and enjoyable one.

We will be sure to share your kind comments with Francesca and the rest of the team.

Congratulations on your new home, and we wish you every happiness for the future.

Kind regards,

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Positive feedback

I am currently purchasing a property from SO Resi and the staff have been very helpful and friendly. The purchase process is also progressing smoothly too.

21 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Reece,

Thank you for your positive feedback.

We're delighted to hear that your experience with SO Resi has been a positive one so far. It's great to know that you have found our team helpful and friendly, and that your purchase is progressing smoothly.

Buying a home is an exciting journey, and we're pleased to be supporting you through the process. We look forward to helping you through to completion and into your new home.

Thank you again for taking the time to share your experience.

Kind regards,

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Exceptional and Professional Service!

Exceptional and Professional Service!
I recently completed my remortgage with So Resi, and I cannot thank Sylvana enough for their incredible support. Remortgaging can be an incredibly stressful experience, but they managed to make the entire process so much smoother and less daunting.From start to finish, they were highly professional, efficient, and genuinely supportive. They kept me informed at every stage, answered all my questions clearly, and handled everything with absolute expertise.

26 juni 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi,
Thank you for your kind review. We're delighted to hear that Sylvana made your remortgage process less stressful and kept you informed every step of the way. We'll be sure to share your feedback with her.
Kind regards,
So Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

I have had a great experience with SO Resi

I have had a great experience with SO Resi. Despite some issues I encounter, SO Resi has been flexible and accommodating. Malcolm was excellent and a real pleasure to work with. Karen was also excellent and sent all the paperwork. Overall, I highly recommend this company as the staff are great, flexible and friendly.

19 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Matt,

We're delighted to hear that you had a great experience with SO Resi and found our team to be flexible, friendly, and accommodating throughout the process. It's especially lovely to hear your kind words about Malcolm and Karen. We'll be sure to pass on your feedback, and we're sure they'll be delighted to know they made such a positive difference to your journey.

Thank you for your recommendation and for choosing SO Resi.

Kind regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Supportive and responsive team

The team provided prompt response, great support, clarifications, and outlines timelines for every phase. Options were provided and well explained too.

I was able to ask any question and get answers via phone calls and emails.

18 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Catherine

Thank you for taking the time to leave such a lovely review.

We're delighted to hear that our team provided prompt responses, clear communication, and support throughout every stage of your journey.

It's great to know that the timelines, options, and guidance provided helped make the process easier and that your questions were answered through both phone calls and emails.

Kind regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Heidi and Ahmed were very attentive and…

Heidi and Ahmed were very attentive and quick to respond to every question

15 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Krzysztof,
Thank you for your review!
We're pleased that Heidi and Ahmed were able to assist you promptly and answer all of your questions. Your feedback is greatly appreciated and will be shared with them.
Kind regards,
So Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Outstanding Support from the So Resi Team

We are currently in the process of purchasing our new home through So Resi, and our experience so far has been excellent.

From the outset, the team has been professional, friendly and supportive. Karen has been exceptional in guiding us through each stage of the process, always responding promptly, keeping us updated and answering our questions with patience and professionalism.

We would also like to thank Malcolm and Edgar for their help and support throughout our journey. Their knowledge, guidance and willingness to assist have made the whole experience much smoother.

Purchasing a home can be a daunting process, but the team at So Resi has made us feel informed, valued and well looked after every step of the way.

Thank you all for your outstanding customer service. We are excited to complete on our new home and would happily recommend So Resi to anyone considering shared ownership.

10 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Judy,

Thank you for your wonderful feedback and for taking the time to share your experience. We're delighted to hear that Karen, Malcolm and Edgar have been able to support you throughout your home-buying journey and make the process as smooth and stress-free as possible.

We truly appreciate your kind words and recommendation. We'll be sure to pass your feedback on to the team. Wishing you all the best in your new home, and we look forward to helping you through to completion!

Kind regards,
The So Resi Team

Beoordeeld met 5 van de 5 sterren

Their dedication to customer…

Their dedication to customer satisfaction really stood out. They kept me updated throughout the process and made sure everything was clear and easy to understand.

4 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Andrea,
Thank you for your review. We're delighted to hear you felt supported throughout the process and that our team kept you informed every step of the way.
We appreciate your feedback.
Kind regards,
So Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Everyone I have been in contact with at SoResi have made the journey so smooth and informative. They are very quick to respond and you are kept updated every step of the way. It’s been a great start and stress free to the buying journey.

7 juli 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hello Toni

Thank you for your wonderful review.

We're delighted to hear that our team has made your home-buying journey smooth, informative, and stress-free.

Keeping our customers updated every step of the way is very important to us, so it's great to know this has been reflected in your experience.

Kind regards

SO Resi Sales Hub Team

Beoordeeld met 5 van de 5 sterren

I cannot thank Sandhiya Mohindra and…

I cannot thank Sandhiya Mohindra and the SO Resi team enough for all of their support throughout my Rent to Buy journey.

From the very beginning, Sandhiya went above and beyond to help me. As this was my first experience with a Rent to Buy scheme, everything was completely new to me, and naturally I had lots of questions. The process involved some rigorous checks and paperwork, but Sandhiya was incredibly patient, supportive, and reassuring every step of the way.

She always took the time to answer my questions thoroughly, kept me informed throughout the process, and was always available whenever I called. Having someone so knowledgeable, approachable, and genuinely caring made what could have been a stressful experience feel much more manageable.

Thanks to Sandhiya, I have complete confidence that I am in safe hands with both her and the wider SO Resi team. The level of customer service I received has been outstanding, and I genuinely appreciate all of the time and effort she put into helping me.

I would 100% recommend Sandhiya to anyone considering a Rent to Buy property through SO Resi. She is a real asset to the company, and I am incredibly grateful for everything she has done.

Thank you once again, Sandhiya!

24 april 2026
Review zonder uitnodiging
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Antwoord van SO Resi

Hi Ethel

Thank you so much for taking the time to share such wonderful feedback.

We are absolutely delighted to hear about your positive experience with Sandhiya and the SO Resi team throughout your Rent to Buy journey. Moving into a new home is a significant milestone, and we're pleased that Sandhiya was able to provide the support, guidance, and reassurance you needed every step of the way.
Your kind words about her patience, knowledge, and dedication truly reflect the high level of service we strive to deliver to all our customers.

We will be sure to share your feedback with Sandhiya and the wider team, as we know it will mean a great deal to them.
Thank you for placing your trust in SO Resi and for recommending our Rent to Buy service to others. We are grateful to have been part of your journey and wish you every happiness in your new home.

Kind regards,

SO Resi Sales Hub Team

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