I suspect the cable from seat to footrest is a bit to long as footrest does not lie flat I’ve tried to get seat to lie down but not successful a vey nice chair a bit on large size at top of stairs dif... Toon meer
Bedrijf heeft geantwoord
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Just had my stairlift serviced. Engineer was prompt, polite and very efficient. I had ample opportunity to ask any questions and ones I did were answered in a professional and knowledgeable manner. St... Toon meer
Bedrijf heeft geantwoord
My Srannah stairlift was installed about 9 months ago, and has always performed faultlessly. It was recently checked over and serviced. Jason, the Service Engineer, explained its workings, and I app... Toon meer
Bedrijf heeft geantwoord
Our experience with Stannah has been great from start to finish. We enjoyed meeting James who initially visited us to look at our stairs, talk us through what needed to be considered and then recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
In 1867 Joseph Stannah started our business moving goods around the docks of London. Much has changed since then but one thing hasn’t. And that’s our commitment to Joseph’s desire to deliver quality products and first class service. Over 40 years ago we added stairlifts to our range and since then we have helped over 700,000 people make more of their day. With options to buy or rent new or reconditioned stairlifts for straight or curved staircases we have a stairlift to suit everyone.
Contactgegevens
Watt Close, SP10 3SD, Andover, Verenigd Koninkrijk
- 01264 364311
- customersupport@stannah.co.uk
- stannah.com
4,7
Uitstekend
6K reviews
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Antwoord van Stannah UK
We appreciate you sharing your positive experience with our service. Thank you for your feedback and the four-star rating!
Just really professional in all…
Just really professional in all aspects, from quote to installation.
2 april 2026
Antwoord van Stannah UK
We appreciate you sharing your experience. We're happy to hear that you found every aspect of our service professional.
Excellent Service!
I love my Stannah stairlift! It’s been a life changer. No more painful ascending and descending the stairs. I purchased one with a retractable hinge so my small hallway and landing are clear of any obstruction. The foldable stairlift fits neatly on the stairs leaving space for visitors to get by. The installation took only 4 hours and my staircase and surrounds were left in a pristine condition afterwards. The Stannah installer explained in precise detail how to use it and didn’t leave until I demonstrated I could safely operate it myself. I was given an instruction booklet and contact details should I need them. The stairlift comes with a 2 year warranty too. From the initial consultation to the fitting a few days later everything went smoothly so I wouldn’t hesitate to recommend this company.
27 maart 2026
Antwoord van Stannah UK
Thank you so much for your wonderful feedback! We're delighted to hear about your positive experience with our team. It's great to know that you think we provided a professional service and clear explanations about the stairlift. We're also pleased that the installation process went smoothly and that the installer was able to demonstrate the stairlift to your satisfaction. Your satisfaction is our top priority, and it's fantastic to hear that the stairlift is making a significant difference in your daily life.
Stannah’s service from the start was…
Stannah’s service from the start was fantastic. From the initial survey and quote to the fitting. Could not fault them at all. The stair lift looks very neat and is great for my father.
1 april 2026
Antwoord van Stannah UK
Thank you for taking the time to post a review and the lovely comments. Our complete customer service is something we pride ourselves on throughout all aspects of our company, so it's wonderful to hear that you found this to be a positive experience and that your father is enjoying the many benefits of having a Stannah stairlift installed.
Friendly and good service
The lift was installed almost four years ago and has been a great asset in a split-level house. The service was on on time, informative and courteous.
1 april 2026
Antwoord van Stannah UK
We're so glad to hear that the lift continues to be a great asset to your home. We appreciate you taking the time to share your positive experience with our service.
Good thorough servicing.
1 april 2026
Antwoord van Stannah UK
Thank you so much for your 5* review and the positive feedback, we pride ourselves on our customer service and it's great to hear that you are happy you chose Stannah.
Stannah responded promptly
Stannah responded promptly
The call receptionist was helpful and followed up as she said she would do.The engineer efficiently fixed the problem after careful assessment.
A new part will follow in due course
Thanks to Stannah
2 april 2026
Antwoord van Stannah UK
We're happy to hear that you received prompt assistance and that the engineer efficiently resolved the problem. We appreciate your positive feedback and thank you for choosing us.
Antwoord van Stannah UK
We're happy you received excellent service; we appreciate your positive feedback.
Antwoord van Stannah UK
We appreciate you taking the time to leave us this great review. We're so glad you had a positive experience with our service.
The visit went very well!!
The visit went very well!! The person who was doing the service for the chair rang me before hand to.let me know how soon he would arrive. Once he arrived he started working on the chair straight away. He was was friendly & very professional. I was very happy with the whole experience.
31 maart 2026
Antwoord van Stannah UK
We're happy to hear that the service visit went well and you were happy with the communication beforehand. It's great to know that you found the service professional and friendly. Thank you for sharing your positive experience!
quick and efficient
31 maart 2026
Antwoord van Stannah UK
We are happy to hear that you are pleased with our service. Providing our customers with the best service is our priority - thank you for taking the time to leave this review for us.
Great experience all round
Great experience all round. Stewart was friendly when he came out and explained everything to us. He gave us the cost of the stairlift and the extended warranty so nothing was hidden. When Ross came to install he worked quickly and cleanly he was friendly and made sure that we knew exactly how to operate it . Would definitely recommend them as they were first class.
31 maart 2026
Antwoord van Stannah UK
Thank you for your wonderful feedback. We’re thrilled to hear that you are pleased with our product and the installation process. Our team takes great pride in ensuring safety and quality, and it’s gratifying to know that our fitter demonstrated care and attention to detail throughout his work.
Antwoord van Stannah UK
We're so happy to hear you consistently receive knowledgeable and excellent service from us, and appreciate the explanations provided.
Great service
26 maart 2026
Antwoord van Stannah UK
Thank you for taking the time to give this feedback and 5 stars, it's always great to hear when things have gone well and your happy with the service received from us
Everything from initial enquiry to…
Everything from initial enquiry to completion was excellent Richard the fitter was excellent too
31 maart 2026
Antwoord van Stannah UK
Thank you for taking the time to give this amazing feedback and 5 stars, it's always great to hear when things have gone well and your happy with the service received from us.
A professional job.
Warned us of their pending arrival.
Got on with the job and left everything tidy.
31 maart 2026
Antwoord van Stannah UK
We're happy to hear that you were informed of our team's arrival and that they maintained a tidy workspace. Thank you for your positive feedback!
Antwoord van Stannah UK
Thank you for taking the time to post a review and the lovely comments. Our complete customer service is something we pride ourselves on, so it's wonderful to hear that you found this to be a positive experience and hope you are enjoying the many benefits of having a Stannah stairlift installed.
People you can trust.
All aspects of the purchase,fitting and staff....great experience.
31 maart 2026
Antwoord van Stannah UK
We're glad you had a great experience with our staff and services. Thank you for your positive feedback; we appreciate it!
Experience smooth from start to finish
Experience smooth from start to finish. Staff very friendly and helpful. Would not hesitate to recommend to others.
31 maart 2026
Antwoord van Stannah UK
Thank you for your wonderful feedback. We're thrilled to hear that you felt confident in our company from the very beginning. Ensuring professionalism and attention to detail is paramount to us, and we're delighted that you would be happy to recommend us.
Friendly efficient service keeps our…
Friendly efficient service keeps our stairlift in gear condition
31 maart 2026
Antwoord van Stannah UK
We're happy to know you find our service friendly and efficient, keeping your stairlift in great condition. Thank you for the positive feedback!
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