Spirit Energy Reviews 

131
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I’ve found Spirit Energy helpful during my solar and battery enquiry. The proposal was detailed, and the team took the time to talk through the options with me. I’m still considering the quote, though... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I very much enjoyed dealing with James Castle on the sales side; he was always available and willing to have a discussion on the tech and savings aspect. Matt, the installer did a brilliant install pu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Although I had to wait quite a long time for the installation date, the battery was installed efficiently over 2 days. I'm very pleased with the battery, and it is saving more money than I had origin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spirit Energy weren't the cheapest quote, but we were happy to pay a little extra for peace of mind. Their YouTube channel showed the quality of their workmanship, and they came recommended by G... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Zonne-energie aannemer
  2. ook in
  3. Groene energie leverancier
  4. Leverancier van apparatuur voor zonne-energie
  5. Zonne-energiebedrijf

Geschreven door het bedrijf

We are award winning designers and installers of systems for renewable energy generation, energy storage and energy management. We specialise in bespoke on-grid and off-grid solar and battery storage. We also specify and install EV chargers (off-street). We provide integrated solutions, combining technologies so that they work together with optimum efficiency.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

131 reviews

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4,6

Alle reviews

(131)

51 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

54kWh Powerwall 3 system

I very much enjoyed dealing with James Castle on the sales side; he was always available and willing to have a discussion on the tech and savings aspect. Matt, the installer did a brilliant install putting the Powerwall and 3 expansion packs on an inside garage wall in a way that preserved space and still allowed my car in without any issue and perfectly line up. Plan to use them when for solar when newer perovskite panels become available for residential use.

17 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for your amazing review.

We're pleased to hear about your positive experience with Spirit Energy. It's great to know that James was able to support you throughout the sales process, taking the time to discuss the technical aspects of the system and the potential savings with you.

We are glad you are happy with your installation. Matt takes great pride in his work, and we're glad he was able to install your Powerwall and expansion packs in a way that maximised both the available space and the practicality of your garage.

We look forward to helping you again when the time comes to add solar panels to your system.

Beoordeeld met 4 van de 5 sterren

Efficient installation

Although I had to wait quite a long time for the installation date, the battery was installed efficiently over 2 days.
I'm very pleased with the battery, and it is saving more money than I had originally calculated.

25 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for your review. We're happy to hear that you're pleased with your new battery system and that it's performing even better than you originally expected.

We appreciate your patience while waiting for the installation date, and we're glad the installation itself was completed efficiently by our team. It's especially rewarding to hear that you're already seeing greater savings than anticipated.

Beoordeeld met 5 van de 5 sterren

First-class service from start to finish – highly recommend!

From my initial enquiry, the service from Spirit Energy was first class.

James was brilliant throughout the entire process. The initial call was relaxed and informative, with no pressure whatsoever. He took the time to understand my requirements and what I was looking to achieve.

Following the call, James provided a detailed 20-page quotation and report covering the proposed solar and battery system. I found this incredibly insightful, particularly the breakdown of what I could expect the system to generate and how it would perform at different times of the year. It gave me a much better understanding of the system and helped me make an informed decision.

Throughout the process, James was knowledgeable, professional and approachable. He was more than happy to answer every question I had and took the time to explain everything clearly. Even when I went back to discuss the quotation and explore whether there was any flexibility on price, he remained helpful and professional throughout.

I have nothing but positive things to say about Spirit Energy. The quality of the service, the level of detail provided and James’s approach were all outstanding.

I would highly recommend Spirit Energy to anyone considering a solar and battery installation. James is a real credit to the company.

8 oktober 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for taking the time to sharing your experience with Spirit Energy.

We're delighted to hear that James provided the relaxed, informative, and professional service that we strive to deliver. Taking the time to understand each customer's requirements and providing clear, detailed information is a key part of our approach, so it's great to know that the proposal and performance of the system helped you make an informed decision with confidence.

We'll be sure to pass on your kind words to James. He'll be thrilled to hear that his knowledge, professionalism, and willingness to answer your questions made such a positive impression throughout the process.

Thank you for your recommendation and for choosing Spirit Energy.

Beoordeeld met 5 van de 5 sterren

I’ve found Spirit Energy helpful during…

I’ve found Spirit Energy helpful during my solar and battery enquiry. The proposal was detailed, and the team took the time to talk through the options with me. I’m still considering the quote, though it was a lot more expensive than the others I received. I haven’t made a decision yet.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for taking the time to share your experience and for considering Spirit Energy for your project.

We're glad to hear that you found our team helpful and that you appreciated the detailed proposal and advice provided. We pride ourselves on taking the time to understand each customer's requirements and ensuring they have all the information needed to make an informed decision.

We understand that our quotation may not always be the lowest price. Our focus is on delivering high-quality system design, premium equipment, expert installation, and long-term support to ensure the best possible performance and value over the lifetime of the system.

If you have any questions or would like to discuss your proposed system or quotation in more detail, please do not hesitate to get in touch with us.

Beoordeeld met 5 van de 5 sterren

Tesla PW3 + Expansion + x26 Aiko panel install over two roofs

I contacted Spirit Energy for a Solar and Battery installation after seeing their youtube videos which focussed on good information rather than sales.
I already had a good idea what I wanted after a lot of research (including their youtube) though was also happy for any advice.
I'd contacted a few companies for comparison and Spirit were the only ones that designed a set up around what I already had in mind rather than trying to sell me what they wanted to sell me.
The process, communication and quality of installation was all excellent and everyone I spoke to or who visited the property were friendly and professional, again always trying to suit what I wanted from the system/install rather than trying to talk me into something else.
Would definitely recommend, and my neighbour is planning a system with Spirit

14 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for leaving us such a wonderful review.

We're delighted to hear that our approach resonated with you. Our YouTube content is designed to help homeowners make informed decisions, so it's fantastic to know it played a part in your research and helped you feel confident about your project.

We're especially pleased that our team listened to your requirements and designed a system around your goals rather than taking a one-size-fits-all approach. We firmly believe that every home and customer is different, and it's great to hear that this came through during your experience with us.

We truly appreciate your recommendation, and we're excited to hear that your neighbour is considering a system with us too!

Thank you for choosing Spirit Energy, and we look forward to supporting you and your renewable energy system for many years to come.

Beoordeeld met 5 van de 5 sterren

Process went well

The whole process went well, first by discussing the project with James, the quote, and finally installation. Very efficient

10 juli 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for your fantastic review. We're delighted to hear that the whole process went smoothly, from your initial discussions with James through to the quotation and installation.

Beoordeeld met 1 van de 5 sterren

Invoice issues

This should have been a five star review; the initial contact was good, the quotes were thorough and the installation was professional.
However, 2 of the 17 panels could not be fitted (which was explained why, and I accepted), but the final invoice still included them. When I pointed this out, it was reduced by only £350 instead of the £1250 it should have been.
Make sure you get your quote itemised if there is a chance the installation might differ.

8 september 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for your feedback. We're pleased to confirm that the matter has now been fully resolved through the agreed invoice reduction of £1,250. We're glad that we were able to reach a positive outcome and would like to thank you for your patience and cooperation throughout the process.

We look forward to continuing to support and maintain your system for many years to come, helping you achieve the very best performance from your investment and ensuring it continues to deliver value well into the future.

Beoordeeld met 5 van de 5 sterren

Worth paying a little extra for quality

Spirit Energy weren't the cheapest quote, but we were happy to pay a little extra for peace of mind. Their YouTube channel showed the quality of their workmanship, and they came recommended by Gary Does Solar. With solar, a poor install can mean an expensive roof repair, so that mattered to us.

We weren't disappointed. The team were professional and friendly throughout, and communication was great from the first survey to the final handover. They explained everything clearly and were quick to answer any questions.

They installed our system in June 2026: 28 AIKO 490W panels, with 16 on the front and 12 on the rear, plus a Tesla Powerwall 3 with an additional battery and our Hypervolt Home 3 Pro car charger. The front array has some shading, so they arranged the panels to minimise its impact. It's all neatly fitted and working brilliantly with our Octopus tariffs.

They've even checked in since to make sure we're happy. Highly recommend!

29 juni 2026
Review zonder uitnodiging
Logo Spirit Energy

Antwoord van Spirit Energy

Thank you for taking the time to leave such a great review.

We're glad to hear that our YouTube channel and recommendation from Gary Does Solar helped give you confidence in choosing Spirit Energy. As you rightly point out, the quality of the installation is just as important as the equipment itself, so it's fantastic to know that our workmanship and attention to detail met your expectations.

It's also great to hear that our whole team kept you informed throughout the process and were able to answer any questions along the way.

We really appreciate your recommendation and are delighted that you're enjoying the benefits of your new system.

Beoordeeld met 5 van de 5 sterren

Transparent and honest estimate with clear communication

In researching the pros and cons of various makes of solar PV and battery systems, I found Spirit Energy’s YouTube videos enormously helpful in explaining the nuts and bolts in layman’s terms. Tok Charles has a clear and authoritative way of explaining complex technical issues in plain English. Spirit Energy’s willingness to share their knowledge in such an up-front way, knowing they are in competition with so many other solar firms, gave me a lot of confidence that they not only know their stuff, but also provide a first class service.
I spoke to Abel Tesfay in the Technical Sales team who took great pains to answer my questions in simple terms and showed great patience. Based on our conversation Will Gordon prepared a detailed and thorough spec. A further conversation with Abel, who explained the survey and installation process, persuaded me to go with Spirit Energy’s proposal which was competitively priced.

17 september 2026
Review zonder uitnodiging
Logo Spirit Energy

Antwoord van Spirit Energy

Thank you for taking the time to leave such a detailed review.

We're pleased to hear that our YouTube videos were so helpful during your research and helped you better understand the different solar and battery options. We believe that providing clear, honest, and accessible information is an important part of helping customers make informed decisions.

Its always great to get a customer's positive feedback on there experience with our team.

Beoordeeld met 5 van de 5 sterren

Max was incredibly helpful through the…

Max was incredibly helpful through the entire process - patient without being patronising and answering all of my questions along the way so that I reached a clear view of what I needed for my home and family.

17 september 2026
Review zonder uitnodiging
Logo Spirit Energy

Antwoord van Spirit Energy

Thank you for taking the time to leave us a review.
We’re glad to hear that Max was able to support you throughout the entire process. Taking the time to answer your questions clearly and helping you make an informed decisions is something we take great pride in, so it's wonderful to know you felt well supported every step of the way.

Beoordeeld met 5 van de 5 sterren

Quick and efficient service, would deifinitely recommend.

Had a Powerwall 3 fitted by another installer back in march 2025, and a year on decided a second one would be a good purchase, my original installer price was insanely high, and they couldnt fit until after October this year.

Saw spirit's youtube channel, watched a few and got a good feeling about them.

Called and spoke to a very helpful chap who managed to get us a very quick install.

Excellent communications throughout the entire process, the guys who did the installation for us were very friendly and knowledgable and didn't mind an armchair expert peering over their shoulder whilst the job was under way.

Price was very competive and plenty of documentation about the job.

Would definitely not hesitate to recommend their services, one very pleased customer here.

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you so much for this lovely review. We are pleased to hear you are happy with the installation of your second Powerwall 3.

It's great to know that we were able to offer a competitive price, provide a much quicker installation date than you had been offered elsewhere, and keep you well informed throughout the entire process.

Beoordeeld met 5 van de 5 sterren

All round excellent service

All round excllent service - a pleasure to use the 13 solar panels, battery and software on my phone. It was installed early in 2026 and we have already saved over £1000 I think.
We had a very chaotic household at the time and the team were always flexible and helpful!

11 september 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you so much for leaving us this review. We always aim to make the process as seamless as possible for our customers.

Beoordeeld met 5 van de 5 sterren

Six month review Spirit Energy battery install

Six month review of Sigenergy battery install by Spirit Energy.
The install is robust and tidy and has performed perfectly for the past six months. It has not required any attention since its installation.
Thank you Spirit Energy, I am no longer a solar sceptic!
2026 has been great for solar and thanks to this battery I have been able to capture so much of it.
Spirit Energy's service is impeccable and the hardware of high quality.
Yes, I would recommend Spirit and will return to them when the time comes to expand my solar install.

13 april 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for such a great six-month update! Really glad to hear the Sigenergy install has been trouble-free and performing well and that 2026's sunshine hasn't gone to waste. We'll be ready whenever you're ready to expand!

Beoordeeld met 5 van de 5 sterren

we had 2x SigenStor batteries and…

we had 2x SigenStor batteries and inverter with a AC car charger in the garage installed, brilliant, neat and all working perfectly off our phone App.

18 september 2025
Review zonder uitnodiging
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Antwoord van Spirit Energy

We appreciate the review and we are glad you are happy with our service.

Beoordeeld met 5 van de 5 sterren

I have used Spirit Energy twice to…

I have used Spirit Energy twice to install my Tesla Powerwall 3 in 2025 and my expansion pack in 2026. I would highly recommend them for any battery installation the process was quick and simple and their quality of work is shown throughout.
The system has been faultless in all the time it’s been in operation.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you so much for this lovely review.

Beoordeeld met 5 van de 5 sterren

I’ve had a fantastic experience with…

I’ve had a fantastic experience with Spirit Energy throughout my solar and battery journey. Abel and William were brilliant to work with—they took the time to understand my specific needs, recommended the right system, and were always quick to answer my questions. They provided a very competitive quote, and I’d highly recommend them to anyone considering solar.

8 september 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you so much for the fantastic review! We're thrilled Abel and William took such good care of you from start to finish.

Beoordeeld met 5 van de 5 sterren

Good communication

Good communication, well planned and went to timing. Fitted quickly, no faffing about. Everything installed then the electric off for 10 mins while connected then back on again. Nice helpful gang of guys who clearly knew what they were at.

It would be good to spend a bit more time showing the customer the Tesla Powerwall app and how to use it, especially older customers.

Other than that, I couldn't fault the service.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you so much for the lovely review and for taking the time to share it! We're really pleased to hear the team were efficient and tidy - that's exactly the standard we aim for on every install.

Beoordeeld met 1 van de 5 sterren

I contacted Spirit Energy over a week…

I contacted Spirit Energy over a week ago & spoke to someone (I won't name because I don't want them to get sacked) I told him what I wanted & he promised to e-mail a quote this week & follow up with a phone call today. Neither has happened so they won't be getting my business!

27 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for sharing this, and we're sorry to hear you were left waiting without any update - that's not the level of service we aim to give.

We wanted to make things right, so we've since spoken with you directly by phone to talk through what happened and resolve the delay.

We hope that conversation helped clear things up, but if anything is still outstanding, please don't hesitate to reach us on 0118 951 4490 — we're always happy to help.

Beoordeeld met 5 van de 5 sterren

Technical Advice

We purchased a house with solar panels/ battery storage ,and experienced great difficulty with the FIT(Feed in Tariff) provider in getting the system transferred to our name. They were insisting we needed an additional meter because the system had a battery. Spirit Energy , who installed the battery for the previous owner , kindly provided technical details of the battery installation in an email, confirming no additional meter was necessary. This was immediately accepted by the FIT provider and the account was transferred to our name . Thanks to Nathan at Spirit Energy for his prompt and professional advice

1 april 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thanks for your review, and we're glad we were able to help resolve this quickly for you. Your kind feedback has been passed onto Nathan and his team.

Beoordeeld met 5 van de 5 sterren

Spirit Energy certainly know their…

Spirit Energy certainly know their stuff & in particular the Tesla battery. I had the misfortune of using another company through EDF to install a PW3 !!! If only I'd waited a year because Spirit are national now. They are are extremely knowledgeable and super helpful. They previously installed a PW2 & have been very supportive during the ongoing PW3 debacle. If you want it right 1st time chose Spirit.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van Spirit Energy

Thank you for your very kind review, and we will continue to do our best to support you for the next decade!

The Spirit Energy Team

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